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[ZDnet] Apple to support reps "Do not attempt to remove the malware" - Page 9

post #81 of 143
Quote:
Originally Posted by scottb75 View Post
There is not much about anything Apple makes or stands for that would appeal to such a demographic.
But that shouldn't produce the fanatical hatred for a corporate entity that is so common on enthusiast forums. It's just as bad as the Apple fanboys, sometimes worse. The truly anti-Apple group are just as religious as Apple's own cult following.
    
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post #82 of 143
Quote:
Originally Posted by randomizer View Post
But that shouldn't produce the fanatical hatred for a corporate entity that is so common on enthusiast forums. It's just as bad as the Apple fanboys, sometimes worse. The truly anti-Apple group are just as religious as Apple's own cult following.
There are AMD fans who hate Intel, and Nvidia fans who hate AMD/ATI and vice-versa. It's the nature of fanboism.
post #83 of 143
Quote:
Originally Posted by scottb75 View Post
It's the nature of fanboism.
Agreed.
    
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post #84 of 143
Quote:
Originally Posted by Skrillex View Post
Doesn't mean the demographic should hate or post rubbish about them should they?

HP don't make anything that would appeal to the type of people noted, from what I've seen there isn't a cult agaisnt them.
thats because an HP can still be modded and upgraded

on topic though, I don't think it really matters if Apple does anything or not because the mac users who do get infected will do whatever they are told to correct it. They will buy a new copy of OSX, a new HDD whatever it is that the apple genius says to buy. Not that it lets apple off the hook or anything, becuase I think they should have some sort of support for the end users on that espically since it is new territory. Mac users are just so use to not having to worry about anything, while windows have been plagued for ever and have just have grown to knwo they have to be protected. I am hoping this is a wake up call for the mac community
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post #85 of 143
In my own personal opinion I think Mac OS would be a lot more popular with enthusiasts if Apple released it and allowed the OS to be installed on any PC. Probably the #1 complaint about Macs from enthusiasts is that hardware wise they are way expensive versus a similarly spec'd PC. If people on here could build a better system cheaper than Apple's offerings and have the choice to install Mac OS on it legally, Mac OS would be a lot more popular.

In other words Mac OS is nice but I could do without the Mac PC.
post #86 of 143
Quote:
Originally Posted by JCG View Post
I've been using a Mac for 2+yrs now and I've had no security issues with it whatsoever. All people need is comonsense and such issues can be easily avoided/rectified.
I've been using Linux for 15 and I've never had any security issues either. And the last time I had a Windows virus was about 10 years ago. So what's your point?

P.S.: Most of "Apple Hate" isn't hate for the products themselves. First, there's making fun of the sheep who buy all their stuff like it was a religion. (I'm not talking about anyone who buys their stuff, just the ones who are like "Steve is GOD!". Which there are a lot of.) Then the hate for the company itself is because their policies have been shown, time and time again, to spit on their customers' faces - their level of service is far less than what you get from other companies (at least while in warranty it is, once you pay then it's fine), and on top of that, they lie directly to their faces about everything. Just like this document shows. "We know it's infected, but don't let the customers know that we know". What the hell is that.

On the iPad's release day last year, there were ~75000 people waiting in line for it at the Apple store in Manhattan when the doors opened. When 2000 of them were asked if they had looked at other options first, 75% said no. When asked if they had any special use for it, 97% said no. That's what I call "willful ignorance", which roughly translates to "56,250 people who want to be stupid". However good or bad the iPad is/was is irrelevant; as far as these people were concerned, nothing else even existed.

Also, the fact that someone can wait in line all day and night behind 74,999 other people just to spend money on something they don't actually need is really....just wow. What a waste of life.
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post #87 of 143
Mac always made the claim that you didn't have to worry about malware on a Mac, for many reasons including low market share (generally the fewer computers there are, the less likely they are to be attacked). To make that claim and to use it as your primary selling point for years should give you time to prepare for something like this. I feel as though Apple is pulling a bait and switch on their customers; telling them that malware and viruses don't effect Apple products, and then offering no assistance whatsoever when they arrive.
post #88 of 143
Out of all the years I have been working in tech support, mainly removing viruses. I have seen "TWO" macs with anything even close "malware/addware/virus". I think they are doing just fine. Oh and it's been a long time since MAC only had 5% of the business.

They have been at 13%+ for at least 2 years.

I have been to 50+ apple trainings and have not one time been told apple does not get viruses.
NEVER. It is the computer employees trying to make a sell that say that to customers.

Apples only claims are that you do not need an external virus protection and that you are a lot less likely to be infected.
Edited by Akoz - 5/20/11 at 6:43am
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post #89 of 143
Quote:
Originally Posted by dwmcfall View Post
Out of all the years I have been working in tech support, mainly removing viruses. I have seen "TWO" macs with anything even close "malware/addware/virus". I think they are doing just fine. Oh and it's been a long time since MAC only had 5% of the business.

They have been at 13%+ for at least 2 years.
That depends on how you calculate market share - by units sold, or by revenue?

By revenue I'll believe it, with how expensive their computers are. By units sold....no way. By that calculation it means that at least 1 out of every 10 computers you see in use will be a Mac. Do YOU see one Mac for every 9 PCs in your daily life?
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post #90 of 143
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Originally Posted by Manyak View Post
That's what I call "willful ignorance"
I call that vile consumerism
    
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