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6770M or 555M? - Page 3

post #21 of 72
Quote:
Originally Posted by Sakumo;13603293 
Well, if you think about it, HP is the biggest prebuilt companies out there(or is it Acer now). Obviously they'll obviously have more repairs made. And it appears that HP and Dell have the same component build quality. So...

This is comparing the percentage of repairs for each manufacturer, not the number.
    
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post #22 of 72
Quote:
Originally Posted by LOL_Wut_Axel;13603310 
This is comparing the percentage of repairs for each manufacturer, not the number.
I do have to say that their customer support sucks.
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post #23 of 72
Quote:
Originally Posted by LOL_Wut_Axel;13603310 
This is comparing the percentage of repairs for each manufacturer, not the number.

I can't find the repair percentage for consumer Dells in there, could you point it out for me...No I'm serious, I can't find it. I found HP's which is 11.4% and the average company's is 7.2%, but no where does it state's Dell's.
     
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post #24 of 72
Quote:
Originally Posted by Sakumo;13603402 
I can't find the repair percentage for consumer Dells in there, could you point it out for me...No I'm serious, I can't find it. I found HP's which is 11.4% and the average company's is 7.2%, but no where does it state's Dell's.

http://www.pcworld.com/article/211074-2/the_tech_brands_you_can_trust.html

Also:
Quote:
Meanwhile, 21.6 percent of Dell home laptop users report their issue was never resolved by Dell support, a problem affecting only 13.6 of the company's business notebook customers. In Dell's defense, however, both of its home and business component-problem scores are better than the industry standard of 23.4 percent.
    
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post #25 of 72
Quote:
Originally Posted by LOL_Wut_Axel;13603410 
http://www.pcworld.com/article/211074-2/the_tech_brands_you_can_trust.html

Also:
I have a Dell laptop what craped the bed and I sent it back to them 5 times and it was never fixed.
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post #26 of 72
Quote:
Originally Posted by LOL_Wut_Axel;13603410 
http://www.pcworld.com/article/211074-2/the_tech_brands_you_can_trust.html

Also:
     
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post #27 of 72
Quote:
Originally Posted by Sakumo;13603442 
I still don't see a percentage. Am I too sleepy to fully comprehend it or is it just missing? o.o Could you please post it for me. >.<</div>

It doesn't state a clear percentage number for Dell. However, they do mention how they stand when it comes to reliability and service.
    
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post #28 of 72
Thread Starter 
Reading all these horror stories makes me paranoid about getting a new laptop.
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post #29 of 72
Quote:
Originally Posted by Ipwnnubletz;13603469 
Reading all these horror stories makes me paranoid about getting a new laptop.

If you want a very reliable laptop, you should get ASUS, Toshiba, Lenovo, or one of the boutique builders like Sager.

Apple is good, but they're too expensive.
    
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post #30 of 72
Quote:
Originally Posted by Ipwnnubletz;13603469 
Reading all these horror stories makes me paranoid about getting a new laptop.

Like I said earlier, HP has a 21 day full return. Just take your chances if you're paranoid, and if you're really paranoid, buy an extra year as most people complain that PCs generally crap just outside of their standard one year warranty.
Quote:
Originally Posted by LOL_Wut_Axel;13603460 
It doesn't state a clear percentage number for Dell. However, they do mention how they stand when it comes to reliability and service.

Then you can't compare them. Comparing company A to the average company is useless. Unless you have have a direct comparison it's unfair to take a guess and assume company B is absolutely worst than A without proof.
     
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i7 2630QM HP dv6t mobo AMD 6770M 6 GB 
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