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Stuck at Black Screen with mouse only!

post #1 of 9
Thread Starter 
Hey guys I've run into a little problem here, it all started with an update last night. It ran fine and the computer shut down, I tried to turn on the laptop today and windows started the chkdsk thing after the boot logo, it ran it fine (and to my surprise it found a couple of issues), the computer restarted and it goes through the windows 7 boot animation and after that it comes to a blank black screen with my mouse cursor. I can move it around fine but I cannot do anything else. The first thing I tried was to try and open task manager by pressing ctrl+alt+delete but nothing came up. I also tried hitting shift 5 times to see if the stick key window came up, nothing. Then I tried booting into a windows installation disk and I tried to run start up repair, it found nothing. I then tried to boot into safe mode and it had the same issue as before, black screen with a cursor. This time I tried to do a system restore and even that gave me an error. I also tried running chkdsk again on the drive through the windows disk but that didn't change anything. As of now I'm running ubuntu off of a flash drive, does anyone know what I can do to fix this issue?
Thanks.
Edited by dreadlord369 - 5/17/11 at 2:02pm
post #2 of 9
Thread Starter 
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post #3 of 9
if system restore did not work i would re-install windows to see if that fixes the problem
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post #4 of 9
Thread Starter 
Quote:
Originally Posted by masonkian View Post
if system restore did not work i would re-install windows to see if that fixes the problem
I was hoping there was a way without formatting/reinstalling windows completely.
post #5 of 9
Quote:
Originally Posted by dreadlord369 View Post
Hey guys I've run into a little problem here, it all started with an update last night. It ran fine and the computer shut down, I tried to turn on the laptop today and windows started the chkdsk thing after the boot logo, it ran it fine (and to my surprise it found a couple of issues), the computer restarted and it goes through the windows 7 boot animation and after that it comes to a blank black screen with my mouse cursor. I can move it around fine but I cannot do anything else. The first thing I tried was to try and open task manager by pressing ctrl+alt+delete but nothing came up. I also tried hitting shift 5 times to see if the stick key window came up, nothing. Then I tried booting into a windows installation disk and I tried to run start up repair, it found nothing. I then tried to boot into safe mode and it had the same issue as before, black screen with a cursor. This time I tried to do a system restore and even that gave me an error. I also tried running chkdsk again on the drive through the windows disk but that didn't change anything. As of now I'm running ubuntu off of a flash drive, does anyone know what I can do to fix this issue?
Thanks.
How about Safe Mode with Command Prompt and then unlocking the hidden admin account (http://www.sevenforums.com/tutorials...disable.html)?
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post #6 of 9
Thread Starter 
Quote:
Originally Posted by grss1982 View Post
How about Safe Mode with Command Prompt and then unlocking the hidden admin account (http://www.sevenforums.com/tutorials...disable.html)?
Tried that. I would hit safe mode with command prompt but the command prompt window wouldn't show.

Looks like I'm gonna have to format. Ah well I needed a clean start either way. Thanks for the help guys I will rep you once the laptops up and running (on my phone now).
post #7 of 9
Quote:
Originally Posted by dreadlord369 View Post
Tried that. I would hit safe mode with command prompt but the command prompt window wouldn't show.

Looks like I'm gonna have to format. Ah well I needed a clean start either way. Thanks for the help guys I will rep you once the laptops up and running (on my phone now).
How about booting to the Windows 7 installation disk (if you have one) and then pressing Shift + F10? That usually brings up the CMD. Or more to the point boot to the Windows 7 disk and get to this option: http://windows.microsoft.com/en-US/w...s-in-Windows-7
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2x1TB HDD (Seagate and Western Digital) ASUS DVD-RW Stock Cooling Windows 7 
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post #8 of 9
Thread Starter 
Quote:
Originally Posted by grss1982 View Post
How about booting to the Windows 7 installation disk (if you have one) and then pressing Shift + F10? That usually brings up the CMD. Or more to the point boot to the Windows 7 disk and get to this option: http://windows.microsoft.com/en-US/w...s-in-Windows-7
Lol I actually tried that right before I formatted, I put in the commands for the admin account, still got the black screen, it would not let me get to a login screen. I even tried fixing the MBR and even completely rebuilding the bootloader but nothing worked. I ended up formatting and here I am.
post #9 of 9
Quote:
Originally Posted by dreadlord369 View Post
Lol I actually tried that right before I formatted, I put in the commands for the admin account, still got the black screen, it would not let me get to a login screen. I even tried fixing the MBR and even completely rebuilding the bootloader but nothing worked. I ended up formatting and here I am.
That's too bad. I had hoped there was something else that could be done.
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2x1TB HDD (Seagate and Western Digital) ASUS DVD-RW Stock Cooling Windows 7 
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CPUMotherboardGraphicsRAM
Intel i7-3770 MSI B75MA-P45 ASUS GTX 660 Ti DirectCU (2GB DDR5) 16GB of RAM (4x4GB) 
Hard DriveOptical DriveCoolingOS
2x1TB HDD (Seagate and Western Digital) ASUS DVD-RW Stock Cooling Windows 7 
MonitorKeyboardPowerCase
22" LG LED (1920x1080) Dell Seasonic S12II-620 PSU Antec 300 
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