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How to delete a trojan? [SOLVED] - Page 2

post #11 of 19
Quote:
Originally Posted by Behemoth777 View Post
My sister just had this virus on her laptop, the fake anti-virus right? No matter how many times I booted into safe mode and ran malwarebytes, it still wouldn't get rid of it. What finally worked was logging into a different users account(if he only has his, then use the administrator account), and install microsoft security essentials. Once that has been installed, run a scan and it should pick it up.
Actually this is the best method if you can do it.
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post #12 of 19
Quote:
Originally Posted by chuxanator View Post
alright thanks for suggestions.

oh and can I just take out the hard drive and hook it up to my comp. and search for that program and delete it? or it wont work like that?
you'd probably end up infecting your pc. i wouldn't want an infected drive connected to my pc.
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post #13 of 19
Quote:
Originally Posted by fazio93 View Post
you'd probably end up infecting your pc. i wouldn't want an infected drive connected to my pc.
This, do it all from safe mode or burn it to a disc then install. It will take longer but will get the job done!
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post #14 of 19
exact thing happened to a girl i work with

1. open in safe mode, f8
2. install malware bytes, scan and clean
3. install ccleaner, scan and clean
4. verify your pc boots regular again with no trojan
5. get some sort of virus software working
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post #15 of 19
Quote:
Originally Posted by bucdan View Post
This, do it all from safe mode or burn it to a disc then install. It will take longer but will get the job done!
As a poster above said, unless he can log into a different account, going to safe mode probably will not help him. You can try installing an antivirus from a disc or USB, but my feeling is it will not let you. And no, unless you are utterly careless, you will not infect the new PC. Just ensure your PC does have a decent anti-virus to begin with.
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Wife's bane
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Hard DriveHard DriveOptical DriveCooling
Crucial SSD for OS Samsung Spinpoint F3 Asus XSPC water block, 360 radiator, and 720 reservo... 
CoolingOSMonitorKeyboard
GPU cooling - XSPC Razer full GPU blocks Win 7 Home Premium Asus PB278Q 2560 X 1440p ISP Logitech G15 
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post #16 of 19
Is this that Anti Virus 2011 virus? If so, there are guides for cleaning it. I had a client with the above name bug.
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1x SSD (1TB Samsung 840 EVO) 1x Storage (1TB Western Digital - Black Edition) ASUS DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writ... H20: HydroLux Level 3: Exotic Custom Cooling Sy... 
CoolingOSMonitorKeyboard
Strike-X AeroCool Temperature Display & Fan Con... Microsoft Windows 8.1 Professional (64-Bit Edit... Asus PB278 2560 by 1440 G510 
PowerCaseMouseMouse Pad
Corsair 1050 obsidian 900d R.A.T. 7 Razer Vespula 
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T-40s 
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I7-875K @ 4.13 GHz GA P55A UD3 Galaxy GTX 580 @ 850/1700 16 GBs 1,600Mhz DDR3 XMP Ripjaw X 
Hard DriveOptical DriveOSMonitor
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post #17 of 19
you can clean out the system in safe mode... at least enough until you can clean boot normally and clean the rest.

i personally did this exact thing this morning with a similar trojan.
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Windows 8.1 Razer DeathAdder Chroma SteelSeries Qck StarCraft II Creative Sound Core3D-EX Audio 
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post #18 of 19
Thread Starter 
Update: At first I tried running malwarebytes on infected account in safemode but it kept killing the process.

Then I created new account, ran malwarebyte and that fixed it.

thx +rep for you guys
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post #19 of 19
Nice, might just want to DL Avast or MSE and run a full scan of that just for good measure.

If you're content though don't worry about it, I know Avast has picked up some things that Malwarebytes missed.
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