Overclock.net › Forums › Components › Power Supplies › Sudden shutdown/Reboots?
New Posts  All Forums:Forum Nav:

Sudden shutdown/Reboots?

post #1 of 21
Thread Starter 
Hi Folks, I'll spare you the entire story and try to keep this as short as I can. I fly FSX and have been for almost a year. In the last 3 to 7 months I replaced my PSU with an LS 550w and replaced, and then OC'd, my CPU and GPU and added an H50 liquid cool Corsair. The specs that you see about my computer, (below), are the specs it was at up until about 3 days ago.

All was running great with FSX add-ons & Scenery sliders almost always at their full right, (maximum resolution), most of the time with some small backed off adjustments when flying over some of the more extreme add-on scenery areas.

As of 3 days ago I was flying a route that I had flown many times and suddenly, with no warnings, (stuttering, blurring or dragging), the screen goes black and then blue. It had a lot of text on it, (the blue screen), but mostly nothing that makes sense except at the bottom where it states it is dumping files and registering an ever increasing percentage of the dump.

It completes that in a few seconds and then the computer reboots eventually asking if I want to start windows normally. Now each time this happened I would reset all my CPU and GPU settings, (I use AOD for CPU and MSI for GPU), referring to the OC Profiles I saved. I also have AMD Fusion and have always set it to a preset profile that gives me Max performance while maintaining online ability and with each shut down, I have to reset that as well.

Then I backed off my sliders in FSX considerably from where I usually have them and run a default plane from take off to another airstrip for landing. However, in spite of backing off positions of my sliders more and more in FSX, I get that sudden crash!

So I set my CPU and GPU to OC settings considerably less than what I usually would run them at and monitored the temps with some software. Still, the comp would crash but it would last a little longer before it did.

I would interrupt the FSX flight, (Pause and then minimize the screen), and quickly bring up the Temp monitoring software and the hottest the CPU got was about 56C and the GPU didn't even get to 58C!

I have ordered a new 700watt OCZ PSU that will be here in a couple of days hoping that my suspicion that one of the rails on my 550watt PSU is getting hot after a few minutes of working and then cutting the voltage. Does that make sense? (I also have reason to suspect the H50's pump and have a new H50 coming as well).

If not, what does? What else can give that kind of sudden shut down without any sign of stuttering, blurring, or visual anomalies prior to the black/blue out?
Thank You.

HP p6230f
Foxconn, Aloe X3 mobo, (stock OEM)
8 gigs Ram, (Seagate 1333MHz CAS9)
550watt PSU
AMD Phenom IIx4 965BE 3.4GHz (OC'd to 4.0GHz)
ATI Radeon Sapphire HD 5770 GPU 860MHz (GPU clock OC'd to 950MHz), (Mem clock 1330MHz)
Corsair H50 liquid cool, (Processor)
2 Silverstone 120mm case fans
Windows 7 Home Premium 64bit
HP 2511X 25" monitor
post #2 of 21
Benchmark each component and see if either are suddenly unstable and about to fail. (CPU/GPU)
What BSOD code are you getting?

I assume ambient temps are rising too and that it could have an affect on the stability of your oc.
Edited by BWG - 5/30/11 at 10:27am
 
HDPC
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD Ryzen 7 1700x Asus Prime X370-Pro MSI Hawk Ek GTX 1070 MSI Hawk Ek GTX 1070 
RAMHard DriveHard DriveHard Drive
EVGA DDR4 3200 Kingston SSDNow 120GB WD Green 2TB WD Black 2 TB 
Optical DriveCoolingCoolingCooling
Samsung DVDR Ek Supremacy Evo Blue Edition XSPC RX360 Radiator Swiftech MCP 655b 
CoolingCoolingOSMonitor
EK XSPC Dual Bay Reservoir Windows 10 e-Machine 23" 
KeyboardPowerCaseMouse
OCN Ducky DK9008 G2 Keyboard PC Power & Cooling Silencer 750W Antec Lanboy Air Logitech G400s 
Audio
Realtek HD Audio 
CPUMotherboardGraphicsRAM
Intel i7 2600k Asus Sabertooth P67 EVGA GTX 770 G.Skill Ripjaws X 
Hard DriveCoolingCoolingCooling
Kingston SSDNow 120GB XSPC Rasa Acetal XSPC Pump/Res  Ek GTX 770 
OSMonitorKeyboardPower
Windows 10 Pro Vizio 58" 4k Logitec Wireless Coolmax 600w 
CaseMouseAudio
Antec 300 Logitec Wireless Realtor HD Audio  
  hide details  
Reply
 
HDPC
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD Ryzen 7 1700x Asus Prime X370-Pro MSI Hawk Ek GTX 1070 MSI Hawk Ek GTX 1070 
RAMHard DriveHard DriveHard Drive
EVGA DDR4 3200 Kingston SSDNow 120GB WD Green 2TB WD Black 2 TB 
Optical DriveCoolingCoolingCooling
Samsung DVDR Ek Supremacy Evo Blue Edition XSPC RX360 Radiator Swiftech MCP 655b 
CoolingCoolingOSMonitor
EK XSPC Dual Bay Reservoir Windows 10 e-Machine 23" 
KeyboardPowerCaseMouse
OCN Ducky DK9008 G2 Keyboard PC Power & Cooling Silencer 750W Antec Lanboy Air Logitech G400s 
Audio
Realtek HD Audio 
CPUMotherboardGraphicsRAM
Intel i7 2600k Asus Sabertooth P67 EVGA GTX 770 G.Skill Ripjaws X 
Hard DriveCoolingCoolingCooling
Kingston SSDNow 120GB XSPC Rasa Acetal XSPC Pump/Res  Ek GTX 770 
OSMonitorKeyboardPower
Windows 10 Pro Vizio 58" 4k Logitec Wireless Coolmax 600w 
CaseMouseAudio
Antec 300 Logitec Wireless Realtor HD Audio  
  hide details  
Reply
post #3 of 21
LS-550 as in Ultra LS-550?

If so, the original power supply in your HP was probably better and could supply more usable power, and would easily have been able to power your HD5770, assuming it was a Delta or Lite-on 300W or greater unit.

80% of Ultra's power supplies are garbage.
post #4 of 21
Thread Starter 
Thanks folks. As far as the Ultra 550w is concerned, as I said in the post, it is soon to be replaced with an OCZ 700w that should be here Wednesday along with another H50.

Now, as for the Benchmarks, I am limited in a number of ways. I have a better understanding of O/Cing CPU's & GPU's than most who own typical HP, Dell etc. computers but nowhere near the understanding of that 99% to 100% of the good folks who belong to Overclock.net do.

Hence, I wouldn't know a good Benchmark from a bad one if it followed me home and bit me! I actually have not had enough snap to try to read the BSOD before it disappeared.

I am going to run it again and this time I'll pay closer attention to the BSOD but at the moment I would have to guess that I don't know because it was all gibberish. That's not to say that it was, but only to say that my mind saw it that way and then ignored it for something more pressing.

But it seems that we all are on the same page regarding possibilities; Bad PSU and/or high CPU temps. I have CPUID HWMonitor and GPUZ. As I would fly I would periodically pause the game, minimize it, and then pull up the HWMonitor that I had minimized in the taskbar. Not once did the CPU get any warmer than 57C.

But something's up with that because when I first hooked up the H50, my idle temps were barely 30C and I would barely hit 50C when I was flying and the CPU was at 4.GHz the entire time! (But not anymore). So I'm hoping that between these 2 items I'm waiting on, that I'll get all that back.

Thanks again for basically confirming my suspicions as to the culprit/s. I'll try to get that info from the BSOD the next time I get it, (shouldn't be long). I pasted a copy of the windows dialog box that comes up after I have rebooted. It tells me that there has been an abrupt shut down and then offers to find an answer but never does.

Keep in mind that the BCC code as well as the BCC1 through BCC4 are not always the same after each reboot.

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

Additional information about the problem:
BCCode:124
BCP1:0000000000000000
BCP2:FFFFFA80084C2028
BCP3:00000000B20C2000
BCP4:0000000000000175
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\\Windows\\Minidump\\052811-36691-01.dmp
C:\\Users\\RICH53\\AppData\\Local\\Temp\\WER-62447-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\\Windows\\system32\\en-US\\erofflps.txt

Note to self:
This is what the error notice box showed on 5-29 when it crashed while flying the Marshall Isl. The CPU was at 4GHz and the GPU was 950/1380:

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

Additional information about the problem:
BCCode:124
BCP1:0000000000000000
BCP2:FFFFFA80084F78F8
BCP3:0000000000000000
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\\Windows\\Minidump\\052911-32510-01.dmp
C:\\Users\\RICH53\\AppData\\Local\\Temp\\WER-51417-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\\Windows\\system32\\en-US\\erofflps.txt
post #5 of 21
While Bluescreen crashes can be a result of a PSU issue, it's not enough to rule it that way for sure (though with that PSU, it'd be my first guess). Now, were it shutting down or rebooting sans a Blue screen, yeah, those issues are 99% of the time either related to thermal or power issues somewhere.

How many phases does that motherboard have? Overclocking a quad core AMD on a budget end motherboard can be recipe for issues from what I understand, if the phases are low in number and/or quality. It seems more prevalent on MSI boards. Your signature says the board is locked. I'm assuming it's more of a budget/lower end motherboard. Watch how far you push it. You may want to try backing off to ~3.6GHz-3.8GHz or so.

As for the Bluescreen, have you tried more voltage? 0x00000124 is typically indicative of lack of voltage to the CPU. Either it's too low, or perhaps the PSU is faltering.

From what I have read of that PSU, it likes to fail between a few months to just over a year. They seem to be failures waiting to happen, not if, but when. Unfortunately, these are hard lessons in how bad the PSU market is in lack of standards. It's labeled a 550W, but it's not a good PSU, and can't even "realistically" do that 550W anyway.
Edited by Princess Garnet - 5/30/11 at 12:39pm
post #6 of 21
Thread Starter 
Wow, thanks so much for that info! Particularly the stuff regarding the code 0x00000124. The mobo is the one that came with the HP and unless I'm willing to flash it, there is no chance of doing anything with that board.

All of my OC work was done with AOD, & MSI software and I certainly did try 3.6 and 3.8 GHZ's on that CPU. Even so, I still got the same results except it took a few minutes longer before the crash.

The fact is that I have been running the CPU and GPU at 4.GHz and 950/1380 for at least 1.5 months which is just about 2 weeks less than how long I've had that darned LS 550 PSU. I absolutely agree with you that even though this indicates a PSU problem, it can also be a heat issue or something that the mobo just doesn't want to do anymore.

I just ran the flight again and got the BSOD. This time I read it as fast as I could and got most of it. It said that the computer shut down to protect itself from a fault in the hardware.

Of course that can mean a lot of things and so that's why I'm shooting for the 2 least expensive possibilities. I also ordered some 3 prong fan plug to molex adapters so that I can be sure I am getting 100% power to the H50 pump. Yes, that's right; I have no control over the fan power if it's plugged directly to the mobo! (Truly pissed me off when I found that out)

I control one of the fans with the MSI software and I run it at 100%. But the pump is plugged into an extra fan aux jack on the mobo and I can't stand here and tell you that it is getting 100% power, (which it MUST have).

So I stopped trying until Wednesday when all the stuff gets here. I liked the AMD CPU but I have to admit that I'm going with an i7 when I build my next one from the ground up.

Thanks again, and I'll probably update this topic after I do the installations.
post #7 of 21
Quote:
Originally Posted by wingclip View Post
Thanks folks. As far as the Ultra 550w is concerned, as I said in the post, it is soon to be replaced with an OCZ 700w that should be here Wednesday along with another H50.

Now, as for the Benchmarks, I am limited in a number of ways. I have a better understanding of O/Cing CPU's & GPU's than most who own typical HP, Dell etc. computers but nowhere near the understanding of that 99% to 100% of the good folks who belong to Overclock.net do.

Hence, I wouldn't know a good Benchmark from a bad one if it followed me home and bit me! I actually have not had enough snap to try to read the BSOD before it disappeared.

I am going to run it again and this time I'll pay closer attention to the BSOD but at the moment I would have to guess that I don't know because it was all gibberish. That's not to say that it was, but only to say that my mind saw it that way and then ignored it for something more pressing.

But it seems that we all are on the same page regarding possibilities; Bad PSU and/or high CPU temps. I have CPUID HWMonitor and GPUZ. As I would fly I would periodically pause the game, minimize it, and then pull up the HWMonitor that I had minimized in the taskbar. Not once did the CPU get any warmer than 57C.

But something's up with that because when I first hooked up the H50, my idle temps were barely 30C and I would barely hit 50C when I was flying and the CPU was at 4.GHz the entire time! (But not anymore). So I'm hoping that between these 2 items I'm waiting on, that I'll get all that back.

Thanks again for basically confirming my suspicions as to the culprit/s. I'll try to get that info from the BSOD the next time I get it, (shouldn't be long). I pasted a copy of the windows dialog box that comes up after I have rebooted. It tells me that there has been an abrupt shut down and then offers to find an answer but never does.

Keep in mind that the BCC code as well as the BCC1 through BCC4 are not always the same after each reboot.

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

Additional information about the problem:
BCCode:124
BCP1:0000000000000000
BCP2:FFFFFA80084C2028
BCP3:00000000B20C2000
BCP4:0000000000000175
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\\Windows\\Minidump\\052811-36691-01.dmp
C:\\Users\\RICH53\\AppData\\Local\\Temp\\WER-62447-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\\Windows\\system32\\en-US\\erofflps.txt

Note to self:
This is what the error notice box showed on 5-29 when it crashed while flying the Marshall Isl. The CPU was at 4GHz and the GPU was 950/1380:

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

Additional information about the problem:
BCCode:124
BCP1:0000000000000000
BCP2:FFFFFA80084F78F8
BCP3:0000000000000000
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\\Windows\\Minidump\\052911-32510-01.dmp
C:\\Users\\RICH53\\AppData\\Local\\Temp\\WER-51417-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\\Windows\\system32\\en-US\\erofflps.txt
please download this
http://www.nirsoft.net/utils/bluescreenview_setup.exe

Run it. The files in red post their names.
post #8 of 21
Could be bad ram. I will post a lot of useful info tomorrow and give you a few things to try.
 
HDPC
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD Ryzen 7 1700x Asus Prime X370-Pro MSI Hawk Ek GTX 1070 MSI Hawk Ek GTX 1070 
RAMHard DriveHard DriveHard Drive
EVGA DDR4 3200 Kingston SSDNow 120GB WD Green 2TB WD Black 2 TB 
Optical DriveCoolingCoolingCooling
Samsung DVDR Ek Supremacy Evo Blue Edition XSPC RX360 Radiator Swiftech MCP 655b 
CoolingCoolingOSMonitor
EK XSPC Dual Bay Reservoir Windows 10 e-Machine 23" 
KeyboardPowerCaseMouse
OCN Ducky DK9008 G2 Keyboard PC Power & Cooling Silencer 750W Antec Lanboy Air Logitech G400s 
Audio
Realtek HD Audio 
CPUMotherboardGraphicsRAM
Intel i7 2600k Asus Sabertooth P67 EVGA GTX 770 G.Skill Ripjaws X 
Hard DriveCoolingCoolingCooling
Kingston SSDNow 120GB XSPC Rasa Acetal XSPC Pump/Res  Ek GTX 770 
OSMonitorKeyboardPower
Windows 10 Pro Vizio 58" 4k Logitec Wireless Coolmax 600w 
CaseMouseAudio
Antec 300 Logitec Wireless Realtor HD Audio  
  hide details  
Reply
 
HDPC
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD Ryzen 7 1700x Asus Prime X370-Pro MSI Hawk Ek GTX 1070 MSI Hawk Ek GTX 1070 
RAMHard DriveHard DriveHard Drive
EVGA DDR4 3200 Kingston SSDNow 120GB WD Green 2TB WD Black 2 TB 
Optical DriveCoolingCoolingCooling
Samsung DVDR Ek Supremacy Evo Blue Edition XSPC RX360 Radiator Swiftech MCP 655b 
CoolingCoolingOSMonitor
EK XSPC Dual Bay Reservoir Windows 10 e-Machine 23" 
KeyboardPowerCaseMouse
OCN Ducky DK9008 G2 Keyboard PC Power & Cooling Silencer 750W Antec Lanboy Air Logitech G400s 
Audio
Realtek HD Audio 
CPUMotherboardGraphicsRAM
Intel i7 2600k Asus Sabertooth P67 EVGA GTX 770 G.Skill Ripjaws X 
Hard DriveCoolingCoolingCooling
Kingston SSDNow 120GB XSPC Rasa Acetal XSPC Pump/Res  Ek GTX 770 
OSMonitorKeyboardPower
Windows 10 Pro Vizio 58" 4k Logitec Wireless Coolmax 600w 
CaseMouseAudio
Antec 300 Logitec Wireless Realtor HD Audio  
  hide details  
Reply
post #9 of 21
Thread Starter 
OK folks, first I'd like to thank you all for helping me diagnose this problem. My new equipment didn't show up until today, (Thursday), so that's why I didn't update on Wednesday as I said I would.

I now have my computer back up with the new OCZ 700w and the replacement H50 and not only is it running like it used to, (re: flying FSX at or near max settings), but it is very definitely running better!

I was told a few months ago that the LS Ultra was a lousy PSU but when I researched it, I couldn't find anyone who reported problems with the 550 watt model. It had a Lifetime warranty and cost $50.00 so, in spite of the warnings, I bought it.

However, after having the sudden problem last week for which I posted in this Topic and then you guys confirming what I had suspected in both, Power supply and Cooling possibilities, I replaced the H50 Corsair with a new one, (making sure that the pump was getting its power directly from the PSU this time), and replaced the LS Ultra PSU with the OCZ 700w.

I brought my 965BE Phenom back to the 4. GHz clock and put my HD 5770 GPU back up to 950 on the core & 1330 memory and then set FSX to its maximums. It ran so well that I opened a flight that had some very high resolution add-on scenery and I would typically run the FSX scenery adjustments down a notch, (resolution, mesh, water quality and weather/cloud complexities), whenever I flew there.

But this time I left everything to maximum including the cloud complexity, (that section can really drive a computer to its knees). I flew it for about 30 minutes and when I was through I checked the temps. The CPU core temps had made it to a higher temp at one point than I ever had seen it go, (about 62C), and so did the GPU, (about 64C) but the system didn't fold up and showed no sign of stuttering, blurring or any other sign of a struggle.

That said, I probably won't let it get to that point very often. That section of the scenery add-ons had always looked very acceptable when I had it cut back a little so I don't see pushing the CPU that hard for the slight difference in some clouds and close-up resolution points.

That OCZ is sweet! Except for the 24pin & main mobo power connectors, (and one 8 pin connector that I don't need on my system), the unit was modular! I didn't have to struggle with the cables and try to stuff them into that small, stock HP case like I did with the LS Ultra, (as a machinist, I neatly 'modified' the case to handle those 120mm fans). I just used the additional connectors I needed which OCZ supplies in a nice separate little case.

The PSU cost $80.00 in Amazon but there's a $15.00 rebate that OCZ had going on so I've already mailed in for that so I got away with $65.00 for a 700 watt OCZ. (Not bad if I say so myself).

Sorry for the post but I thought that I would go into detail in case someone was thinking about buying an OCZ PSU and/or Corsair H50 Liquid cooling system. The H50 isn't really going to give the results that any of those serious liquid cool units do.

But if you don't want to get into all that expense for serious liquid cool and you can't fit one of those huge air cool CPU fan units in your case, I strongly recommend the H50 or even the H70. The H50 brought my temps down as much as 12-16C and without it I was never able to O/C the cpu above 3.6 GHz!

Now I regularly run my CPU at 4.GHz and maintain temps that go no hotter than 55-58C most of the time. Thank you all again!
post #10 of 21
Good! I got busy and could not post and looks like I did not have too.
 
HDPC
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD Ryzen 7 1700x Asus Prime X370-Pro MSI Hawk Ek GTX 1070 MSI Hawk Ek GTX 1070 
RAMHard DriveHard DriveHard Drive
EVGA DDR4 3200 Kingston SSDNow 120GB WD Green 2TB WD Black 2 TB 
Optical DriveCoolingCoolingCooling
Samsung DVDR Ek Supremacy Evo Blue Edition XSPC RX360 Radiator Swiftech MCP 655b 
CoolingCoolingOSMonitor
EK XSPC Dual Bay Reservoir Windows 10 e-Machine 23" 
KeyboardPowerCaseMouse
OCN Ducky DK9008 G2 Keyboard PC Power & Cooling Silencer 750W Antec Lanboy Air Logitech G400s 
Audio
Realtek HD Audio 
CPUMotherboardGraphicsRAM
Intel i7 2600k Asus Sabertooth P67 EVGA GTX 770 G.Skill Ripjaws X 
Hard DriveCoolingCoolingCooling
Kingston SSDNow 120GB XSPC Rasa Acetal XSPC Pump/Res  Ek GTX 770 
OSMonitorKeyboardPower
Windows 10 Pro Vizio 58" 4k Logitec Wireless Coolmax 600w 
CaseMouseAudio
Antec 300 Logitec Wireless Realtor HD Audio  
  hide details  
Reply
 
HDPC
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD Ryzen 7 1700x Asus Prime X370-Pro MSI Hawk Ek GTX 1070 MSI Hawk Ek GTX 1070 
RAMHard DriveHard DriveHard Drive
EVGA DDR4 3200 Kingston SSDNow 120GB WD Green 2TB WD Black 2 TB 
Optical DriveCoolingCoolingCooling
Samsung DVDR Ek Supremacy Evo Blue Edition XSPC RX360 Radiator Swiftech MCP 655b 
CoolingCoolingOSMonitor
EK XSPC Dual Bay Reservoir Windows 10 e-Machine 23" 
KeyboardPowerCaseMouse
OCN Ducky DK9008 G2 Keyboard PC Power & Cooling Silencer 750W Antec Lanboy Air Logitech G400s 
Audio
Realtek HD Audio 
CPUMotherboardGraphicsRAM
Intel i7 2600k Asus Sabertooth P67 EVGA GTX 770 G.Skill Ripjaws X 
Hard DriveCoolingCoolingCooling
Kingston SSDNow 120GB XSPC Rasa Acetal XSPC Pump/Res  Ek GTX 770 
OSMonitorKeyboardPower
Windows 10 Pro Vizio 58" 4k Logitec Wireless Coolmax 600w 
CaseMouseAudio
Antec 300 Logitec Wireless Realtor HD Audio  
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Power Supplies
Overclock.net › Forums › Components › Power Supplies › Sudden shutdown/Reboots?