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[ZDnet] Apple malware on the rise per Applecare Support - Page 8

post #71 of 89
Quote:
Originally Posted by spice003 View Post
at least MS has free antivirus software and a very good one, apple doesnt
Microsoft developed MSE--which is a great software suite--only after YEARS of unpatched security vulnerabilities in Windows XP and Vista. Remember before SP1, when spammers could send you unwanted messages through Windows Messenger? Yeah, that was a LOT of fun.

Why would Apple develop its own antivirus software when there are lots of very good commercial alternatives out there? We recommend and sell ESET Nod32 Antivirus at work for both Windows and OS X. For Microsoft, which has such a huge market share, it only makes sense for them to release a product that can prevent its customers from being attacked by malware, 99% of which is directed only at Windows machines, and also reduces the number of zombie botnets out there.

Here's a hint - keep in mind that not everyone out there is an OCN'er. Sure, we may look down on idiots who install this trojan, and we have every right to be yelling "PEBKAC! PEBKAC!," but it doesn't mean that this this isolated incident is somehow an indictment of Apple. The company is doing what the vast majority of computer OEM's do in this situation - it's just that until now, malware hasn't really been a problem for Macs. Give them a few days to sort this out, and I'm sure there will be a more coherent policy in place.
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post #72 of 89
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Quote:
Originally Posted by XNine View Post
I have no issues with their business model. They cater to a niche market. Same with watercooling. I don't hear people complaining about bitspower charging 15 bucks for a single fitting.

What I find funny is that all of the people who call Apple users fanatics (this isn't geared toward you, NameUnknown) , when they're far more fanatical than the Apple user about what the Apple user is using.
I guess its a matter of perspective. Bitspower overcharges, but ive never really dealt with them, so i know nothing of their product verses someone elses. I can assume from your use of them as an example its the same product and costs more. I'm not over fond of this business model at all, UNLESS, they give better support. Now with Apple though, they have products that is arguably behind the times atleast 1 generation if not more in some cases. For instance, the best video setup you can get is dual 5770s in a Mac Pro. For a company that charges TOP dollar, you should be able to get a 6990 or atleast a 6970. Then you turn around and alter the HD connectors in your main stream PC so that you cant just upgrade it but have to go through you? Unnacceptable, its a Hard Drive, not a processor Apple. You offer a warranty, but it only covers defects from you and even at that if a video card fails and there is even a large scratch on the bottom of the laptop, they wont replace it under pretense of user damage when it has no impact on the issue. This, this is why i do not like their business model. It is misleading, dishonest, and a stretch of the truth to say the least at times.

But as for the fanatacism, very very good point. One that I and I suspect most of us overlook.
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post #73 of 89
Quote:
Originally Posted by NameUnknown View Post
I guess its a matter of perspective. Bitspower overcharges, but ive never really dealt with them, so i know nothing of their product verses someone elses. I can assume from your use of them as an example its the same product and costs more. I'm not over fond of this business model at all, UNLESS, they give better support. Now with Apple though, they have products that is arguably behind the times atleast 1 generation if not more in some cases. For instance, the best video setup you can get is dual 5770s in a Mac Pro. For a company that charges TOP dollar, you should be able to get a 6990 or atleast a 6970. Then you turn around and alter the HD connectors in your main stream PC so that you cant just upgrade it but have to go through you? Unnacceptable, its a Hard Drive, not a processor Apple. You offer a warranty, but it only covers defects from you and even at that if a video card fails and there is even a large scratch on the bottom of the laptop, they wont replace it under pretense of user damage when it has no impact on the issue. This, this is why i do not like their business model. It is misleading, dishonest, and a stretch of the truth to say the least at times.

But as for the fanatacism, very very good point. One that I and I suspect most of us overlook.
Well, you do certainly raise valid points with some of those. BTW, the highest end card you can get is the 5870, not the 5770. Not that you're far off....

I am wondering what the deal is with the Harddrive connector. I mean, Apple's hardware is ususally proprietary in the mounting solution (like the mobo), but not on standard items and especially not with connectors. So this makes me cringe.

At any rate, I don't see Apple falling down anytime soon. Like I said, they do produce for a niche market... We'll see what they do with this Malware situation and their marketing in the months to come. I'm wondering if they'll continue turning a blind-eye toward malware, or acknowledge that it does exist (as it has for years on OS X)....
post #74 of 89
As with everything else, one thing is completely blown out of proportion and all context is ignored, simply because it's an Apple product. Just like the fact that ALL handsets lose signal and the way the iPhone 4 was handled, this is the rough equivalent of someone being duped by a phishing site and everyone goes completely bonkers. It's a single application who's main accomplishment isn't how effective it is, because it's a simple application that could be made in a day in xcode, but in how well it is distributed so widely across the interwebs. You ALL know this isn't an Apple problem, and frankly I'm a bit disappointed so much of the OCN community is going stupid over it.
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post #75 of 89
Whoever the fault lays with I just hope Apple suffers greatly from it along with their crazy fans.
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post #76 of 89
Quote:
Originally Posted by NameUnknown View Post
everyone saying that this isnt a virus, you are right. But the fact that this is hitting the way it is shows a transition in the development of malware. That transition will inevitably filter over to virus's. Its only a matter of time before we start hearing about this. in fact, I remember a couple years ago, there was a torrent of iWorks that had a virus and a keylogger in it. That was special telling people when theyd come in asking what happened. Granted the distrobution was small because it was a torrent for iWorks, but it still hit people. but now that this is here, I can just imagine what we will see withing the year especially considering Apples not so customer oriented response to this.
It was just a keylogger added into the installation of iWorks, not a virus. Again, you had to enter the administrator password for it to install on your system though. It's not something new either. Even developers for OSX apps have made it so if you enter a known pirated serial it will wipe your HD or similar in the past. I can make you a bash script to wipe your Mac right now if you want.

Quote:
Originally Posted by NameUnknown View Post
if a video card fails and there is even a large scratch on the bottom of the laptop, they wont replace it under pretense of user damage when it has no impact on the issue.
That's not true. I have dented the casing on 3 sides of my macbook pro and they repaired the internal fans. What laptop doesn't have a scratch on it?
Edited by PoopaScoopa - 5/20/11 at 7:26pm
post #77 of 89
Thread Starter 
Quote:
Originally Posted by PoopaScoopa View Post
It was just a keylogger added into the installation of iWorks, not a virus. Again, you had to enter the administrator password for it to install on your system though. It's not something new either. Even developers for OSX apps have made it so if you enter a known pirated serial it will wipe your HD or similar in the past. I can make you a bash script to wipe your Mac right now if you want.



That's not true. I have dented the casing on 3 sides of my macbook pro and they repaired the internal fans. What laptop doesn't have a scratch on it?
Okay, so it wasnt a virus. I never saw the thing until it was already on the computer so I dont know how it went on so I was just tossing it out as an example.

if i still had access to the ticketing sytem from my old job, Id pull records and show you the numerous denials for 'user damage' which was specified as the scratches in the metal on the bottom.
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post #78 of 89
Quote:
Originally Posted by NameUnknown View Post
Okay, so it wasnt a virus. I never saw the thing until it was already on the computer so I dont know how it went on so I was just tossing it out as an example.

if i still had access to the ticketing sytem from my old job, Id pull records and show you the numerous denials for 'user damage' which was specified as the scratches in the metal on the bottom.
You worked at an Apple store?
post #79 of 89
Quote:
Originally Posted by PoopaScoopa View Post
Even developers for OSX apps have made it so if you enter a known pirated serial it will wipe your HD or similar in the past. I can make you a bash script to wipe your Mac right now if you want.
What developer?

I'd be very surprised if they risked blindly erasing things like that. Oh no, an employee was dumb and installed pirated apps to get his project done and your software deleted millions of dollars worth of architectural work from their machine, etc.

Quote:
That's not true. I have dented the casing on 3 sides of my macbook pro and they repaired the internal fans. What laptop doesn't have a scratch on it?
Certified repair shops don't care at all, but if they need to ship back to Apple, they can deny for damage if they see it fit. When I worked in a shop, we didn't usually get many denied for damage that weren't obvious (monitor not working with a busted hinge, etc).

Usually, laptops that are beaten up are out of AppleCare warranty, so it isn't an issue and a certified shop will repair it regardless.
Edited by _02 - 5/23/11 at 7:54am
    
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post #80 of 89
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Originally Posted by _02 View Post
What developer?

I'd be very surprised if they risked blindly erasing things like that. Oh no, an employee was dumb and installed pirated apps to get his project done and your software deleted millions of dollars worth of architectural work from their machine, etc.
There was indeed a developer who added a script to his app so if it detected a pirated serial it would wipe the drive. This was back in 2004/2005. I don't remember exactly what it was although I remember we (we as in... well..) definitely lambasted him. He later removed it.... It was a shareware app... Damn..can't think of what it was called.

At any rate... It did happen.
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