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I haven't seen any other Kaseya threads on this forum, which surprises me, as Kaseya is one of the Managed Service Provider's fastest growing tools.

Kaseya's Website


First and foremost, What is Kaseya?:

Quote:
Originally Posted by Kaseya.com
Kaseya IT Center is the ultimate solution for automating recurring IT tasks. A cloud-based IT automation solution built to manage Windows desktops, servers, Macs and Linux - all from a single pane of glass
That's in Kaseya's words.

In my own words, after a year of using Kaseya:

Quote:
Originally Posted by Me
Kaseya is a godsend to the Systems/Network Admin/Helpdesk Technician who manages multiple clients with hundreds of computers in multiple locations. Kaseya automates tedious tasks, and allows the administrator to schedule everything from patching individual machines, to auditing system information, to antivirus scans, to monitoring Exchange processes, and then reporting it to you on a daily/weekly/monthly basis. It is the IT Department, accessible in the cloud, and more powerful than any other tool I've used to manage an IT environment. And it even has a built in ticketing system that reads email inboxes for recent tickets.
The company I work for uses Kaseya, and we use it as our ticketing platform for helpdesk tickets, as well as everything else I mentioned above. Kaseya does about everything you could need as a Systems Admin. And it does it pretty cheap.

You pay a fee every month for each machine you install the Kaseya Agent on. The Kaseya Agent is a lightweight client that installs on the local machine, and then communicates back to the Kaseya Server. The agent allows the Kaseya Server to run commands, collect information and all kinds of other things, all done remotely, and with limited disruption of end user workflow.

Basically, Kaseya allows you to manage an IT department in the cloud, and allows you to operate as a managed service provider.


Next, the reason for this thread:

A) See if there are any other Kaseya Admins on OCN
B) Answer questions for anybody thinking of using Kaseya
C) Share the things I've learned on Kaseya
D) Help anybody thinking of starting an MSP
E) Discuss the Kaseya Environment and how to make it more efficient

If there is any interest from other people around here, I will also share some manual scripts I have built for use in Kaseya to accomplish some pretty awesome things.

One of the more recent scripts I've enabled, allows me to disable common useless startup tasks (such as iTunes Helper, Acrobat Assistant, etc) on hundreds of machines all at once.

So, if there are any other Kaseya people out there, or people interested in Kaseya, I will seek approval to make this thread official, and also flesh out this first post as well.
Edited by archangelabove - 5/23/11 at 7:40pm
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(8 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3820 TPOWER X79 GeForce GTX 570 Corsair 16GB 
Hard DriveCoolingOSPower
Crucial M4 128GB SSD Antec Kuhler 620 Win 7 Seasonic M12 600w 
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