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Anyone purchased iBuypower before?

post #1 of 57
Thread Starter 
Has anyone had experience with the custom built desktops at iBUYPOWER? They have a pretty nice memorial day sale and I was browsing the Intel models and they had a good price for a 2500k build. Just seeing if there is any feedback on this company and stuff.

[Usually don't post here(noob)]

Also if this is in the wrong section, I strongly apologize.

iBUYPOWER.com
Edited by NuclearSlurpee - 5/28/11 at 9:26am
post #2 of 57
I had a friend in college that bought a computer from them and was really satisfied. Maybe someone else knows more, but it looked nice, was fast and not too expensive. Don't know about customer service though...
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post #3 of 57
Of course you can save money and get a better build by doing it yourself, but I haven't had any experience or heard much about them. Sorry, wish I could help.
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post #4 of 57
maximumpc.com has said some pretty good things about them. Their nickname for them is istealpower, because apparently their prices are the cheapest out of any com[any they have encountered.
post #5 of 57
Thread Starter 
Well, I configured something. Feedback?

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Total - $1071
post #6 of 57
They are so-so.
I personally recommend building your own system or going to a tech shop and having them build you the computer instead of relying on iBUYPOWER or CyberpowerPC or any other value desktops for several reasons:
1. They often use less then average power supplies, we're talking cheapies. The kind that come with cases for free.
2. They often use budget parts, cheap motherboards/cheap hard drives etc. This means reliability=is flat out not good.
3. They don't seem to own an automated assembly line like many larger brands such as HP or Dell. They often hire under qualified individuals to build the systems. I've taken a look at 2 CyberpowerPC's and 1 iBUYPOWER. They were horribly assembled. Cables everywhere, bad thermal grease jobs, looked like someone just went in screwed everything on and didn't even take but 15 minutes putting the parts together. It was terrible.
4. When it comes to support, they are terrible and will look to void your warranty for the stupidest of things.
Lastly if something goes wrong after the 30 days of purchase, you pay shipping. That's about $30-$60 depending who you use and if your smart enough to insure/track the package.
Quote:
Any shipping costs after 30 days (starting from the original date of purchase) on any item returned for repair are the customers’ responsibility.
It's pretty much shady business:
They put some losses on the customer by having them pay shipping to them, by putting strict guidelines on warranty (Iirc opening the case=warranty void).
Etc
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post #7 of 57
Thread Starter 
Huh, I might have to see if there are any tech shops nearby.
post #8 of 57
Thread Starter 
But even with HP desktops, can you upgrade them as easily?
post #9 of 57
I would definitely build one. I compared prices for both Intel & AMD systems, and it is cheaper to build your own because it seems they charge full retail for parts. If you are lazy with money to waste, I say "sure, why not?" But, I would just go for HP or Dell.
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post #10 of 57
Quote:
Originally Posted by NuclearSlurpee View Post
Huh, I might have to see if there are any tech shops nearby.
Just be sure to these things:
1. Make sure they actually have a physical shop. Stay the hell away from at home "techs".
2. You will either have to pay them, then they order the parts or you buy them and then bring them the parts. If you are having them buy the parts go through with them on the parts used for the system.
If they are not willing to let you see the parts/cost, they are likely ripping you off.
3. Make sure they are willing to open the components with you present. As well as give you a receipt for the parts (written=verbal doesn't count however you can always avoid it this by taking pictures if they are trustworthy enough.)
4. Be very clear about what you want in the system in terms of build/design/cable management/and performance so they can help you.

5. Double check here on OCN for pricing/etc to make sure your not getting ripped off, and that the equipment is good.

These are tips coming from a tech shop you'd visit if you wanted a custom computer


Quote:
Originally Posted by NuclearSlurpee View Post
But even with HP desktops, can you upgrade them as easily?
Uhm yes and no. You would need to do homework on each individual model to make sure larger power supplies and graphics cards could be installed but yes it's doable. (No overclocking ofc)
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Sheep Prodigy
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Samsung Spinpoint F3 1TB DVD/DW +- RW/ Bluray W7 64 bit 21.5" e-IPS U2211H 
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Dynex cheapie Antec TP-550W Corsair Obsidian 650D Logitech G500 
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