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What the hell is wrong with PPCS???

post #1 of 27
Thread Starter 
Got my package from these guys today, I ordered some D Plugs, tubing and bits and bobs. I'm quite peeved that the packaging on one of the bitspower D Plugs were opened and half a$$ed sealed back closed with cheap tape...

This isn't the first time I've received opened gear from these guys either.

Its like they dont give a rats @$$ if you get second hand goods or something when you have paid the full price.

Any one else get this problem with PPCS or other online retailers? I'd like to hear it.
    
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post #2 of 27
Wow O_o My bad. No trouble with the actual companies purchased from, sorry to hear it.
Edited by jellis142 - 5/26/11 at 2:03am
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post #3 of 27
Quote:
Originally Posted by jellis142 View Post
FedEx has this nasty habit of leaving my packages outside, either dripping wet or hot enough to bake a cake.
He was talking of the company he purchased from, not the courier service. I've had no issues with anything I've purchased from PPCS, Sidewinder, Jab-Tech, or Petra's. Sorry for the bad luck OP
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post #4 of 27
Thread Starter 
Yea to my surprise shipping was pretty quick, about a week or so. I cant complain about that. I dont want to abuse PPCS, but I have ordered about $2k USD from these guys in about 12 months. Just seems very unreasonable to do this kind of thing to your customers. I wouldnt be worried if I got the product at a discounted price, but I dont think this is good enough for a supposedly reputable store.
    
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post #5 of 27
I'd email them and tell them about it. You might get some compensation, who knows. Sorry for your bad luck though.
     
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post #6 of 27
Thread Starter 
Quote:
Originally Posted by Behemoth777 View Post
I'd email them and tell them about it. You might get some compensation, who knows. Sorry for your bad luck though.
Well, unfortunately that's what I did last time actually, contacted them by email and they said I'd need to return ship the item at my expense for RMA? How the heck do I RMA for packaging???? it was a compression fitting last time... hardly worth the $15 USD to ship it back to the states from NZ..

I'd still be interested to hear if others have this happen to them, even from other retailers.
    
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post #7 of 27
I bought my CHIV board block from them. The plastic wrapping had been opened and the ek quality stick on the plastic broken. I was peeved when I saw, but the block was in perfect order so I didn't care. I've had other orders from them, and they where all fine. In general I only buy from PPCs if frozencpu, jab, or sidewinders are out of stock or don't carry the item. I prefer frozencpu the best.
    
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post #8 of 27
Was there anything wrong with the fitting, obviously used?
If not, I don't understand the outrage over a bit of packaging that will be tossed in the trash anyway...
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post #9 of 27
Quote:
Originally Posted by Caleal View Post
Was there anything wrong with the fitting, obviously used?
If not, I don't understand the outrage over a bit of packaging that will be tossed in the trash anyway...
Well he paid FULL PRICE expecting a BNIB item. Who wouldnt be outraged.
    
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post #10 of 27
since your in NZ, any chance that it was opened by customs?
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