Overclock.net › Forums › Industry News › Software News › [ZDnet] Apple malware on the rise per Applecare Support
New Posts  All Forums:Forum Nav:

[ZDnet] Apple malware on the rise per Applecare Support

post #1 of 89
Thread Starter 
Quote:
....I can tell you for a fact, many, many people are falling for this attack. Our call volume here at AppleCare is 4-5x higher than normal and [the overwhelming majority] of our calls are about this Mac Defender and its aliases. Many frustrated Mac users think their Mac is impervious to viruses and think this is a real warning from Apple. I really wish I could say not many people will fall for this, but in this last week, we have had nothing but Mac Defender and similar calls....
[Source]

How long until this gets out into the public? And how long until apples tries to stomp it out and find the guy who talked?
Ever Evolving
(18 items)
 
   
CPUMotherboardGraphicsRAM
Phenom II 1090T Black Edition Gigabyte GA-890FXA-UD5 Diamond R9 280X Crucial Ballistix Sport 16GB VLP DDR3 1600 CL9 ... 
Hard DriveHard DriveHard DriveOptical Drive
Vertex 3 120GB SSD  2x WD 1TB Caviar Black SATA3 WD Caviar Black 640GB SATA2 HP DVD-RW 1170i 
CoolingCoolingCoolingOS
Prolimatech Megahalem 2x Delta AFB1212SHE  7x Cooler Master SickleFlow R4 fans Windows 7 Professional 64bit 
MonitorKeyboardPowerCase
2x Samsung SyncMaster E2420 23.6" 1920x1080 Logitech G15 Corsair HX1000W Cooler Master HAF932 (Fan Mod) 
MouseMouse Pad
Logitech G400 Generic 
CPUMotherboardGraphicsRAM
3.0GHz P4 w/HT Asus P5GDC-V deluxe ATI HD 3450 2GB DDR400 
Hard DriveOptical DriveOSMonitor
1x WD 360GB 1x WD 120GB 3xDead LiteOn DVDROM LiteON DVDRW XP SP3 x86 AG Neovo 17" (Sceptre 21" 1080p died) 
PowerCaseMouse Pad
Ultra 550W oldschool MGE case what mouse pad? 
  hide details  
Reply
Ever Evolving
(18 items)
 
   
CPUMotherboardGraphicsRAM
Phenom II 1090T Black Edition Gigabyte GA-890FXA-UD5 Diamond R9 280X Crucial Ballistix Sport 16GB VLP DDR3 1600 CL9 ... 
Hard DriveHard DriveHard DriveOptical Drive
Vertex 3 120GB SSD  2x WD 1TB Caviar Black SATA3 WD Caviar Black 640GB SATA2 HP DVD-RW 1170i 
CoolingCoolingCoolingOS
Prolimatech Megahalem 2x Delta AFB1212SHE  7x Cooler Master SickleFlow R4 fans Windows 7 Professional 64bit 
MonitorKeyboardPowerCase
2x Samsung SyncMaster E2420 23.6" 1920x1080 Logitech G15 Corsair HX1000W Cooler Master HAF932 (Fan Mod) 
MouseMouse Pad
Logitech G400 Generic 
CPUMotherboardGraphicsRAM
3.0GHz P4 w/HT Asus P5GDC-V deluxe ATI HD 3450 2GB DDR400 
Hard DriveOptical DriveOSMonitor
1x WD 360GB 1x WD 120GB 3xDead LiteOn DVDROM LiteON DVDRW XP SP3 x86 AG Neovo 17" (Sceptre 21" 1080p died) 
PowerCaseMouse Pad
Ultra 550W oldschool MGE case what mouse pad? 
  hide details  
Reply
post #2 of 89
Quote:
Originally Posted by NameUnknown View Post
[Source]

How long until this gets out into the public? And how long until apples tries to stomp it out and find the guy who talked?
The public already knows about this. It's not a secret, I've seen lots of other news agencies post this information as well.

You can't fix a user's stupidity. Make something idiot-proof and someone will make an even better idiot. A Super Idiot.
post #3 of 89
I'm fairly certain this will get stomped out soon.
Steve Jobs will tell Mac users they are holding it wrong.
From FX to i7
(15 items)
 
  
CPUMotherboardGraphicsRAM
I7-7700K 5ghz delid MSI Z170A Gaming M7 1080Ti 32GB Trident Z @ 3600 
Hard DriveHard DriveOptical DriveCooling
Samsung PM961 M.2 850 Evo LG Bluray Drive Phanteks PH-TC14PE 
OSMonitorPowerCase
Win 10 x 64 P2715Q 4K  EVGA SuperNOVA 750G2 Phanteks Enthoo Pro  
  hide details  
Reply
From FX to i7
(15 items)
 
  
CPUMotherboardGraphicsRAM
I7-7700K 5ghz delid MSI Z170A Gaming M7 1080Ti 32GB Trident Z @ 3600 
Hard DriveHard DriveOptical DriveCooling
Samsung PM961 M.2 850 Evo LG Bluray Drive Phanteks PH-TC14PE 
OSMonitorPowerCase
Win 10 x 64 P2715Q 4K  EVGA SuperNOVA 750G2 Phanteks Enthoo Pro  
  hide details  
Reply
post #4 of 89
Quote:
EB: Yes, there must have been a point where you noticed that a lot of people were dealing with this Mac Defender thing and that it wasn’t just your calls.

AC: We have a team of people who go though all case notes and find new issues that are popping up a lot and send notices to all of AppleCare. Our notice for Mac Defender is that we’re not supposed to help customers remove malware from their computer.

EB: Wow.

AC: That’s about what i said when I read it. The reason for the rule, they say, is that even though Mac Defender is easy to remove, we can’t set the expectation to customers that we will be able to remove all malware in the future. That’s what antivirus is for.
+1 for free market economy.
    
CPUMotherboardGraphicsRAM
Haswell I7 4790k Asus Maximus VII Formula 980 Ti 8 gigabytes 
Optical DriveOSPowerCase
Blu Ray Windows 7 Ultimate 64 bit 750 watts HAF-X 
Mouse
Mionix Naos 5000 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Haswell I7 4790k Asus Maximus VII Formula 980 Ti 8 gigabytes 
Optical DriveOSPowerCase
Blu Ray Windows 7 Ultimate 64 bit 750 watts HAF-X 
Mouse
Mionix Naos 5000 
  hide details  
Reply
post #5 of 89
Sounds like a job for....The geniuses
Poison
(13 items)
 
  
CPUMotherboardGraphicsRAM
3820 @ 4.7 Sabertooth x79 Powercolor 6870x2 G Skill 2133 8gb 
Hard DriveCoolingOSMonitor
Crucial m4 Noctua DH14 win7 64 ultimate HP 2511x 
KeyboardPowerMouseMouse Pad
microsoft Sidewinder Enermax Modu 87+ 900 Asus GX800 none 
Audio
Yamaha RX-V955, B&W bookshelves and Infinity PS-8 
  hide details  
Reply
Poison
(13 items)
 
  
CPUMotherboardGraphicsRAM
3820 @ 4.7 Sabertooth x79 Powercolor 6870x2 G Skill 2133 8gb 
Hard DriveCoolingOSMonitor
Crucial m4 Noctua DH14 win7 64 ultimate HP 2511x 
KeyboardPowerMouseMouse Pad
microsoft Sidewinder Enermax Modu 87+ 900 Asus GX800 none 
Audio
Yamaha RX-V955, B&W bookshelves and Infinity PS-8 
  hide details  
Reply
post #6 of 89
People fall for it on a PC, a phone, etc. Apple is no different. Users are downloading a file and putting in their administrator's password. You just can't prevent that with software. I understand why Apple is denying trouble shooting support, but they're between a rock and a hard place in terms of customer satisfaction with their support agents.

Anyone who gets mad at Apple needs to check their browsing and purchasing habits first.

Then learn to Google, welcome to owning a computer.
    
CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
Mouse PadAudioAudio
generic Echo Miamidi PCI M-Audio BX5a Studio Monitors 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
Mouse PadAudioAudio
generic Echo Miamidi PCI M-Audio BX5a Studio Monitors 
  hide details  
Reply
post #7 of 89
I'm not surprised. Apple has been attracting a lot of attention and perhaps because many people think MacOS can not get viruses, criminals will get more information per infected computer on average. Making it interesting for them.
PC
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 2500k Asus Maximus IV Gene-z ASUS GTX 660 TI Corsair Vengeance LP 
Hard DriveOSMonitorKeyboard
Samsung F1 Windows 10 Pro 64-Bit iiyama ProLite XB2380HS Logitech UltraX Premium Keyboard 
PowerCaseMouse
Corsair TX750 Lian Li PC-V351 Logitech G5 
  hide details  
Reply
PC
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 2500k Asus Maximus IV Gene-z ASUS GTX 660 TI Corsair Vengeance LP 
Hard DriveOSMonitorKeyboard
Samsung F1 Windows 10 Pro 64-Bit iiyama ProLite XB2380HS Logitech UltraX Premium Keyboard 
PowerCaseMouse
Corsair TX750 Lian Li PC-V351 Logitech G5 
  hide details  
Reply
post #8 of 89
You can't blame Apple for user stupidity. This happens on all platforms. How is this news?
post #9 of 89
It is just the ignorance of a normal Mac user to think they are impervious to hacks/malware/spyware/viruses etc. so they've all set themselves up for a fall.
Dayz'd(0)
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 d0 (Batch:391A238) 3.8@1.19 vcore ASUS P6T DELUXE V2 Sapphire&Gigabyte 6950's Xfire (unlocked) OCZ Gold 6GB (3 x 2GB) DDR3 1600 8-8-8-24 
Hard DriveOptical DriveOSMonitor
Corsair C300 64GB Western Digital 1TB LG 22X DVD±R DVD Burner Windows 7 x64 Eyefinity - (3) 22" Acer Widescreen & 40" Sony ... 
PowerCase
CORSAIR 750TX Antec Nine Hundred 
  hide details  
Reply
Dayz'd(0)
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 d0 (Batch:391A238) 3.8@1.19 vcore ASUS P6T DELUXE V2 Sapphire&Gigabyte 6950's Xfire (unlocked) OCZ Gold 6GB (3 x 2GB) DDR3 1600 8-8-8-24 
Hard DriveOptical DriveOSMonitor
Corsair C300 64GB Western Digital 1TB LG 22X DVD±R DVD Burner Windows 7 x64 Eyefinity - (3) 22" Acer Widescreen & 40" Sony ... 
PowerCase
CORSAIR 750TX Antec Nine Hundred 
  hide details  
Reply
post #10 of 89
Quote:
Originally Posted by PoopaScoopa View Post
You can't blame Apple for user stupidity. This happens on all platforms. How is this news?
It's news because of how long Apple has denied and advertised that Mac's don't have problems like windows computers do. The sad thing is how many people unwittingly get hacked and their information stolen because they use the most vulnerable browser out there right now, Safari, and think they're fine because they're on a Mac. Apple has been leading a lot of sheep to this slaughter and I can't wait until it blows up on them. Either that or Jobs is going to do a lot of undertabling to silence/move this from being a topic.
     
CPUGraphicsRAMHard Drive
Intel Core m3-6Y30 Intel HD515 8GB 1866DDR3L Micron M600 MTFDDAV256MBF M.2, 256 GB 
CoolingOSOSMonitor
Fanless Win10 Home x64 Kubuntu 16.04 (requires Linux kernel 4.5/4.6) 13.3 inch 16:9, 1920x1080 pixel, AU Optronics A... 
CPUMotherboardGraphicsRAM
AthlonIIX4 640 3.62GHz (250x14.5) 2.5GHz NB Asus M4A785TD-M EVO MSI GTX275 (Stock 666) 8GBs of GSkill 1600 
RAMHard DriveHard DriveHard Drive
4GBs of Adata 1333 Kingston HyperX 3k 120GB WD Caviar Black 500GB Hitachi Deskstar 1TB 
Optical DriveCoolingOSOS
LG 8X BDR (WHL08S20) Cooler Master Hyper 212+ Kubuntu x64 Windows 7 x64 
OSMonitorPowerCase
Bodhi Linux x64 Acer G215H (1920x1080) Seasonic 520 HAF912 
CPUMotherboardGraphicsRAM
N450 1.8GHz AC and 1.66GHz batt ASUS proprietary for 1001P GMA3150 (can play bluray now!?) 1GB DDR2 
Hard DriveOptical DriveOSOS
160GB LGLHDLBDRE32X Bodhi Linux Fedora LXDE 
OSOSMonitorKeyboard
Kubuntu SLAX 1280x600 + Dell 15inch Excellent! 
PowerCase
6 cells=6-12hrs and a charger 1001P MU17 Black 
  hide details  
Reply
     
CPUGraphicsRAMHard Drive
Intel Core m3-6Y30 Intel HD515 8GB 1866DDR3L Micron M600 MTFDDAV256MBF M.2, 256 GB 
CoolingOSOSMonitor
Fanless Win10 Home x64 Kubuntu 16.04 (requires Linux kernel 4.5/4.6) 13.3 inch 16:9, 1920x1080 pixel, AU Optronics A... 
CPUMotherboardGraphicsRAM
AthlonIIX4 640 3.62GHz (250x14.5) 2.5GHz NB Asus M4A785TD-M EVO MSI GTX275 (Stock 666) 8GBs of GSkill 1600 
RAMHard DriveHard DriveHard Drive
4GBs of Adata 1333 Kingston HyperX 3k 120GB WD Caviar Black 500GB Hitachi Deskstar 1TB 
Optical DriveCoolingOSOS
LG 8X BDR (WHL08S20) Cooler Master Hyper 212+ Kubuntu x64 Windows 7 x64 
OSMonitorPowerCase
Bodhi Linux x64 Acer G215H (1920x1080) Seasonic 520 HAF912 
CPUMotherboardGraphicsRAM
N450 1.8GHz AC and 1.66GHz batt ASUS proprietary for 1001P GMA3150 (can play bluray now!?) 1GB DDR2 
Hard DriveOptical DriveOSOS
160GB LGLHDLBDRE32X Bodhi Linux Fedora LXDE 
OSOSMonitorKeyboard
Kubuntu SLAX 1280x600 + Dell 15inch Excellent! 
PowerCase
6 cells=6-12hrs and a charger 1001P MU17 Black 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Software News
Overclock.net › Forums › Industry News › Software News › [ZDnet] Apple malware on the rise per Applecare Support