Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › CPU not supported? Help
New Posts  All Forums:Forum Nav:

CPU not supported? Help

post #1 of 15
Thread Starter 
everytime i restart or turn my computer on i get the following message from American Megatrends at the bottom of the screen it says

"This CPU is not supported by the model. Please check the CPU QVL on Asus website. To continue, please press F1"


but when i press F1 it boots up normally without any problems, but whats going on???

my motherboard is: m4a785-m
cpu: Phenom II x4 965 @ 3.40ghz (stock)
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x4 965 3.40ghz stock Asus m4a785-m XFX HD 5770 1GB Corsair XMS2 4gb DDR2 
Hard DriveOSMonitorPower
Seagate 750gb Windows 7 Ultimate 64bit Acer AL1716W 17" LSP ULTRA 750watt ATX 
Case
Ultra X-Blaster Black ATX Mid-Tower 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x4 965 3.40ghz stock Asus m4a785-m XFX HD 5770 1GB Corsair XMS2 4gb DDR2 
Hard DriveOSMonitorPower
Seagate 750gb Windows 7 Ultimate 64bit Acer AL1716W 17" LSP ULTRA 750watt ATX 
Case
Ultra X-Blaster Black ATX Mid-Tower 
  hide details  
Reply
post #2 of 15
You can boot up normally after the message, right?
I'd pay it no mind, the CPU and motherboard are compatible, I have no idea why it's saying they're not.
My gaming rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 4670 MSI Z87i MSI Radeon HD 7870 2gb 2x4 G.Skill Snipers 
Hard DriveOptical DriveOSMonitor
1TB Seagate ASUS Reader Windows 7 64bit Acer  
KeyboardPowerCaseMouse
Rosewill 850w Rosewill HIVE Semi Modular Bitfenix Prodigy Razorback 
Mouse Pad
Mousepad 
  hide details  
Reply
My gaming rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 4670 MSI Z87i MSI Radeon HD 7870 2gb 2x4 G.Skill Snipers 
Hard DriveOptical DriveOSMonitor
1TB Seagate ASUS Reader Windows 7 64bit Acer  
KeyboardPowerCaseMouse
Rosewill 850w Rosewill HIVE Semi Modular Bitfenix Prodigy Razorback 
Mouse Pad
Mousepad 
  hide details  
Reply
post #3 of 15
Maybe need bios upgrade?
Fresh Phenom 007
(12 items)
 
 
CPUMotherboardGraphicsRAM
4790k ASUS Maximus Impact 7 GTX 470 G.Skill Trident 2400 Cas 9 
Hard DriveHard DriveCoolingOS
Plextor M5 Western Digital 2.5" D5 Custom Loop Windows 8 
MonitorKeyboardPowerCase
50" HDTV Logitech K400R Silverstone SX-600-G Bitfenix Phenom M 
  hide details  
Reply
Fresh Phenom 007
(12 items)
 
 
CPUMotherboardGraphicsRAM
4790k ASUS Maximus Impact 7 GTX 470 G.Skill Trident 2400 Cas 9 
Hard DriveHard DriveCoolingOS
Plextor M5 Western Digital 2.5" D5 Custom Loop Windows 8 
MonitorKeyboardPowerCase
50" HDTV Logitech K400R Silverstone SX-600-G Bitfenix Phenom M 
  hide details  
Reply
post #4 of 15
Are you using the latest BIOS version? Is the current cpu you are using listed on the CPU support list?

Really strange how it POSTS and it boots in to windows normally. Maybe try clearing the CMOS first?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1090T Gigabyte GA-870A-UD3 2GB MSi 6950 Twin Frozr 3 4GB ram 
Hard DriveOptical DriveOSMonitor
Samsung spinpoint F3 LG super multi DVDRW Windows 7 pro 64 bit Acer p236H 23" 1080p monitor 
KeyboardPowerCase
Logitech g510 Super flower amazon 550w 80+ bronze NZXT hades 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1090T Gigabyte GA-870A-UD3 2GB MSi 6950 Twin Frozr 3 4GB ram 
Hard DriveOptical DriveOSMonitor
Samsung spinpoint F3 LG super multi DVDRW Windows 7 pro 64 bit Acer p236H 23" 1080p monitor 
KeyboardPowerCase
Logitech g510 Super flower amazon 550w 80+ bronze NZXT hades 
  hide details  
Reply
post #5 of 15
I would also recommend a BIOS update.
You may want to run CPU-Z and see if you CPU is actually running at the correct speed.
post #6 of 15
Thread Starter 
Quote:
Originally Posted by DarkPhoenix;13471417 
I would also recommend a BIOS update.
You may want to run CPU-Z and see if you CPU is actually running at the correct speed.

ok how do i do both of those?
i mean i no how to run cpuz but how would i no if it is or not?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x4 965 3.40ghz stock Asus m4a785-m XFX HD 5770 1GB Corsair XMS2 4gb DDR2 
Hard DriveOSMonitorPower
Seagate 750gb Windows 7 Ultimate 64bit Acer AL1716W 17" LSP ULTRA 750watt ATX 
Case
Ultra X-Blaster Black ATX Mid-Tower 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x4 965 3.40ghz stock Asus m4a785-m XFX HD 5770 1GB Corsair XMS2 4gb DDR2 
Hard DriveOSMonitorPower
Seagate 750gb Windows 7 Ultimate 64bit Acer AL1716W 17" LSP ULTRA 750watt ATX 
Case
Ultra X-Blaster Black ATX Mid-Tower 
  hide details  
Reply
post #7 of 15
Well, since nobody answered.....


Get CPU-Z here:

http://www.cpuid.com/softwares/cpu-z.html

Get Bios UPDATE and Bios burning program here:

http://www.asus.com/Motherboards/AMD_AM2Plus/M4A785M/#download

Follow bios update instructions; usually have to burn a CD or put software and bios on a memory stick.

biggrin.gif
Edited by Tex1954 - 5/12/11 at 12:19am
Blue Beast
(13 items)
 
  
CPUMotherboardGraphicsRAM
W3670 4.0 GHz (HT On) 1.345v 24/7 Asus P6X58D Premium DUAL EVGA GTX 560 Ti SC 1G in SLI 12G Corsair Dominator GT2000MHz 
Hard DriveOptical DriveOSMonitor
Kingston V300 120G SSD, 2x 1TB Barracuda HD's LG BlueRay/LightScribe Burner Windows 7 Pro 64Bit 3x24", 1x22" LCD 
KeyboardPowerCaseMouse
Wireless Logitech K320 ULTRA X4 1200W Custom Danger Den LDR-29 Wireless Logitech M310 
Mouse Pad
Custom 
  hide details  
Reply
Blue Beast
(13 items)
 
  
CPUMotherboardGraphicsRAM
W3670 4.0 GHz (HT On) 1.345v 24/7 Asus P6X58D Premium DUAL EVGA GTX 560 Ti SC 1G in SLI 12G Corsair Dominator GT2000MHz 
Hard DriveOptical DriveOSMonitor
Kingston V300 120G SSD, 2x 1TB Barracuda HD's LG BlueRay/LightScribe Burner Windows 7 Pro 64Bit 3x24", 1x22" LCD 
KeyboardPowerCaseMouse
Wireless Logitech K320 ULTRA X4 1200W Custom Danger Den LDR-29 Wireless Logitech M310 
Mouse Pad
Custom 
  hide details  
Reply
post #8 of 15
My parent's HP PC (probably with an ASUS based board as many are) gives a similar message in Red text when it's booted, but it operates fine so far as I know. Hitting any key proceeds and boots despite the error message. Since the PC wouldn't even boot before I updated to that BIOS, I am assuming it is just some quirk. I think we even tried clearing the CMOS too. I can't remember.

The original CPU was an Intel Pentium 4 641. I think it's got some type of 945/950 chipset motherboard. I swapped in a Pentium Dual-core E2160, which, according to their supported list is supported on the latest BIOS (but wasn't on the original BIOS).
post #9 of 15
update your bios my msi board had a similar issue when i unlocked my cores i had to upgrade the bios 3 versions to get it to go away.
valkyrja
(28 items)
 
mini destroyer
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 2600k asrock z77 professional-m evga GTX670 (reference) patriot viper extreme division 4 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SSD Seagate Momentus  Western Digital My Book ASUS SDRW-08D2S-U 
CoolingCoolingCoolingCooling
XSPC EX120 JINGWAY DDC12V PRO 800LPH PUMP swiftech micro res assorted fittings 
CoolingCoolingCoolingCooling
XSPC RAZA  EK FC670 GTX ACETAL CSQ EK FC670 BACKPLATE XSPC EX120 
CoolingCoolingCoolingCooling
XSPC EX120 YATE LOON D12SM-12 YATE LOON D12SM-12 YATE LOON D12SM-12 
OSMonitorKeyboardPower
Windows 7 Ultimate x64  AOC E2343FK Logitech G110 Corsair AX850 
CaseMouseMouse PadAudio
Silverstone ps07 x7 xl-790h Corsair MM200 Pioneer VSX-D914 
CPUMotherboardGraphicsRAM
intel core i7-3615QM apple mac mini 6,1 logic board intel hd 4000 patriot mac series 
Hard DriveHard DriveCoolingOS
corsair neutron gtx 240 ssd hitachi apple hdd stock apple cooling osx 10.8.4 mountain lion 
MonitorKeyboardPowerCase
asus vs238 apple wired usb keyboard stock apple psu mac mini 6,1 late 2012 
MouseMouse PadAudioAudio
apple mighty mouse corsair 200m presonus firestudio presonus audiobox usb 22vsl 
Audio
samson resolve A6 studio monitors 
  hide details  
Reply
valkyrja
(28 items)
 
mini destroyer
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 2600k asrock z77 professional-m evga GTX670 (reference) patriot viper extreme division 4 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SSD Seagate Momentus  Western Digital My Book ASUS SDRW-08D2S-U 
CoolingCoolingCoolingCooling
XSPC EX120 JINGWAY DDC12V PRO 800LPH PUMP swiftech micro res assorted fittings 
CoolingCoolingCoolingCooling
XSPC RAZA  EK FC670 GTX ACETAL CSQ EK FC670 BACKPLATE XSPC EX120 
CoolingCoolingCoolingCooling
XSPC EX120 YATE LOON D12SM-12 YATE LOON D12SM-12 YATE LOON D12SM-12 
OSMonitorKeyboardPower
Windows 7 Ultimate x64  AOC E2343FK Logitech G110 Corsair AX850 
CaseMouseMouse PadAudio
Silverstone ps07 x7 xl-790h Corsair MM200 Pioneer VSX-D914 
CPUMotherboardGraphicsRAM
intel core i7-3615QM apple mac mini 6,1 logic board intel hd 4000 patriot mac series 
Hard DriveHard DriveCoolingOS
corsair neutron gtx 240 ssd hitachi apple hdd stock apple cooling osx 10.8.4 mountain lion 
MonitorKeyboardPowerCase
asus vs238 apple wired usb keyboard stock apple psu mac mini 6,1 late 2012 
MouseMouse PadAudioAudio
apple mighty mouse corsair 200m presonus firestudio presonus audiobox usb 22vsl 
Audio
samson resolve A6 studio monitors 
  hide details  
Reply
post #10 of 15
Had a friend buy a AMD combo from MC the other day an had the Same MSg. Found out the Mother board only supported 95W cpus so his 965 was not supported but it would boot with same MSG. See if your Cpu is on the support page an check the Wattage the board supports.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Windows
Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › CPU not supported? Help