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[ZDnet] Apple to support reps "Do not attempt to remove the malware" - Page 3

post #21 of 143
Don't remove don't tell?
 
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post #22 of 143
If you buy a Mac because of the whole "they don't get viruses" myth you deserve to get a virus.

On that note, I'm pretty sure most other manufacturers have similar policies when it comes to malware.

I love how once "Apple" is mentioned in any news thread this forum goes retarded.
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post #23 of 143
Quote:
Originally Posted by kiwiasian View Post
Apple, I just don't understand them.
ya same here

why they went from ibm made system to foxconn I do not know


as I sit here with a ibook g3 in my lap installing linux
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post #24 of 143
Gotta love the leading mis-representation that Mac has over PC. I had a customer at work actually 'inform me' that Mac's have a no piracy issue. As in, according the the person that sold her the mac, with actual reports, there is no piracy in the mac community. *facepalm*

I wish mac would go back to when they actually had good products.
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post #25 of 143
For all you haters - when a PC catches a virus, companies like HP/Dell/Sony/Lenovo won't help you remove it. That's considered end-user support, and that's why companies like Best Buy have created the geek squad.

I work in end-user support and this virus, while annoying, is far less common than the Vundo trojan or the Olmarik trojan on the computers I see almost every day. Plus, worst comes to worst, we have a license from Apple that allows to image over a fresh copy of the OS X without having to worry about driver conflicts or missing files - it literally does JUST WORK.

/flameshield up
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post #26 of 143
This is a great idea. It will help show the superiority of Mac OS X over Windows and the fact that there's no viruses for Macs.
    
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post #27 of 143
Quote:
Originally Posted by pbpenguins412 View Post
For all you haters - when a PC catches a virus, companies like HP/Dell/Sony/Lenovo won't help you remove it. That's considered end-user support, and that's why companies like Best Buy have created the geek squad.

I work in end-user support and this virus, while annoying, is far less common than the Vundo trojan or the Olmarik trojan on the computers I see almost every day. Plus, worst comes to worst, we have a license from Apple that allows to image over a fresh copy of the OS X without having to worry about driver conflicts or missing files - it literally does JUST WORK.

/flameshield up
Valid point.
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post #28 of 143
Quote:
Originally Posted by Sophath View Post
Maybe they won't try to remove it because it might bring in more money? Something like: Mister, i got a malware on my mac, how do i get rid of it? I'm sorry, we can't. But we could just reformat and reinstall OSX. It will be 300$.
You're on the right track.
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post #29 of 143
This will be the fourteenth locked thread I've posted in this week.

Apple will proably make money on the deal since almost no one keeps the disks they get with their computers. I get computers to fix all the time and they bring me CDs for America Online trials and the printer driver disks because they through the rest away. Apple folks tend to be worse at that in my experience.
Edited by Vagrant Storm - 5/19/11 at 8:41pm
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post #30 of 143
This just gives apple the perfect opportunity to intent iware or ivirus or summits so all the fanboys can then boast their virus removal software is better too.
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