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How did you fix the BFBC2 crashing issue? - Page 3

post #21 of 86
Thread Starter 
Just sent an email to EA support:

Quote:
I've experienced an ongoing issue concerning a direct conflict between Battlefield: Bad Company 2 and Punkbuster. The problem that I, along with many other users, are having is that opening any GPU monitoring program while Punkbuster is in use (i.e. joining any multiplayer server with Punkbuster enabled) causes the program to hard lock with a looping sound. The only resolution is to hard reset my system (it becomes compeletely unresponsive). This issue has been occuring since 4/9/2011 (almost two months from now) and I have not been able to play for more than twenty consecutive minutes since that day. On 4/9 Punkbuster released an update that began causing the problem. Recently Punkbuster released another update early this month, which I also updated to, but that did not solve the problem either.

In addition to this problem, I would experience a sound-looping crash to desktop. The game video would freeze, the sound would play for about 5 more seconds, then I would crash to my desktop with a continuous looping sound. The only way to get rid of the continuous sound is soft-restarting my system. This issue occurs independent of the presence of any GPU monitoring utility (incl. MSI Afterburner, Sapphire Trixx, etc)

After literally two months of continuous troubleshooting I have not been able to fix this problem. Furthermore, I can guarantee you that this is a software-related issue--more specifically, it is a direct issue with BFBC2 itself. I know this because I have tested this on multiple systems and they all yield the same result. In addition, I have reinstalled the operating system on my own computer and the problem is still present.

Here are the steps I've taken in effort to resolve this problem:
-Change audio bitrate to 48KHz (this was a resolution for a few users)
-Disable onboard audio (another common solution; Realtek drivers are not even installed)
-Disable all audio altogether
-Update PB (via PBsetup, directly from the PunkBuster website)
-Update GPU monitoring utilities
-Reinstall BFBC2
-Update BFBC2
-Close all excess programs prior to running BFBC2
-Updating drivers (for everything in my system)
-Reinstalling OS
(Note that all of the above potential resolutions were done at stock speeds and volts with no overclocking)

Needless to say I am a little disappointed in EA's effort to resolve this problem. This is an issue that has been going on for a very long time, and there has not even been an official statement nor has there been an official fix acknowledged by EA.

I would be very happy if you can help me out, along with all the other users experiencing this problem.

System specifications:
Intel i7 930
Gigabyte GA-X58A-UD5
2x Radeon HD 5850 (crossfire)
12GB Corsair XMS3 RAM
Antec 850w PSU

Thank you,
kiwiasian
post #22 of 86
I would have to say sound cards. try disableing all sound and drivers, and try to play it. I noticed with new beta msi After burner wold crash pc, swaped back to 2.1.0 and fine. if you got a x-fi (creative ) try that. If not i say dont have any mobo software installed and stuff. fresh install do sound card then gpu and mobo, then install the game update it and run it if you can play and not reset pc then its drivers. U can do it on a spare hard drive and if it works then reformat your ssd, ssd life u have no need to worry about it.
Dyslexia
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Dyslexia
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post #23 of 86
i was having the exact same problems when i had an x58a ud5 and i read on other forums that it is easy tune 6 conflicting with pb , so i didnt let et6 run and problem solved ... same thing happend with my g1 sniper
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raystorm block  gpu block ekwb  bitspower 3/4 fittings  64 bit windows 8.1 
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acer predator XB270HU and 1 x 27" hp zr2740w  razor chroma ax1200 corsair modular corsair 900d custom modded 
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andrews machine
(21 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790k  asus maximus formula vII asus gtx980ti 16 gig corsair ddr3 1866 CL7 
Hard DriveOptical DriveCoolingCooling
samsung 850 evo gig sata 3 ssd , samsung 850 e... asus blueray writer 2 ekwb quad rads running corsair sp seriies fans ekwb d5 pump and 250mm rez  
CoolingCoolingCoolingOS
raystorm block  gpu block ekwb  bitspower 3/4 fittings  64 bit windows 8.1 
MonitorKeyboardPowerCase
acer predator XB270HU and 1 x 27" hp zr2740w  razor chroma ax1200 corsair modular corsair 900d custom modded 
MouseMouse PadAudioOther
g700 razor asus xonar phoebus  logitech z906 speakers  
Other
audiotechnica ATH-ADG1 
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post #24 of 86
Thread Starter 
Quote:
Originally Posted by a.t.watson View Post
i was having the exact same problems when i had an x58a ud5 and i read on other forums that it is easy tune 6 conflicting with pb , so i didnt let et6 run and problem solved ... same thing happend with my g1 sniper
I don't have that on my system at all.
I intentionally avoided installing that when downloading my chipset drivers and such.
post #25 of 86
The only change I made recently was updating the jmicron sata driver to handle esata properly rather than using the standard msahci driver, since then I've had the problems, it could be related to that. I'll try rolling that back too.
     
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i7-3930k @ 4.?GHz Rampage IV Extreme 2x 8800GT 32GB Dominator GT 2133 CL9 
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2xX25-E Raid 0, 1xC300 128GB, + Mechanicals DT 5Noz, EK full cover GPU blocks, EK full cove... RHEL 5.5 WS Dell U3011 + 2005WFP Portrait 
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CPUMotherboardGraphicsRAM
i7-3930k @ 4.?GHz Rampage IV Extreme 2x 8800GT 32GB Dominator GT 2133 CL9 
Hard DriveCoolingOSMonitor
2xX25-E Raid 0, 1xC300 128GB, + Mechanicals DT 5Noz, EK full cover GPU blocks, EK full cove... RHEL 5.5 WS Dell U3011 + 2005WFP Portrait 
PowerCaseMouse
AX1200 CaseLabs TX10-D + Pedestal Razer DeathAdder 
CPUMotherboardGraphicsRAM
3930K@4.8 Rampage IV Extreme GTX580 3GB Tri SLI, GTX460 FizzyX 16GB Samsung SuperOverclockingTiny DDR3 
Hard DriveCoolingOSMonitor
Crucial M4 DT 5Noz, Koolance Full Cover GPU blocks, EK ful... Win 7 64 bit Pro Dell U3011 + 2005WFP 
PowerCaseMouseMouse Pad
EVGA NEX1500 CaseLabs TX10-D + Pedestal Logitech G5 Razer Goliathus 
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Asus Essence One 
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post #26 of 86
Sorry, I should've made myself more clear. It was EA LIVE Support, not EA Support. You talk 1 on 1 with a support representative.
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Marshmallow
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Corsair H100 - Excellent Compact Cooler
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Core i7 920 @ 4.0GHz - 1.21v EVGA Classified X58 Asus GTX 580 DirectCU II 6GB Mushkin Blackline 
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Corsair F60 + 1TB Spinpoint F3 Corsair H100 Windows 7 Ultimate x64 Asus MK241H 24" 1920x1200 
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post #27 of 86
I've never had a BC2 crash since Beta. I can grab my whole dxdiag, or a Everest sheet if you want me too, of all my drivers etc
post #28 of 86
What i did was disable the sapphire trixx (gpu) thing and it worked fine
post #29 of 86
Thread Starter 
Quote:
Originally Posted by Ipwnnubletz View Post
Sorry, I should've made myself more clear. It was EA LIVE Support, not EA Support. You talk 1 on 1 with a support representative.
Oh, well I guess it doesn't matter. I already sent the email, hopefully they can help me out anyways.

Quote:
Originally Posted by savagebunny View Post
I've never had a BC2 crash since Beta. I can grab my whole dxdiag, or a Everest sheet if you want me too, of all my drivers etc
Hi

Quote:
Originally Posted by kiwiasian View Post
If you are not aware of this problem, or if you have not experienced this problem, please do not post in this thread. Thank you.
post #30 of 86
i have been reading people with problems but didnt pay too much attention , im getting crashes now every map change :/
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seagate 500gb crappy IDe win7 ultimate 2433BW 
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dell crappy one 750w truepowerq abs black pearl g9 
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mantis 
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My System
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CPUMotherboardGraphicsRAM
i7 920 x58 Ud3r EVGAgtx470SLI ddr3 1600 ocz 
Hard DriveOptical DriveOSMonitor
seagate 500gb crappy IDe win7 ultimate 2433BW 
KeyboardPowerCaseMouse
dell crappy one 750w truepowerq abs black pearl g9 
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mantis 
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