Overclock.net › Forums › Software, Programming and Coding › Networking & Security › No Internet access after fake AV removal
New Posts  All Forums:Forum Nav:

No Internet access after fake AV removal - Page 2

post #11 of 80
run with malwarebytes to make sure everything is gone

edit: then go IE->Internet Options->Advanced and click Reset to restore default IE settings
ShadowForge
(12 items)
 
Defiant
(14 items)
 
CarbonCat
(13 items)
 
CPUMotherboardGraphicsRAM
Phenom II x6 1405T (unlocked Athlon II X4 640T) ASUS M5A99X EVO AM3+ Asus ENGTX470/2DI/1280MD5/V2 16 GB (4x4GB) G.Skill DDR3 1600 CAS9 1.35v 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Blue 250 2.5" Laptop Drive WD Caviar Black 1TB 3.5" Pioneer BDR-203 BluRay Burner Corsair H60 push 
OSOSMonitorPower
Windows 7 Pro x64 Ubuntu 11.10 Samsung 40" 60hz  ANTEC NEO ECO 520W 
CaseMouse
NZXT Gamma Microsoft Bluetooth Notebook Mouse 5000 
CPUMotherboardGraphicsRAM
i7 - 2600k [5.0 1.42v] ASUS P8Z68 Deluxe Sapphire HD6950 2gb Dirt 3 Edition 8GB G.Skill DDR3 2133 CAS11 
Hard DriveOSMonitorKeyboard
60GB G.Skill Sniper + 2x1TB Spinpoint F3 Raid0 Win 7 Pro x64 ASUS VW266H Razer Blackwidow 
PowerCaseMouse
Seasonic X750 Gold Corsair Carbide 500R White G9 
  hide details  
Reply
ShadowForge
(12 items)
 
Defiant
(14 items)
 
CarbonCat
(13 items)
 
CPUMotherboardGraphicsRAM
Phenom II x6 1405T (unlocked Athlon II X4 640T) ASUS M5A99X EVO AM3+ Asus ENGTX470/2DI/1280MD5/V2 16 GB (4x4GB) G.Skill DDR3 1600 CAS9 1.35v 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Blue 250 2.5" Laptop Drive WD Caviar Black 1TB 3.5" Pioneer BDR-203 BluRay Burner Corsair H60 push 
OSOSMonitorPower
Windows 7 Pro x64 Ubuntu 11.10 Samsung 40" 60hz  ANTEC NEO ECO 520W 
CaseMouse
NZXT Gamma Microsoft Bluetooth Notebook Mouse 5000 
CPUMotherboardGraphicsRAM
i7 - 2600k [5.0 1.42v] ASUS P8Z68 Deluxe Sapphire HD6950 2gb Dirt 3 Edition 8GB G.Skill DDR3 2133 CAS11 
Hard DriveOSMonitorKeyboard
60GB G.Skill Sniper + 2x1TB Spinpoint F3 Raid0 Win 7 Pro x64 ASUS VW266H Razer Blackwidow 
PowerCaseMouse
Seasonic X750 Gold Corsair Carbide 500R White G9 
  hide details  
Reply
post #12 of 80
Thread Starter 
Uninstalling the wireless card? It's happening on Ethernet as well, so I don't think it's that... however if MalwareBytes doesn't do it, I'll give that a go.

Would running ComboFix again fix the error, or make it worse?

Will tell her to attempt the reset.
Edited by Markeh - 5/9/11 at 11:52am
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
post #13 of 80
Quote:
Originally Posted by Markeh View Post
Uninstalling the wireless card? It's happening on Ethernet as well, so I don't think it's that... however if MalwareBytes doesn't do it, I'll give that a go.

Would running ComboFix again fix the error, or make it worse?
Its not the wireless card, your are connected fine as you can see that it says its connected to the internet.
ShadowForge
(12 items)
 
Defiant
(14 items)
 
CarbonCat
(13 items)
 
CPUMotherboardGraphicsRAM
Phenom II x6 1405T (unlocked Athlon II X4 640T) ASUS M5A99X EVO AM3+ Asus ENGTX470/2DI/1280MD5/V2 16 GB (4x4GB) G.Skill DDR3 1600 CAS9 1.35v 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Blue 250 2.5" Laptop Drive WD Caviar Black 1TB 3.5" Pioneer BDR-203 BluRay Burner Corsair H60 push 
OSOSMonitorPower
Windows 7 Pro x64 Ubuntu 11.10 Samsung 40" 60hz  ANTEC NEO ECO 520W 
CaseMouse
NZXT Gamma Microsoft Bluetooth Notebook Mouse 5000 
CPUMotherboardGraphicsRAM
i7 - 2600k [5.0 1.42v] ASUS P8Z68 Deluxe Sapphire HD6950 2gb Dirt 3 Edition 8GB G.Skill DDR3 2133 CAS11 
Hard DriveOSMonitorKeyboard
60GB G.Skill Sniper + 2x1TB Spinpoint F3 Raid0 Win 7 Pro x64 ASUS VW266H Razer Blackwidow 
PowerCaseMouse
Seasonic X750 Gold Corsair Carbide 500R White G9 
  hide details  
Reply
ShadowForge
(12 items)
 
Defiant
(14 items)
 
CarbonCat
(13 items)
 
CPUMotherboardGraphicsRAM
Phenom II x6 1405T (unlocked Athlon II X4 640T) ASUS M5A99X EVO AM3+ Asus ENGTX470/2DI/1280MD5/V2 16 GB (4x4GB) G.Skill DDR3 1600 CAS9 1.35v 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Blue 250 2.5" Laptop Drive WD Caviar Black 1TB 3.5" Pioneer BDR-203 BluRay Burner Corsair H60 push 
OSOSMonitorPower
Windows 7 Pro x64 Ubuntu 11.10 Samsung 40" 60hz  ANTEC NEO ECO 520W 
CaseMouse
NZXT Gamma Microsoft Bluetooth Notebook Mouse 5000 
CPUMotherboardGraphicsRAM
i7 - 2600k [5.0 1.42v] ASUS P8Z68 Deluxe Sapphire HD6950 2gb Dirt 3 Edition 8GB G.Skill DDR3 2133 CAS11 
Hard DriveOSMonitorKeyboard
60GB G.Skill Sniper + 2x1TB Spinpoint F3 Raid0 Win 7 Pro x64 ASUS VW266H Razer Blackwidow 
PowerCaseMouse
Seasonic X750 Gold Corsair Carbide 500R White G9 
  hide details  
Reply
post #14 of 80
I just delt with the windows securtiy centere 2011 fake AV and i ended up re installing the OS on a mates pc.
Main Rig
(15 items)
 
Work Rig
(9 items)
 
 
CPUMotherboardGraphicsRAM
5820k Asus X99 Deluxe MSI GTX980 Ti Gaming/EK GPU Block Corsair 16GB 
Hard DriveCoolingOSMonitor
M4 128GB,C300 128GB, F3 1TB  480mm RAD, 655/top, 250mm RES, EK LX CPU Block windows 7 PRO 64bit Asus PB278Q 
PowerCase
Enermax Platimax 1500W Cosmos S 
CPUMotherboardGraphicsRAM
Core i7 2600k ASUS P8Z77-V MSI GT 610 1GB Corsair 1333mhz 16GB 
Hard DriveCoolingOSPower
Intel 330 60GB Cooler Master Hyper 212 EVO W7 Corsair CX500M 
Case
Cooler Master Elite 334U 
  hide details  
Reply
Main Rig
(15 items)
 
Work Rig
(9 items)
 
 
CPUMotherboardGraphicsRAM
5820k Asus X99 Deluxe MSI GTX980 Ti Gaming/EK GPU Block Corsair 16GB 
Hard DriveCoolingOSMonitor
M4 128GB,C300 128GB, F3 1TB  480mm RAD, 655/top, 250mm RES, EK LX CPU Block windows 7 PRO 64bit Asus PB278Q 
PowerCase
Enermax Platimax 1500W Cosmos S 
CPUMotherboardGraphicsRAM
Core i7 2600k ASUS P8Z77-V MSI GT 610 1GB Corsair 1333mhz 16GB 
Hard DriveCoolingOSPower
Intel 330 60GB Cooler Master Hyper 212 EVO W7 Corsair CX500M 
Case
Cooler Master Elite 334U 
  hide details  
Reply
post #15 of 80
Uncheck proxy server settings and any dns/wins settings under internet options. The Fake AV's send you to their web site through these settings and they need to be set so that they can obtain DNS from your ISP or other public DNS's.
post #16 of 80
Sounds like a DNS issue. What happens if you go into a command prompt and write "ping 8.8.8.8"? Do you get a response? What about "ping google.com"? Do you get a response?
If pinging google.com doesn't work, then it's a DNS issue. If neither works or both works (but some programs don't), then it sounds like you need to reset winsock, in that case, run this in a command prompt with administrative privileges:

Code:
netsh winsock reset
#well
(19 items)
 
Lenovo L530
(8 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Gigabyte Z87X-UD4H XFX Radeon HD 6950 Corsair CMX8GX3M2A2000C9 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 840 Hitachi HDS722020ALA330 Generic DVD±RW Burner Noctua NH-D14 
OSMonitorMonitorKeyboard
Windows 8.1 Dell U2711 LG W2453 Ducky DK9008 Overclock.net Edition, Cherry MX B... 
PowerCaseMouseMouse Pad
Corsair TX850 Antec Three Hundred Corsair Raptor M40 QPAD HeatoN M 
AudioAudioAudio
E-MU Tracker|pre Beyerdynamic DT-770 250 Ohm AntLion ModMIc 
CPUGraphicsRAMRAM
Intel Ivy Bridge 3210M Intel HD 4000 Graphics Soldered Corsair Vengeance  
Hard DriveOptical DriveOSMonitor
500GB DVD-+RW Windows 7 Professional 1600x900 
  hide details  
Reply
#well
(19 items)
 
Lenovo L530
(8 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Gigabyte Z87X-UD4H XFX Radeon HD 6950 Corsair CMX8GX3M2A2000C9 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 840 Hitachi HDS722020ALA330 Generic DVD±RW Burner Noctua NH-D14 
OSMonitorMonitorKeyboard
Windows 8.1 Dell U2711 LG W2453 Ducky DK9008 Overclock.net Edition, Cherry MX B... 
PowerCaseMouseMouse Pad
Corsair TX850 Antec Three Hundred Corsair Raptor M40 QPAD HeatoN M 
AudioAudioAudio
E-MU Tracker|pre Beyerdynamic DT-770 250 Ohm AntLion ModMIc 
CPUGraphicsRAMRAM
Intel Ivy Bridge 3210M Intel HD 4000 Graphics Soldered Corsair Vengeance  
Hard DriveOptical DriveOSMonitor
500GB DVD-+RW Windows 7 Professional 1600x900 
  hide details  
Reply
post #17 of 80
Thread Starter 
And it must be connected fine for me to be talking to her on MSN right now.

It's just the browsers causing grief. I'll try the reset when she actually gets back to the PC.

Will try all the above tomorrow when I get my hands on it myself. I don't trust her on the command prompt
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
post #18 of 80
Try this if proxy wasn't enabled:

http://support.microsoft.com/kb/299357#FixItForMe

Tree'd..

This is the same thing as gonX posted, just as an installable fix from MS if the user is less skilled.
post #19 of 80
what happens if she does this in CMD

tracert www.google.co.uk

and

nslookup, press enter, then enter:

www.google.co.uk press enter

then www.overclock.net
Main Rig
(15 items)
 
Work Rig
(9 items)
 
 
CPUMotherboardGraphicsRAM
5820k Asus X99 Deluxe MSI GTX980 Ti Gaming/EK GPU Block Corsair 16GB 
Hard DriveCoolingOSMonitor
M4 128GB,C300 128GB, F3 1TB  480mm RAD, 655/top, 250mm RES, EK LX CPU Block windows 7 PRO 64bit Asus PB278Q 
PowerCase
Enermax Platimax 1500W Cosmos S 
CPUMotherboardGraphicsRAM
Core i7 2600k ASUS P8Z77-V MSI GT 610 1GB Corsair 1333mhz 16GB 
Hard DriveCoolingOSPower
Intel 330 60GB Cooler Master Hyper 212 EVO W7 Corsair CX500M 
Case
Cooler Master Elite 334U 
  hide details  
Reply
Main Rig
(15 items)
 
Work Rig
(9 items)
 
 
CPUMotherboardGraphicsRAM
5820k Asus X99 Deluxe MSI GTX980 Ti Gaming/EK GPU Block Corsair 16GB 
Hard DriveCoolingOSMonitor
M4 128GB,C300 128GB, F3 1TB  480mm RAD, 655/top, 250mm RES, EK LX CPU Block windows 7 PRO 64bit Asus PB278Q 
PowerCase
Enermax Platimax 1500W Cosmos S 
CPUMotherboardGraphicsRAM
Core i7 2600k ASUS P8Z77-V MSI GT 610 1GB Corsair 1333mhz 16GB 
Hard DriveCoolingOSPower
Intel 330 60GB Cooler Master Hyper 212 EVO W7 Corsair CX500M 
Case
Cooler Master Elite 334U 
  hide details  
Reply
post #20 of 80
As has been said, sounds like a DNS issue, however, I'd also check the hosts file. Make sure that's ok.
Weedy
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 4.2Ghz @ 1.216v (load) HT off ASUS P6T Deluxe V2 Sapphire 7870 Ghz OC 6Gb Corsair TR3X6G1600C7 
Hard DriveHard DriveHard DriveOptical Drive
OCZ VERTEX 250Gb SSD WD Caviar Blue Hitachi 7k2000 Samsung Bluray Drive 
OSMonitorKeyboardPower
Windows 8.1 Enterprise Sony KDL40D3500 40" Razer BlackWidow Ultimate Enermax Revolution 1250w 
CaseMouse
Antec 1200 Razer Mamba 
  hide details  
Reply
Weedy
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 4.2Ghz @ 1.216v (load) HT off ASUS P6T Deluxe V2 Sapphire 7870 Ghz OC 6Gb Corsair TR3X6G1600C7 
Hard DriveHard DriveHard DriveOptical Drive
OCZ VERTEX 250Gb SSD WD Caviar Blue Hitachi 7k2000 Samsung Bluray Drive 
OSMonitorKeyboardPower
Windows 8.1 Enterprise Sony KDL40D3500 40" Razer BlackWidow Ultimate Enermax Revolution 1250w 
CaseMouse
Antec 1200 Razer Mamba 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Networking & Security
Overclock.net › Forums › Software, Programming and Coding › Networking & Security › No Internet access after fake AV removal