Overclock.net › Forums › Software, Programming and Coding › Networking & Security › No Internet access after fake AV removal
New Posts  All Forums:Forum Nav:

No Internet access after fake AV removal - Page 7

post #61 of 80
Quote:
Originally Posted by Markeh View Post
Hosts file has not worked either. :l Any more suggestions before I tear my hair out?

I am determined not to do a reinstall unless absolutely vital. Surely there's got to be something that can fix this. I will run MalwareBytes tomorrow just to be sure.
did you try.....

open internet explorer or open the control panel
go to internet options
choose the connections panel
click the LAN settings tab
tick the "automatically detect settings" box

in years past i have pulled my hair out trying to figure the can't get online issue and that was the issue.

i do not know what the firefox equivalent is.
w00t!
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3770k @ 3.9 - voltage @ default Asus p8z77-v pro Sapphire HD7950 Flex Dual-X w/ Boost 8 GB G. Skill DDR3 1600 (4x2GB) 
Hard DriveOptical DriveOSMonitor
Mushkin Chronos 120 GB SSD + Two 1TB + Two 2TB LG Bluray Burner Windows 8 Pro x64 32" Toshiba 1080p & 23" Hanns 1080p 
KeyboardPowerCaseMouse
Logitech MX3200 Corsair AX750 Antec Three Hundred Two Logitech MX Performance 
  hide details  
Reply
w00t!
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3770k @ 3.9 - voltage @ default Asus p8z77-v pro Sapphire HD7950 Flex Dual-X w/ Boost 8 GB G. Skill DDR3 1600 (4x2GB) 
Hard DriveOptical DriveOSMonitor
Mushkin Chronos 120 GB SSD + Two 1TB + Two 2TB LG Bluray Burner Windows 8 Pro x64 32" Toshiba 1080p & 23" Hanns 1080p 
KeyboardPowerCaseMouse
Logitech MX3200 Corsair AX750 Antec Three Hundred Two Logitech MX Performance 
  hide details  
Reply
post #62 of 80
Thread Starter 
Tried that last night.

I'll try sfc /scannow now, I'm just doing a CCleaner now. 2GB of files to be removed :l
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
post #63 of 80
Quote:
Originally Posted by Markeh View Post
Tried that last night.

I'll try sfc /scannow now, I'm just doing a CCleaner now. 2GB of files to be removed :l
In all the time you have spent trying to figure this out you could have backed up the data and reloaded and been done with it... Sure, you've learned some troubleshooting steps, but you've gone around and around to no avail. This is why many professionals in the business prefer the repartition and reload schema.
O.C. Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel 980x Extreme Gigabyte X58A-UD7 (rev 2.0) Gigabyte GTX 460 OC 768 Kingston HyperX 1600Mhz (3x4GB) 
Hard DriveOptical DriveOSMonitor
OCZ Vertex 2 100GB Lite-On Lightscribe 24x Windows 7 Pro x64 Dell 2408wfp 
KeyboardPowerCaseMouse
MS Wireless Laser 6000 v2.0 Corsair Pro AX1200 Gold Cooler Master HAF 922 MS Wireless Laser 6000 
  hide details  
Reply
O.C. Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel 980x Extreme Gigabyte X58A-UD7 (rev 2.0) Gigabyte GTX 460 OC 768 Kingston HyperX 1600Mhz (3x4GB) 
Hard DriveOptical DriveOSMonitor
OCZ Vertex 2 100GB Lite-On Lightscribe 24x Windows 7 Pro x64 Dell 2408wfp 
KeyboardPowerCaseMouse
MS Wireless Laser 6000 v2.0 Corsair Pro AX1200 Gold Cooler Master HAF 922 MS Wireless Laser 6000 
  hide details  
Reply
post #64 of 80
Quote:
Originally Posted by kmss1 View Post
You had better check the manufacturers' support site for compatibility with Win7. There may not be drivers for things like the touchpad and so on...
If it works with Vista it also works with 7. Same driver interface.
#well
(19 items)
 
Lenovo L530
(8 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Gigabyte Z87X-UD4H XFX Radeon HD 6950 Corsair CMX8GX3M2A2000C9 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 840 Hitachi HDS722020ALA330 Generic DVD±RW Burner Noctua NH-D14 
OSMonitorMonitorKeyboard
Windows 8.1 Dell U2711 LG W2453 Ducky DK9008 Overclock.net Edition, Cherry MX B... 
PowerCaseMouseMouse Pad
Corsair TX850 Antec Three Hundred Corsair Raptor M40 QPAD HeatoN M 
AudioAudioAudio
E-MU Tracker|pre Beyerdynamic DT-770 250 Ohm AntLion ModMIc 
CPUGraphicsRAMRAM
Intel Ivy Bridge 3210M Intel HD 4000 Graphics Soldered Corsair Vengeance  
Hard DriveOptical DriveOSMonitor
500GB DVD-+RW Windows 7 Professional 1600x900 
  hide details  
Reply
#well
(19 items)
 
Lenovo L530
(8 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Gigabyte Z87X-UD4H XFX Radeon HD 6950 Corsair CMX8GX3M2A2000C9 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 840 Hitachi HDS722020ALA330 Generic DVD±RW Burner Noctua NH-D14 
OSMonitorMonitorKeyboard
Windows 8.1 Dell U2711 LG W2453 Ducky DK9008 Overclock.net Edition, Cherry MX B... 
PowerCaseMouseMouse Pad
Corsair TX850 Antec Three Hundred Corsair Raptor M40 QPAD HeatoN M 
AudioAudioAudio
E-MU Tracker|pre Beyerdynamic DT-770 250 Ohm AntLion ModMIc 
CPUGraphicsRAMRAM
Intel Ivy Bridge 3210M Intel HD 4000 Graphics Soldered Corsair Vengeance  
Hard DriveOptical DriveOSMonitor
500GB DVD-+RW Windows 7 Professional 1600x900 
  hide details  
Reply
post #65 of 80
Thread Starter 
Quote:
Originally Posted by kmss1 View Post
In all the time you have spent trying to figure this out you could have backed up the data and reloaded and been done with it... Sure, you've learned some troubleshooting steps, but you've gone around and around to no avail. This is why many professionals in the business prefer the repartition and reload schema.
And then cue 2 days of grief from my friend as she tries to get everything back to normal.

If it was anyone else's PC, it would be a reinstall, no doubt. But this is kinda my best mate's laptop, so I'd like to try and sort it without a reinstall. She has a lot of programs and data to put back on.

In a professional environment, it would be a reinstall instantly.

It's not that it won't connect to the internet... It connects fine, its just browsers don't work.

No COA under the battery anyway.

Last time I checked there are specific 7 drivers available
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
post #66 of 80
Quote:
Originally Posted by Markeh View Post
I do have a Vista disk, and I could find the product key, so i might do that (in fact I have a spare key for Windows 7, so I might see if she wants 7 instead)

Data isn't a problem, I've got a 500GB LaCie external HDD, which can be accessed on the network locally. Or plugged directly in.

I am going to try the numerous scans first, because to be honest, both myself and her are in the middle of exam season and I don't really have time to reinstall. A scan, I can just leave it to run while I revise.

The laptop has a recovery partition, on Toshiba's it's accessed by pressing F8 and selecting repair this computer. On some other vista toshiba's it is either the O or 0 (zero) key at startup.
i7 on the cheap
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 970 Gigabyte X58A-UD7 evga GTX470 Corsair Vengence 
Hard DriveOptical DriveOSMonitor
Intel X25-M 160GB LG GBW-H20L Windows 7 Ultimate Acer GD235HZ 23.6" 120HZ 
KeyboardPowerCaseMouse
Logitech G15 Rocketfish 900W 80+ Silver Corsair Obsidian 800D Cyborg Rat 7 
  hide details  
Reply
i7 on the cheap
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 970 Gigabyte X58A-UD7 evga GTX470 Corsair Vengence 
Hard DriveOptical DriveOSMonitor
Intel X25-M 160GB LG GBW-H20L Windows 7 Ultimate Acer GD235HZ 23.6" 120HZ 
KeyboardPowerCaseMouse
Logitech G15 Rocketfish 900W 80+ Silver Corsair Obsidian 800D Cyborg Rat 7 
  hide details  
Reply
post #67 of 80
Thread Starter 
F8 did nothing, and there's an icon for Recovery Disk Creation on the desktop.

I'll proceed with the scans. sfc /scannow said it found some corrupt files but couldn't fix them, but the log it quoted claims everything is fine, and the corrupted files related to Windows Sidebar, which is disabled on this machine.

Just running Spybot now.
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
post #68 of 80
uninstall reinstall your browsers
    
CPUMotherboardGraphicsRAM
Intel I7 2600k Asus p8p67-Deluxe Zotac GTX780 6GB OC G-skill Ripjaws 1866 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 EVO 250 Samsung EVO 120 Western Digital 1TB Black Lite On 20x DVD RW 
CoolingOSOSOS
XSPC RayStorm + 360Extreme Rad Arch Linux Windows 8.1 x64 WindowsRE 
MonitorKeyboardPowerCase
Asus PB278Q ThermalTake Meka G1 Evga SuperNova 1000 P2 Xigmatek Elysium 
MouseMouse PadAudio
Logitec G500 Gaming Mouse Ultra Pad Fiio E-17 + ATH-M50 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel I7 2600k Asus p8p67-Deluxe Zotac GTX780 6GB OC G-skill Ripjaws 1866 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 EVO 250 Samsung EVO 120 Western Digital 1TB Black Lite On 20x DVD RW 
CoolingOSOSOS
XSPC RayStorm + 360Extreme Rad Arch Linux Windows 8.1 x64 WindowsRE 
MonitorKeyboardPowerCase
Asus PB278Q ThermalTake Meka G1 Evga SuperNova 1000 P2 Xigmatek Elysium 
MouseMouse PadAudio
Logitec G500 Gaming Mouse Ultra Pad Fiio E-17 + ATH-M50 
  hide details  
Reply
post #69 of 80
Thread Starter 
She's got a few FF addons, but that could work I suppose. For some reason she's still on IE7... Firefox 3.5, and an older version of Chrome.

I'll do that after the Spybot boot-time scan is done, it did find remnants of a trojan.
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
post #70 of 80
Thread Starter 
FIXED THE PROBLEM.
`
The machine is now virus-free, but there was no connection still..

So I go to run ComboFix, and just before I do (after disabling Avast), I accidentally clicked the Firefox icon. And Google loaded!

So I re-enabled Avast, and it died. So I went through each single shield, disabling and re-enablling, and found the problem lay with the Web Shield.

What I did was went to:
Settings >> Troubleshooting >> Redirect Settings

Then I unticked both "Ignore Local Communication" boxes, and deleted the contents of all of the boxes.

And now it works! Will run MBAM to be doubly sure however.
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
Misery Business
(20 items)
 
Anklebiters
(5 items)
 
Ignorance
(9 items)
 
CPUGraphicsRAMHard Drive
Intel Core i7-3630QM Nvidia GT640M 2GB 8GB DDR3-1600 Sandisk Plus 240GB 
OS
Windows 10 
CPUGraphicsRAMHard Drive
Pentium Dual-Core T3200 Intel GMA4500MHD 4GB DDR2-667 120GB Kingston V300 SSD 
Optical DriveOSMonitorCase
HL-DT-ST GSA-T50N DVD-RW Windows 8.1 64-bit 15.4" 1280x800 Toshiba Satellite L300D (recased) 
Other
Intel WiFi Link 5100 agn 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Networking & Security
Overclock.net › Forums › Software, Programming and Coding › Networking & Security › No Internet access after fake AV removal