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Hitachi Deskstar reliability - Page 3

post #21 of 23
Quote:
Originally Posted by error10;13615809 
I suppose that means I can't call them DeathStars anymore?
Quote:
Originally Posted by error10;13623822 
True, but look at how one little incident can affect reputation for years to come. See all the people who won't buy a perfectly good Seagate drive because of something that happened last year and is long since over.

The problem with Seagate is that their consumer level drives after 7200.10 still have higher failure rates than comparable Hitachi, Samsung, and WD drives. Hitachi has one of the lowest failure rates these days and have for several years. But the problem was never with Hitachi drives, but with IBM drives when IBM owned them. And at least they owned up to the problem right away instead of denying there was a problem like Seagate did for such a long time. That's the difference. Every time there is a known problem with Seagate drives they spend more time denying it than fixing it. At least when WD had problems with their drives they owned up to it and recalled the drives (remember the 21600/31600 issue about 10-12 years ago). The last time Seagate did something like that was back in the mid 90's when they were owned by NEC/Packard Bell, and even then it took a major lawsuit to force them to admit it and recall the drives (got a brand new 540meg drive out of it). Most people don't remember that as the Internet as we know it today didn't exist at that time so it wasn't as widely publicized.
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post #22 of 23
You make a good point about how each different corporation handles such things. And I remember Packaged Hell quite well. smile.gif
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post #23 of 23
I have two things. One is a study from Russia on hard drive reliability:

Tom's Hardware says:

"Hitachi manufacturers the safest and most reliable hard drives, according to the Storelab study. Of the more than 200 Hitachi hard drives received, not a single one had failed due to manufacturing or design errors. All failures were due to physical impacts caused by the users. Adding the highest average lifespans and the best relationship between failures and market share, Hitachi can be regarded as the winner here. But don't take that as a blanket to cover the whole storage market. It's only the case in this study, which we've already said several times is extremely limited. With that said, research data covering the hard drive market is sparse, which is why this study remains interesting. The study is limited to a specific market segment in Eastern Europe, and only includes drives that were analyzed at Storelab. In it, we have user-triggered failures, as well as design failures."

As such, I went out and bought 2x2TB 7200 Hitachi drives. I've had them for more than a year with no problems. I know a year isn't much, I just wanted to add some personal experience.
    
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