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Will RMA fix it?

post #1 of 27
Thread Starter 
I need an answer fast , coz I got to RMA the card this week.
I've got Sapphire 6970 in Feb and have a atimkmpag/kmdag error
http://www.overclock.net/amd-ati/101...ag-errors.html
If i RMA the card and get a brand new Sapphire 6970 would it fix the problem?
I will visit the retailer i bought it from and demand a new one.
Everything i need to know is , will it fix it or not.
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post #2 of 27
You'll never know till you try, right? You've got nothing to lose so I say go for it.


If it doesn't make a difference then perhaps your drivers are corrupt or your motherboard may be faulty; have you tried a different PCI-E slot?
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post #3 of 27
Thread Starter 
Quote:
Originally Posted by OverTheBelow View Post
You'll never know till you try, right? You've got nothing to lose so I say go for it.


If it doesn't make a difference then perhaps your drivers are corrupt or your motherboard may be faulty; have you tried a different PCI-E slot?
I tried everything
Different PCI-E Slot
Single Monitor
Windows reinstall
DriverSpeeper the drivers and than install fresh ones
Remove CCC and go bare Display drivers 11.5
The thing is i do not know how to force the error.
I dont see how the motherboard has anything to do with that...
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RAILIGHT
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post #4 of 27
Thread Starter 
MAN SERIOUSLY I BLOODY HATE CHINA ! I just called the retailer and he tells me the repair warranty is 2 years while RMA is only 1 month and than he says 7 days SERIOUSLY ***! You cant fix the atikmpag.sys error FFS! Logically if they cant fix the problem they suppose to give me a new card, god....
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post #5 of 27
Quote:
Originally Posted by StormXLR View Post
MAN SERIOUSLY I BLOODY HATE CHINA ! I just called the retailer and he tells me the repair warranty is 2 years while RMA is only 1 month and than he says 7 days SERIOUSLY ***! You cant fix the atikmpag.sys error FFS! Logically if they cant fix the problem they suppose to give me a new card, god....
WHY are you contacting the retailer? Contact Sapphire. Even Newegg won't bother with RMAs after 30 days.
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post #6 of 27
Quote:
Originally Posted by StormXLR View Post
MAN SERIOUSLY I BLOODY HATE CHINA ! I just called the retailer and he tells me the repair warranty is 2 years while RMA is only 1 month and than he says 7 days SERIOUSLY ***! You cant fix the atikmpag.sys error FFS! Logically if they cant fix the problem they suppose to give me a new card, god....
What has China got to do with this? Just go for the warranty. I guess it's slower but it's better than nothing.
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post #7 of 27
Thread Starter 
Quote:
Originally Posted by pursuinginsanity View Post
WHY are you contacting the retailer? Contact Sapphire. Even Newegg won't bother with RMAs after 30 days.
Coz I think , I will not be able to RMA my card to Hong Kong >_<
Quote:
Originally Posted by ikcti View Post
What has China got to do with this? Just go for the warranty. I guess it's slower but it's better than nothing.
Man you were not here with me listening to all the usual bull crap... Plus it was just outburst of rage...
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post #8 of 27
Disconnect the 2nd monitor.
Run without an installed driver package, 11.2 should install by default after restarting the system after your driver removal.
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post #9 of 27
Thread Starter 
Quote:
Originally Posted by grunion View Post
Disconnect the 2nd monitor.
Run without an installed driver package, 11.2 should install by default after restarting the system after your driver removal.
I already tried to disconnecting my second monitor no luck still crashes.
What do you mean by run without installed driver package? So you saying uninstall all drivers, restart the system and it will automatically install 11.2?
What about CCC ? I was planning to buy second 6970 in near future and crossfire them, dont i need CCC to gain maximum out of it?
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RAILIGHT
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post #10 of 27
Quote:
Originally Posted by StormXLR View Post
I already tried to disconnecting my second monitor no luck still crashes.
What do you mean by run without installed driver package? So you saying uninstall all drivers, restart the system and it will automatically install 11.2?
What about CCC ? I was planning to buy second 6970 in near future and crossfire them, dont i need CCC to gain maximum out of it?
Yes uninstall your current driver package using the installer, restart and do not install any driver package manually.

Less is more when troubleshooting, you don't CCC ATM.
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