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How is MSI's warranty and RMA for Twin Frozr II cards?

post #1 of 5
Thread Starter 
Twin Frozr 6870 is really cheap ar Frys so I was thinking of getting it. How is MSI with RMA's?

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post #2 of 5
Quote:
Originally Posted by ComradeNF View Post
Twin Frozr 6870 is really cheap ar Frys so I was thinking of getting it. How is MSI with RMA's?

Sent from my HTC Inspire 4G using Tapatalk.
excellent. ive submitted many troubleshooting tickets on their support site, and they are generally pretty quick to respond. if they can't find a solution that helps you, they will issue an rma. i have rma'd a mobo and a gpu and the turnaround on both was about 2 weeks. in both cases they sent me a new card.

they even had a question about the issue with my motherboard, and called me about it- an actual english speaking person in CA. not meaning to go on a fanboy rant, but that was enough to sell me on their products.

twinfrozr II is an excellent cooler. the only downside is it exhausts inside the case. if you have good airflow/exhaust for your case, it isn't an issue, but important to keep in mind.
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Phor the Win
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WD CaviarBlack 1TB LITE-ON iHAS424-98 Corsair H70 Win. 7 Home x64 
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by eloverton2 View Post
excellent. ive submitted many troubleshooting tickets on their support site, and they are generally pretty quick to respond. if they can't find a solution that helps you, they will issue an rma. i have rma'd a mobo and a gpu and the turnaround on both was about 2 weeks. in both cases they sent me a new card.

they even had a question about the issue with my motherboard, and called me about it- an actual english speaking person in CA. not meaning to go on a fanboy rant, but that was enough to sell me on their products.

twinfrozr II is an excellent cooler. the only downside is it exhausts inside the case. if you have good airflow/exhaust for your case, it isn't an issue, but important to keep in mind.
Great info. Thanks!

Sent from my HTC Inspire 4G using Tapatalk.
post #4 of 5
MSI warranty is excellent + completely transferable based on S/N too. One of my buyer had to RMA his GTX570 and they sent him a BNIB replacement within a week .
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post #5 of 5
There's a thread here regarding a fellow ocn'er who tried to rma their TFIII and was getting screwed bigtime. MSI wanted 45 bucks and wouldn't replace with same model or better. It was a new card and the one of the fan blades broke. Newegg finally took the card back instead of forcing him to go thru MSI, he lucked out depending on how you look at it.
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