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Gigabyte rma question?

post #1 of 5
Thread Starter 
if my board is dead(1 sec reboot loop cycle)

will they replace/give me a new one or will they repair it?
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Sandy Bridge
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post #2 of 5
Im in uk and i had to RMA my sig rig mobo as it too was stuck in a cycle of boot up,off and then back on again,turns out it was dead

My board was only 2 weeks old from brand new but they didnt send me a brand new replacement.
But i only know it wasnt new because they told me this,you would not have known it was not new as it was in A1 condition,tbh they could have said it was new and i would have thought it was.

Gigabyte RMA here in uk is very very quick and hassle,could not be better imo,i will buy Gigabyte again for more hadware based simply on how pleased with RMA i was.
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Le Box of Black
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post #3 of 5
Depends on if it's fixable or not.
post #4 of 5
Most likely a new board. The cost of a new board to GB is probably a couple of dollars, whereas having someone having to run all the tests needed and fix it would cost considerably more. The only company I have ever sent a board back to and had them fix it and send it back was Asus, and I don't think they even do that anymore.
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My System
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post #5 of 5
Took mine about 3 weeks from first contact to new board.

Make sure the socket is in good shape, no bent pins, high res photos if possible.
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Mighty-iTX
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One foot in..
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mATX
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Saitek Seasonic X-650 Prodigy MX518 
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