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I recommended to my brother a Crucial SSD that Newegg has on sale as an upgrade for his HP laptop (which already has a SATA hdd)....

He checked with Crucial to verify that it was compatible, and they said it was not, but could not tell him why...

Does anyone have any insight as to why it would not be?

Thanks-
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
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THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply