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Macbook Air got repaired (4th repair update) - Page 2

post #11 of 25
Quote:
Originally Posted by DNytAftr View Post
I was told they where ordering the proper logicboard (2.13ghz, 256gb, 4gb ram) which should take about 2-3 days according to the people that worked there that i talked too .. so 10 days seems a bit long i would think?
It's odd that they'd even go through the trouble of making you wait, typically they replace your entire unit for a fully operable one then send your previous one in for repairs. :\\

Did you walk in there with a sn0wbreeze shirt or something? It's quite.. un-Apple of them. I've always had excellent support as far as repairs and replacements with my iPhone 3GS...

Best thing you can do is just wait, they seem to have you by the short ones
    
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post #12 of 25
Quote:
Originally Posted by DNytAftr View Post
I was told they where ordering the proper logicboard (2.13ghz, 256gb, 4gb ram) which should take about 2-3 days according to the people that worked there that i talked too .. so 10 days seems a bit long i would think?
wow all of that is on the whole logicboard! they might as well have given you a new MB Air....which is what I'd ask for if you don't get yours back in pristine working condition.
post #13 of 25
Thread Starter 
Quote:
Originally Posted by Munkypoo7 View Post
It's odd that they'd even go through the trouble of making you wait, typically they replace your entire unit for a fully operable one then send your previous one in for repairs. :\\

Did you walk in there with a sn0wbreeze shirt or something? It's quite.. un-Apple of them. I've always had excellent support as far as repairs and replacements with my iPhone 3GS...

Best thing you can do is just wait, they seem to have you by the short ones
hah .. maybe ill get one to wear when i pick it up buahahaha .. then they will prob say that something else is wrong with it .. dun dun dun

but yeah when ive taken my old 3gs in they just replaced it off the bat, same thing with my power adapter and such..

im just kinda sad .. takes me about an hour to drive to the nearest store (because of traffic and school etc ) *sigh*

Quote:
Originally Posted by SOCOM_HERO View Post
wow all of that is on the whole logicboard! they might as well have given you a new MB Air....which is what I'd ask for if you don't get yours back in pristine working condition.
hmm maybe if i keep getting it delayed i can make them trade it in for the new sandy brige macbook airs bbuahaha
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post #14 of 25
Thread Starter 
Update: May 28th :Hey guys so another update.. I ended up getting my Air back today everything works fine, just going to have to call lojack and have them hook it up to this new motherboard from what they tell me.

Although one new issue that came up is i noticed at the store, there was a dent on the bottom of the computer, very minor but still noticeable ill post a pic later when i can get my GF camera. They said they weren't sure if it was the repair or if it was there before but they are going to replace it .. so i have to wait for that part to come in now.

But TBH im not sure if the dent was me or them, im just glad they able to get it fixed for free and they appogized for all the inconveniences/waiting

Edit: The best i can do right now with my phone camera, but its suppose to be flush with the casing

Edited by DNytAftr - 5/28/11 at 12:13pm
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post #15 of 25
Thread Starter 
June 13th
This really is getting annoying .. i brought back my air after finals to apple for a fan repair friday, saying there was the fan clicking issue (which still persists). I told them that it has to be the fan.

They said yes i believe it is too we will get a replacement part right away, currently we dont have it in stock and should take 3-4 days to come in also i was getting the back piece replaced. i was like sure okay... what ever it takes to get it fixed so i dont have to drive an hour to get here..

They call me the next day saying it was ready, i was questioning how could it be done in less then 12 hours.. i pick it up with the apple employee (insisting) saying the repairs been done as "level 2 hardware" and the back piece replaced.. was on the repair fourm.

... i use it this morning and its still clicking ...

what could be the issue? .. im starting to think the didnt replace the fan at all .. since they didnt have it in stock and shipping takes 2-3 days and they had a 12 hour turn around..

This is the 4th time i brought it in in less then a month and the 8th time i had to drive back to the apple store.. i really dont know how i should feel at this point
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post #16 of 25
Play it up like a big deal and try to get a completely new MBA from them. 4 repairs is a little excessive. That is what I would do.
Edited by MahiMahiMahi - 6/13/11 at 11:41am
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post #17 of 25
Thread Starter 
Quote:
Originally Posted by MahiMahiMahi View Post
Play it up like a big deal and try to get a completely new MBA from them. 4 repairs is a little excessive. That is what I would do.
yeahh, im going to go to the store at 12 30 today.. i cant believe this .. all because they had a faulty mobo inside it originality ...
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post #18 of 25
The only reason to buy a Mac is their customer service and quality right?

They should replace it..push the envelope.
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post #19 of 25
Thread Starter 
Quote:
Originally Posted by BlahBlahBlah View Post
The only reason to buy a Mac is their customer service and quality right?

They should replace it..push the envelope.
yup, ive only been able to use it not even a week over the last 4 weeks.. ill report back in a few hours with what they say
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post #20 of 25
Apple wants an unreasonable amount of money for repairs outside of a warranty I'm stuck with a cracked LCD bezel on my Macbook Pro because I had to choose between the tuition of a class or extending my warranty when I bought it. I'm toying with the idea of going back to a Lenovo machine and just using Linux.
 
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Mount-It! MI-763 Triple Monitor Desk Mount Arm Corsair Vengeance K70 Mechanical Gaming Keyboar... SeaSonic SS-1050XP3 1050W ATX12V Lian Li PC-A75X Full Tower 
MouseMouse PadAudioAudio
Logitech G403 Prodigy Reflex Lab Extra Large Extended Gaming Mouse Pa... Asus Xonar DX PCI-e x1 Sound Card Logitech G230 Analog Headset 
Other
Intel EXPI9301CT Gigabit NIC 
CPUMotherboardGraphicsRAM
Intel Core i5-4670S MSI Z87-GD65 Gaming ATX Motherboard Asus Nvidia GeForce GTX770-DC2OC-2GD5 Corsair Vengeance LP 16GB (4 x 4GB) DDR3-1600 (... 
Hard DriveHard DriveOptical DriveCooling
Plextor 128GB mSATA Seagate 1.0 TB Barracuda 32mb cache Asus DVD-RW Cryorig H7 Dual 120mm PWM CPU Cooler 
OSKeyboardPowerCase
Ubuntu Linux 17.04 Kernel 4.10.x LEQ KING 806K 104-key Mechanical Switch (Tactil... Corsair CX850M 850 Watt Bronze ATX Power Supply CoolerMaster CM Storm Scout 2 Advance (Ghost Wh... 
MouseMouse PadAudioAudio
Zowie Gear EC1 Evo (Monoprice Rebrand) Tek Syndicate Gray Burning Earth Desk Mat  U-Mest PCI Express 5.1 PC Sound Card 6 Channel ... Turtle Beach Z11 Analog 3.5mm Headset 
Other
TP-Link Gigabit Ethernet PCI-Express Network Ad... 
CPUMotherboardGraphicsRAM
Intel Core i5-7200U Asus OEM Intel HD Graphics 620 Corsair Vengeance CMSX16GX4M2A2400C16 -- 16GB (... 
Hard DriveOptical DriveCoolingOS
PNY - CS1311 120GB Internal SATA III Solid Stat... Asus OEM Asus OEM Fedora 26 Workstation x64  
MonitorKeyboardCaseMouse
15.6" 1920x1080 Asus OEM Full Standard US + Num Pad Asus OEM 15.6" Plastic Logitech M535 Bluetooth Ambidextrous Mouse 
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