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Monitor Malfunction?

post #1 of 6
Thread Starter 
So last july I bought the Samsung SyncMaster b2330 from bestbuy.

Been a pretty decent monitor with a few quirks. Once or twice the screen while I was using it would have a minor freak out where for no apparent reason it decides to look for video on all the other ports besides DVI which is already displaying a picture.

That has happened 4 or 5 times and I've owned it almost a full year. tonight while playing a game my monitor went black on me.. for no reason I Can really comprehend the blue light at the bottom was still on indicating the monitor was receiving power but, the monitor itself just "flashed black" if you will. Luckily after pulling the power cord I got my view of the game back..

I spoke to a tech rep from samsung via their chat and he insisted I plug it into another comp because it "could by my pc".. which I personally am highly skeptical of.. I mean logically the monitor is on but, the screen is black.. logically the monitor is looking for video on every port except the one displaying video.

I don't want to jump to the conclusion my monitor is bad but, it seems the most likely culprit. Since I did realize I get a 36 month warranty for parts and labor I'm a little less concerned... but, I"ve had it a year upgraded graphics drivers from nvidia to ATI .. I've had the problem regardless of which set of drivers.. even after a clean install of windows.

Keep in mind I wasn't trying to specifically fix those issues when changing things around.. I am only trying to make it clear its a persistent problem and the monitor itself seems a more likely culprit than my pc.

I kind of want to send it in but, I really don't want to be without a monitor for who know how long I also don't want some brain dead tech to get it plug it in and use it for 20 minutes "op nothings wrong with it" and keep on going.

any advice here would be appreciated.
Chimera
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Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
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xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
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Chimera
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Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
KeyboardPowerCaseMouse
xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
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Vespula 
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post #2 of 6
You won't be without a monitor for longer than it takes you to drive to UPS and pick up your replacement.
Samsung crossships, no money out of your pocket.

It could very well be an overclock related problem, does it do it at stock system speeds.
Mighty-iTX
(12 items)
 
One foot in..
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mATX
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CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
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4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
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XFX 1050 BE 600T Silver MX518 Desk 
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i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
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WD Blacks Hyper 212 W8.1 ACER 
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Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
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Logitech Ultra X3 1000w Corsair 230T Orange Razer 
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post #3 of 6
Thread Starter 
Yes, I did check to make sure it does it at stock speeds as well.

I am fully well aware overclocking can cause some bizarre events.

However, I rarely push my system these days since being totally honest it handles everything I do at stock settings extremely well...

*Edit* also as far as I am aware They don't make my particular model anymore B2330 syncmaster so, would they just send me a refurb or a new model or what? (If I understand what you mean by cross shipping correctly)
Chimera
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
KeyboardPowerCaseMouse
xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
Mouse Pad
Vespula 
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Chimera
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
KeyboardPowerCaseMouse
xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
Mouse Pad
Vespula 
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post #4 of 6
If you feel like cracking her open give this tut a look through. Caps could have gone bad in it. I have had to replace a couple if a few different monitors myself.
post #5 of 6
Quote:
Originally Posted by Snow_Fox View Post
Yes, I did check to make sure it does it at stock speeds as well.

I am fully well aware overclocking can cause some bizarre events.

However, I rarely push my system these days since being totally honest it handles everything I do at stock settings extremely well...

*Edit* also as far as I am aware They don't make my particular model anymore B2330 syncmaster so, would they just send me a refurb or a new model or what? (If I understand what you mean by cross shipping correctly)
Likely a refurb, mine was and it was in great shape.
Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
KeyboardPowerCaseMouse
Logitech Ultra X3 1000w Corsair 230T Orange Razer 
  hide details  
Reply
Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
KeyboardPowerCaseMouse
Logitech Ultra X3 1000w Corsair 230T Orange Razer 
  hide details  
Reply
post #6 of 6
Thread Starter 
Refurbs fine as long as its in as good of condition as the one I sent off and it works.

I think i'm going to wait just a bit longer since this problem is rare and I do have a 36 month warranty.

I don't think I'm going to open her up while I have warranty.. I am worried even if I did replace them soldering would void warranty if something else went wrong.
Chimera
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
KeyboardPowerCaseMouse
xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
Mouse Pad
Vespula 
  hide details  
Reply
Chimera
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
KeyboardPowerCaseMouse
xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
Mouse Pad
Vespula 
  hide details  
Reply
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