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How are NewEgg's Open Box ATI GPU's

post #1 of 10
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What is the warranty like? Have you had a good or bad experience with them so far (cosmetics and functionality wise).
post #2 of 10
You can get lucky and get a perfect, fully functional one

Or you might get one like an asus 6970 that I ordered that was a open box of a refurb and wouldn't play any 3d app or game without the worst screen tearing you have ever seen

Warranty support is virtually non existent, rma to newegg if it is faulty within thirty days
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post #3 of 10
My Sapphire Toxic 4890 was open box and it's been flawless for the last two years or so. I have just ordered a MSI 6970 open box earlier. I will see how it is when I get it next week.
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post #4 of 10
I got an ASUS DCU 5850 from the egg, and not only is it flawless, it came with all the extras (Molex to PCI-e, VGA to DVI, HDMI to DVI manuals discs....)

been running it high overclocked fro weeks straight.
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post #5 of 10
It's a hit or miss really. Depends on the person who used it and if they abused it prior to return not happy with an over clock or just plain mistake getting to much card for their PSU.

A lot of differenct scenarios of why someone would return a card. It's a luck of the draw. Supposedly Newegg is supposed to test it prior to re-selling it open-box. How much testing or how the testing is done is entirely a mystery.
     
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post #6 of 10
I've bought two Open Box GPUs from NewEgg. One was a GTX 460 and one was an HD 5750. Bought them both for friends' computers that I built.

The 460 didn't work barely at all, as soon as anything that took more than 3%(Literally, I watched it) gpu power it'd have a hard crash. Just stop in it's tracks. Sent it back, Had a decent RMA time, and they sent back a 470 because they were out of 460s at the facility and couldn't repair this one.

The 5750 was sent back and didn't return for about three months. After many calls by the owner (person I bought it for) he found out that they lost it. They eventually found it and fixed it. Works fine now.

Unfortunately, neither of them like to OC when they don't need it, so I won't really know about that until they're stuff become too weak for them. I know the 5750 went up like 100mhz but that's all the higher he tried.


While this might make it look bad, I've also bought a lot of other open box stuff I never had a problem with. RAM, hard drives, disc drives, a tri-core CPU (that unlocked stable!!), a motherboard, and a few other little bits and pieces.

I say go for it

Edit: Also, cosmetics were flawless on both. Not a scratch. Before we got them anyways >.<
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post #7 of 10
I have purchased 4 open box 570's and each one worked perfectly, and MSI will give you their three year warranty according to the resident MSI rep here.
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post #8 of 10
Quote:
Originally Posted by JedixJarf View Post
I have purchased 4 open box 570's and each one worked perfectly, and MSI will give you their three year warranty according to the resident MSI rep here.
Really? Excellent news since the 6970 I ordered is an MSI.
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post #9 of 10
It depends on what the previous owner did to the cards. If he decided to return the card as a result of buyer's remorse, then congrats, the card should be in good condition. On the other hand, if the buyer bricks the card and returns it, you are out of luck then.

Contrary to what Newegg says, they DO NOT check open box items. If the original owner is nefarious enough to lie about the condition of the card, Newegg will resell it as OB anyways.

However, Because of Newegg's lax return policy, I doubt this happens very often. Out of the 10's of OB cards I have bought, only one or two cards were duds. The rest worked perfectly.
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post #10 of 10
I bought am open box 6990 from them a while ago. Great price, works perfectly, and I contacted MSI about the warranty and they told me the standard 3 year warranty is still in effect.
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