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post #5941 of 9373
You could try to flash the BIOS, and see if that works. If that doesn't fix it, then I'd return it.
 
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post #5942 of 9373
Quote:
Originally Posted by pioneerisloud View Post

You could try to flash the BIOS, and see if that works. If that doesn't fix it, then I'd return it.

I agree. btw, almost all of my stuff has been "open box" and I've yet to have a problem, so don't give up on them.
post #5943 of 9373
Quote:
Originally Posted by mathelm View Post

I agree. btw, almost all of my stuff has been "open box" and I've yet to have a problem, so don't give up on them.

I will give it a run. Most of my stuff is used or open box as well. This is the first item that hasn't worked with a little fiddling.
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post #5944 of 9373
Quote:
Originally Posted by pioneerisloud View Post

You could try to flash the BIOS, and see if that works. If that doesn't fix it, then I'd return it.

Still no go. I have the latest bios on a FAT32 formatted usb drive, but it just doesn't seem to be reacting to anything. I let it sit for an hour. Was this long enough? It just stays on the Warning screen with a flashing cursor.
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post #5945 of 9373
Quote:
Originally Posted by Badwrench View Post

Quote:
Originally Posted by pioneerisloud View Post

You could try to flash the BIOS, and see if that works. If that doesn't fix it, then I'd return it.

Still no go. I have the latest bios on a FAT32 formatted usb drive, but it just doesn't seem to be reacting to anything. I let it sit for an hour. Was this long enough? It just stays on the Warning screen with a flashing cursor.

Sounds like it was definitely a busted BIOS flash then. You have 2 choices as I see it. RMA it with newegg, and see if they can send you back one that works or refund you. Or you can RMA it with Asus, and let them fix it. Your call really. Asus would easily fix it up for you, but its up to you at this point who you want to go through.
 
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post #5946 of 9373
I would also check the Asus forums to see if there's a certain procedure to flashing it or any kind of quick fix. Asus might could just send you a new bios chip. Also you might try different usb ports, I know some people have had issues with mice n such on certain ports when booting to bios.
post #5947 of 9373
Yeah, I am gonna try to RMA it. I got way too good of a deal to take it back.
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It's so little!
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Asus 27" HHKB Corsair sfx 450 Fractal Design Mini 
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Rival 100 ocz Lpgitech X-540 
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post #5948 of 9373
Quote:
Originally Posted by mathelm View Post

I would also check the Asus forums to see if there's a certain procedure to flashing it or any kind of quick fix. Asus might could just send you a new bios chip. Also you might try different usb ports, I know some people have had issues with mice n such on certain ports.

I am going to call Asus support in the morning to see what they can do. I already tried every usb port just in case.
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It's so little!
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samsung 840 Seagate HDD Thermaltake water 3.0 win10 64bit 
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post #5949 of 9373
Quote:
Originally Posted by Badwrench View Post

Quote:
Originally Posted by mathelm View Post

I would also check the Asus forums to see if there's a certain procedure to flashing it or any kind of quick fix. Asus might could just send you a new bios chip. Also you might try different usb ports, I know some people have had issues with mice n such on certain ports.

I am going to call Asus support in the morning to see what they can do. I already tried every usb port just in case.

You'll have to pay to ship it to them (as always with RMA's). Expect about 2 weeks until you get the replacement (total). Asus's RMA process really isn't all that bad at all honestly.

And yes, definitely call them. I've found you always tend to get better support over the phone, so long as you're polite.
 
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post #5950 of 9373
Quote:
Originally Posted by pioneerisloud View Post

You'll have to pay to ship it to them (as always with RMA's). Expect about 2 weeks until you get the replacement (total). Asus's RMA process really isn't all that bad at all honestly.
And yes, definitely call them. I've found you always tend to get better support over the phone, so long as you're polite.
I had the replacement at my US address 3 days after I called them (P8P67 Pro).
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