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Regretful 480 buy

post #1 of 32
Thread Starter 
Well, it wouldn't have been regretful if it were new. But I decided to get a used Asus 480 since its price was very attractive. All seemed fine at first, it looked brand new and the seller had stated on my request that there was a VID of 0.962v.

It turns out the card was as crippled as it could be, with 1 out of the 2 DVI port having bent pins and displaying nothing but a pink screen. Then the actual horror emerged, the 480 wouldn't show any temperatures and the fan was completely uncontrollable. On top of that, it seems to have lost it's auto-ability as well, with the fan staying at default speeds no matter what.

After trying countless amounts of programs I ended up flashing a different BIOS on it, with no luck. As if it couldn't get any worse, the 0.962v 'VID' turned out to be its idle voltage, the guy apparently read the downclocked voltage in GPU-Z.

Any suggestions on how to fix this?

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post #2 of 32
Ask for a refund? File a Paypal claim?
post #3 of 32
message the seller and get your money back. he obviously sold you a broken card.
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post #4 of 32
Thread Starter 
Well simply put, I can't. Wasn't done through PayPal and the seller keeps hiding away in excuses he never noticed any issues. He's definitely not prepared to take it back. I'm stuck with the card, so might as well digg to the bottom of its problem.
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post #5 of 32
Did you buy from here?
post #6 of 32
Thread Starter 
No, it's unrelated to OCN.

Just never encountered such a problem, the DVI port can be explained because of physical damage, but as for the other issues I have no idea what's causing it.
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post #7 of 32
Contact Asus with your serial # for replacement?
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post #8 of 32
I would first contact Asus and see if they can do anything. If they say no, open a paypal dispute for incorrect description.
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post #9 of 32
Asus will let you RMA this based on the serial #, I bought a used card here on OCN once that died within a month, and ASUS sent me a new one in less than 2 weeks
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post #10 of 32
Definitely contact Asus for a replacement.
I wouldn't say you bought it second hand though. I doubt they'll ask anyway, but still.
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