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Warranty with GPUs, cautions to consider? - Page 2

post #11 of 17
Regarding lifetime warranties - keep in mind that there is very few manufacturers that truly provide "lifetime" support. Companies like Sparkle, PNY, Zotac claim that they offer lifetime coverage, but under lifetime they mean period of time while product is on the market, so if your pny card dies 2 years after you bought it and they dont have a replacement in stock - they will deny you to replace the card.

The only companies that provide real lifetime warranty is EVGA (not for all cards though) from nvidia camp and XFX from the AMD. Also keep in mind that in order to activate their coverage you need to register your product online within a month after purchase.

I'd say that if all you need is few years of good customer service when it is needed then stick to

AMD: Sapphire, Asus, MSI
Nvidia: EVGA, Asus, MSI

Also there were reports of XFX denying rma, but i've had to deal with their RMA service few times and never had problem, also i've had decent experience with powercolor RMA, but they offer only 2 years of coverage. Good luck with your purchase.
Edited by ekg84 - 5/30/11 at 8:24am
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post #12 of 17
Quote:
Originally Posted by Recipe7 View Post
Thanks for the replies everyone, definitely learned a lot.

In terms of the 'lifetime warranty', is it truly that? If 10 years down the line and my EVGA card is inoperable, they will simply send me a new unit or one just like it (in terms of GPU power)?
yea myself i got a 460 SSC+ (highest 460 they got now the FTW was deactivated awhile back) and i got 10 years of warrenty i could purchase more warrenty options(7 yrs or 10 yrs) to extend it further and such.

they'll send a replacement of the card you got or if it fails in 8 yrs they'll send ya a equal performing card of the current series in the 8th year then, i think within the price range that you bought yours. ^-^

to me 10 years with the option of adding more within 30 days of purchase and registering seems more then a lifetime warranty.
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post #13 of 17
Yeah, i'm pretty sure lifetime actually means lifetime But they are counting on you wanting to upgrade it before its actual 'lifetime' is anywhere near up!
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post #14 of 17
Quote:
Originally Posted by daveyjones View Post
Yeah, i'm pretty sure lifetime actually means lifetime But they are counting on you wanting to upgrade it before its actual 'lifetime' is anywhere near up!
I have read a few people have rma'ed old cards like 7800's and got back 250's and 260's in return.Good reason to have the lifetime warranty on my 9800GTX+ and my 8800GTS 320.Both are XFX cards but who know's what I might get back in 5 years.
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post #15 of 17
Quote:
Originally Posted by Fusion Racing View Post
Depends, some manufacturers don't mind it, others don't want you to. Best option when you RMA it is just play stupid.

@ Recipe7

Second hand usually wont have a warranty, or you may have to rely on the original owner to RMA it for you. That might work though OCN but I wouldn't trust someone on ebay to do it. You're better off going for a new card if you want proper warranty support.

Most companies are good, XFX is the only one that a lot of people have been trying to avoid.
Avoid PNY as well. PNY is horrible!
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post #16 of 17
I know if you RMA an XFX card that they don't have replacements for anymore they'll normally just give you a free upgrade.
post #17 of 17
To tell you the truth, like some folks here, a 3 year warranty is good enough. By that time, you will want to upgrade anyway. And in 3 years, you would have got your money's worth. So, look for a card you like and from a good manufacturer. I never had to RMA any card I owned, although my current pair are the first ones I overclocked. So, I cannot comment on RMA experience.
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