Originally Posted by VanillaCena
I wouldn't actually go through and file it, not worth the money. Just threaten that you'll do so, they'll wise up.
A stupid sticker that they slap on a box is not enough to "protect" them.
While I agree that it is money he shouldn't have to spend, it's a $200 MB that came with bent pins. If they aren't honoring their own return policy, how else will you get them to play ball? If you only threaten, they can always call your bluff and still do nothing.
Considering that the OP is in the right, I wouldn't waste my time with them anymore. Contact the store manager and inform him of the situation and to expect court papers if it doesn't get resolved right then.
Also, when dealing with ANY component, always unbox either before you leave the store, or with UPS / FedEx, refuse to sign for the package until you verify that it is unharmed.Edited by Bluescreen_Of_Death - 5/21/11 at 10:55pm