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[ZDnet] Apple malware on the rise per Applecare Support - Page 2

post #11 of 89
Quote:
Originally Posted by Rookie1337 View Post
It's news because of how long Apple has denied and advertised that Mac's don't have problems like windows computers do. The sad thing is how many people unwittingly get hacked and their information stolen because they use the most vulnerable browser out there right now, Safari, and think they're fine because they're on a Mac. Apple has been leading a lot of sheep to this slaughter and I can't wait until it blows up on them. Either that or Jobs is going to do a lot of undertabling to silence/move this from being a topic.
Most vulnerable browser? What do you think Chrome is using? Webkit? I think you meant IE as the most vulnerable browser...

People fall for social engineering scams over the phone all the time. Is it AT&T's fault that they got "hacked"? User error should not be blamed on the manufacturer.
post #12 of 89
funny because I still have never seen a infected mac computer with anything, matter a fact I don't think I have ever seen a mac OS that needed to be reinstalled or cleaned lol. But hey stuff on the Internet is pure truth
    
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post #14 of 89
Quote:
Originally Posted by sdla4ever View Post
funny because I still have never seen a infected mac computer with anything, matter a fact I don't think I have ever seen a mac OS that needed to be reinstalled or cleaned lol. But hey stuff on the Internet is pure truth
I run a repair shop in San Diego and i see infected macs often. I just reinstall the OS for the customer.
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post #15 of 89
Two thoughts:

1) Yes, there is a certain segment of the population that is thinking "hey, I have a Mac, I'm invulnerable. Then they get this and they're like OMG***BBQ!" But keep in mind, there's something to be said for the fact that these people are dumb enough to input their administrator password.

2) For all the Mac haters, I think you need to remember that IE is the by far most vulnerable browser, that Windows has far more released viruses/malware out there, that it is far easier to infect the average Windows PC than the average Macintosh, and that for every noob who buys a Mac because it's just "better," there's at least one tech-savvy person who just doesn't want to put with the buggy, insecure, slow, and frustrating operating system known as Windows.

And before, you hate, check the sig rig/listed systems - I run both Mac and PC and am fully aware of the upside and downside to both systems.
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post #16 of 89
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Originally Posted by wastedkid View Post
I run a repair shop in San Diego and i see infected macs often. I just reinstall the OS for the customer.
Yup, that is SOP for us as well. Do they have a Time Machine? Do they at least back up their data? Back up user data and then wipe the drive, and the reinstall from a clean image. Best of all, with the limited hardware compatibility, the driver support for different OS's is just about universal.
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post #17 of 89
THIS SOUNDS LIKE A JOB FOR!!!!!




/c
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post #18 of 89
Quote:
Originally Posted by PoopaScoopa View Post
You can't blame Apple for user stupidity. This happens on all platforms. How is this news?
Why not? Apple blames Microsoft for user stupidity all the time, on the SAME issue.
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post #19 of 89
Quote:
Originally Posted by PoopaScoopa View Post
You can't blame Apple for user stupidity. This happens on all platforms. How is this news?
Apple targets users who want a computer "that just works." So they market a computer that way, and even stretch the truth of their products so far, its blatant lying.

SO users living in their "dumb bubble" call up Mac support because they have issues with their computer "just not working."

Apple's response: "Don't help them, they should know better, we can't wipe everyone's nose."

That's okay, plenty of self-help and knowledge forums for Windows / Linux based computers, 99% can be had for free too.
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post #20 of 89
Quote:
Our call volume here at AppleCare is 4-5x higher than normal and [the overwhelming majority] of our calls are about this Mac Defender and its aliases. Many frustrated Mac users think their Mac is impervious to viruses and think this is a real warning from Apple.
That's what you get for false advertisement.
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