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Xoticpc (Sager) vs Malibal

post #1 of 9
Thread Starter 
Hey guys, I just jumped the gun and bought an np8150 with everything I could pretty much afford, I.e 6970-2720-8gb @1333-750gb hdd-optional matte screen upgrade. etc etc

I just ordered on friday from Xoticpc.com after reading several good reviews, but, being memorial weekend, nothing has been charged to my account for the past 3 days and Ive been sitting here waiting impatiently. That brought me onto the builders Malibal, another Clevo reseller.

I just wanted to know which I should go with for the same price? Malibal or Xoticpc? Is it worth it to cancel my order and switch over to Malibal? They offer a free dead pixel warranty and seem to have better customer support + reviews

Im in the Marine Corps and away from home pretty much 24/7 365 and need a quality computer (I want to stay with my 8150)

any advice is appreciated, thanks guys.
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post #2 of 9
I went with Malibal still waiting on it to arrive. due to next gen graphics delay that I decided to go ahead with. Anyways, I dont know if verification that you are you will be a problem. this is a uniform letter they sent me. I used a card dont know if its the same with a bank wire.
"Hello,

Firstly, thanks for choosing MALIBAL as your laptop provider, we sincerely appreciate that. Secondly, as part of our fraud prevention program, we will need to verify the phone number on the credit card that was used to make payment on this order. Please call: 1-888-625-4225 ext. 704 Monday-Friday 9am-6pm Pacific Time and please be sure to have the card used for payment on hand, because we will need to verify additional information on it.

IMPORTANT: Please only call at a time when you can be reached at the phone number on your credit / debit card account, so that there is no delay in the verification process."
I am trying to help you avoid unnecessary head ache if I can
post #3 of 9
What method did you pay for your sager? Also MALIBAL doesn't have a lot of choices.
Edited by inmate - 5/30/11 at 8:16pm
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post #4 of 9
I got mine from XoticPC. No issues so far but I've heard great things about their customer/tech support.
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post #5 of 9
I bought a Sager np8170 from Xoticpc three weeks ago and the build time only take one day tongue.gif Sager is one of the biggest Clevo builder and has excellent track of warranty service.
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post #6 of 9
XoticPC's service is a bit on the lazy side, they drop ship and most of their customer support is customer to customer on their forums, and there is no difference between Sager and Clevo except for the branding. Personally I would choose Malibal, but thats just my 2 cents.
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post #7 of 9
Thread Starter 
Quote:
Originally Posted by inmate;13693783 
What method did you pay for your sager? Also MALIBAL doesn't have a lot of choices.

Credit card, kinda wishing I went through paypal
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post #8 of 9
Well, if Malibal has your laptop and you like their policies better, go that way. Call xotic and cancel immediately.

Xotic has been fine so far for me. I am impatient as well. However, we're both going to need to learn patience. No laptop ships instantly. biggrin.gif

BTW, paypal echeck adds another five business days to your order. It takes forever to clear. It's not like buying parts off the forums.
    
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post #9 of 9
Quote:
Originally Posted by Axon14;13701840 
No laptop ships instantly. biggrin.gif

Sure it does, the one that drives home in your care from MicroCenter.

But Xotic PC isnt that bad i have had good email support from them.
 
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