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Razer Mamba Glitchy, Need help! - Page 3

post #21 of 29
Quote:
Originally Posted by F-U-B-A-R;13588666 
I wiped the bottom of it but the sensor is like inside. Not really sure how to explain it, but you cant get to it by just wiping the bottom. I'll try a Q-Tip.

I wouldn't really do that, i use air spray compressor, safe that way cuz you never know a hint of cotton or small micro dust can be left from the swab of the Q tip but it does work yes but not best method. I clean my mouse same as my pc every friday every week to prevent dust buildup or wearing out. I roll away my mouse pad back in the box, i even use a shield that protects my Black Window Ultimate keyboard. Lasts a LIFETIME!

I use rubbing alcohol to keep the mouse feet clean. Feels new everytime! Hope things work out well for you!
post #22 of 29
I'm not by any means an expert on this, but my suggestion would be RMA, I have had similar problems with my mamba only when I unplug it for 10 seconds and plug it back in it seems to be just fine.
post #23 of 29
Thread Starter 
Quote:
Originally Posted by 78@pwnt4lif3;13597307 
I wouldn't really do that, i use air spray compressor, safe that way cuz you never know a hint of cotton or small micro dust can be left from the swab of the Q tip but it does work yes but not best method. I clean my mouse same as my pc every friday every week to prevent dust buildup or wearing out. I roll away my mouse pad back in the box, i even use a shield that protects my Black Window Ultimate keyboard. Lasts a LIFETIME!

I use rubbing alcohol to keep the mouse feet clean. Feels new everytime! Hope things work out well for you!

Ok I cleaned it with rubbing alchahol and plugged it back in and it works now, but this is nothing new. It'll normally only work for a few minutes then shut down again. I'll repost back

+Rep. Thanks!
Quote:
Originally Posted by blodflekk;13597397 
I'm not by any means an expert on this, but my suggestion would be RMA, I have had similar problems with my mamba only when I unplug it for 10 seconds and plug it back in it seems to be just fine.

Yea that seems to work, but not everytime. Seems like it has a mind of its own.. works then shuts down again.




EDIT: Yup back to its same ways. Guess its gonna be an RMA that fixes this frown.gif

Seems like it only does this when I leave it alone for a little.
Edited by WizrdSleevz - 5/22/11 at 12:38pm
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post #24 of 29
Sounds like maybe you have to RMA it. That sucks. You can always try a different USB port and see if the behavior acts the same, glad my advice could help. Keep trying everything you can until you may have to use the rma. Are you using Wired or Wireless? i know Razer is both cuz i own one myself.

Also you might wanna check the polling rate,sometimes i hear things like that but i had something like what happened to you and i just plugged in a better USB port long time ago and it worked fine ever since. Could be glitchy when it comes to that too.

You sure you did the firmware right?
post #25 of 29
Thread Starter 
Quote:
Originally Posted by 78@pwnt4lif3;13597486 
Sounds like maybe you have to RMA it. That sucks. You can always try a different USB port and see if the behavior acts the same, glad my advice could help. Keep trying everything you can until you may have to use the rma. Are you using Wired or Wireless? i know Razer is both cuz i own one myself.

Also you might wanna check the polling rate,sometimes i hear things like that but i had something like what happened to you and i just plugged in a better USB port long time ago and it worked fine ever since. Could be glitchy when it comes to that too.

You sure you did the firmware right?

Yea I did the firmware right, even tried to downgrade. i've tried different USB ports but nothing changes. I'm using wired. I figured well since it doesn't work in wired I doubt its gonna work in wireless.

I'll try a different USB port again.

EDIT: Actually it was on a different USB port. Must've been left like that since yesterday.
Edited by WizrdSleevz - 5/22/11 at 12:51pm
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post #26 of 29
Quote:
Originally Posted by F-U-B-A-R;13588477 
I'll try this right now. Hope it works, I cant do without my MAMBA! mad.gif

Boy I'd agree. I hope you figure it out. Please let us know. I can't do without it either. I love the wireless obviously. I also can't belive how responsive it is, even on the fly, while gaming. It's the best gaming mouse I've ever owned hands down.

If you do RMA it please let us know because I'm also interested in finding out how good their customer service is. Good luck.
     
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post #27 of 29
Luckily you're still in time to RMA it, I had the exact issue with my Lachesis. After a year, I'd have to unplug it, then plug it back in to get the cursor to respond, it'd happen pretty frequently. After a while longer, it got to the point where I'd have to wait 5mins+ to be able to move the cursor at Windows Startup, or after taking it out and plugging it in. (right-click and left-click still worked flawlessly)

Unfortunately, it was a one year Warranty at the time, and it only recently bumped up to two years on wired Mice.
I purchased it in February 2008, so now I'm stuck with a mouse that takes ten minutes before you can move the cursor after plugging it in (if at all), and suffers from extremely jerky movements if it does become responsive. frown.gif

I loved my Lachesis.
 
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post #28 of 29
Thread Starter 
Quote:
Originally Posted by Arizonian;13617770 
Boy I'd agree. I hope you figure it out. Please let us know. I can't do without it either. I love the wireless obviously. I also can't belive how responsive it is, even on the fly, while gaming. It's the best gaming mouse I've ever owned hands down.

If you do RMA it please let us know because I'm also interested in finding out how good their customer service is. Good luck.

I already got the RMA number. Pretty quick RMA assistance. I also had a problem with my dock before and I let them know and they sent me a new dock without me having to do anything (happened around 3-4 months ago). Now I have 2 docks although 1 is broken tongue.gif

I love Razer! And yes it is the best mouse I have ever owned.
Quote:
Originally Posted by EvoBeardy;13617943 
Luckily you're still in time to RMA it, I had the exact issue with my Lachesis. After a year, I'd have to unplug it, then plug it back in to get the cursor to respond, it'd happen pretty frequently. After a while longer, it got to the point where I'd have to wait 5mins+ to be able to move the cursor at Windows Startup, or after taking it out and plugging it in. (right-click and left-click still worked flawlessly)

Unfortunately, it was a one year Warranty at the time, and it only recently bumped up to two years on wired Mice.
I purchased it in February 2008, so now I'm stuck with a mouse that takes ten minutes before you can move the cursor after plugging it in (if at all), and suffers from extremely jerky movements if it does become responsive. frown.gif

I loved my Lachesis.

Yea that sucks. I was hoping it was a software or issue (something fixable), but I think its the sensor thats causing the issue frown.gif
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post #29 of 29
you should try switching from wired to wireless and back, i have the mamba and sometimes when i have it in wired mode it would just crap out mid game or something, i unplug the wire and plug it into the wireless and it works again

duno if its the same case for you but its worth a try
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