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HD Tune Detected some bad sectors - Page 2

post #11 of 13
Quote:
Originally Posted by herkalurk;13560725 
Yeah, that drive is gone, but I'd pressure seagate a little harder. They have warranty service, and they need to step up and provide it.

Seagate provides an RMA however advanced RMA is extra. They are quick with processing the RMAs but the customer has to get the hard drive to them first if they do not want to incur any cost. So the OP has either the choice to pay the $20 to get a drive from Seagate first or just pay the shipping on the bad drive which is typical for any RMA.
post #12 of 13
Quote:
Originally Posted by Aawa View Post
Seagate provides an RMA however advanced RMA is extra. They are quick with processing the RMAs but the customer has to get the hard drive to them first if they do not want to incur any cost. So the OP has either the choice to pay the $20 to get a drive from Seagate first or just pay the shipping on the bad drive which is typical for any RMA.
Well my experience with their RMA was to just pay, because shipping the drive via fedex or ups would cost just as much. It was easier to pay them to ship a drive now, which included the prepaid label to ship back, and a box that had more than enough padding for multiple drives.

I wouldn't say advanced RMA is extra, just a different way of doing things. You can send the drive on your own via ups or fedex, but it would end up costing nearly the same, so why not get the replacement faster? You have 30 days from the time it's shipped from them, for them to receive your drive, which is plenty of time.
Edited by herkalurk - 5/19/11 at 6:48am
post #13 of 13
Quote:
Originally Posted by herkalurk View Post
Well my experience with their RMA was to just pay, because shipping the drive via fedex or ups would cost just as much. It was easier to pay them to ship a drive now, which included the prepaid label to ship back, and a box that had more than enough padding for multiple drives.

I wouldn't say advanced RMA is extra, just a different way of doing things. You can send the drive on your own via ups or fedex, but it would end up costing nearly the same, so why not get the replacement faster? You have 30 days from the time it's shipped from them, for them to receive your drive, which is plenty of time.
I see your point. You can also ship the bad hard drive to seagate via usps for about $6 also.... I have used Seagate RMA on a couple of drives that I had of theirs and always opted to send mine in via USPS to save some money.
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