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Can't connect through router anymore

post #1 of 28
Thread Starter 
I'm having tremendous issues with my internet connection for the past 4 days, there was thunderstorm coming so I unplugged both computers and router from the electricity but I forgot about Ethernet cables.
Mild thunderstorm came and went away and everything seemed to be fine till I tried to use the internet.


I could not connect to the internet through the router on either computer no matter what I tried, router itself works fine as I can access it's configuration page without any hassle.
Router WAN LED is blinking (data transfer), Windows also shows internet is online but I still can't load any page. Diagnosing the connection through Windows gives me DNS errors, even though I've tried every possible DNS provided by my ISP in addition to the usual Google DNS I'm using every day.

I have reset the router to factory settings numerous times, power-cycled everything, reinstalled drivers, disabled/enabled all of my LAN ports, triple checked every setting there is, tried using MAC addresses from every computer, did DNS flush, netsh reset, basically everything I could think of. Also tried different router (DIR-100) with same result.

In the end I said screw it and connected directly to the network (for some reason we have ethernet cable coming from the wall, no modem at apartment) after some struggle I finally got it to work on each computer individually (Intel LAN @ P8P67 Deluxe, Atheros LAN @ P5K/EPU) so I went back to trying to fix the router.

After hours of pain I finally gave up, on top of that I can't connect through my Intel port anymore - gives same DNS errors as router if it manages to acknowledge connection, otherwise ethernet cable unplugged errors.
Realtek and Atheros ports seems to somewhat work - somewhat because I have to restart local connection every time I start up computer, otherwise it says ethernet cable unplugged.


First computer is my sig rig, P8P67 Deluxe with Intel (which is what I was using at that time) and Realtek LAN, second is my girlfriends P5K with Atheros LAN, we also have two phones that can't connect to Wi-Fi either.


TL;DR: Forgot to disconnect from network during thunderstorm, can't connect through router ever since. Connecting directly is very problematic - DNS and network cable unplugged errors.
LAN ports seem to work fine, I can access router settings from each one of them immediately.

What else can I do, is the problem on my side (LAN ports dead?) or it's my ISP?
Calling ISP is rather pointless, according to them they can only re-scan for new MAC addresses or send over somebody to check what's going on.
Edited by Thewaster - 5/31/11 at 8:39am
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post #2 of 28
Try/test your Ethernet cabling.

Call your ISP to send someone over.

You've done just about everything you can do.
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post #3 of 28
Thread Starter 
Thanks for the input!

How do I go about testing Ethernet cabling? I've tried 3 different cables from all possible LAN ports cominations on both router and the motherboard.

Could it be that my motherboards LAN ports got damaged by the thunderstorm? It takes like 1-2 min for them to acknowledge present internet cable, but plugging in router(s) is absolutely issue free, they are detected within second.
For reference; both computers were connected to the router which was connected to the network at that time.
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post #4 of 28
Did your house get struck by lightning? If it did chances are it could be the NIC, MoBo, or Router that is dead.
If you are in a situation that you may get struck by lightning just disconnect the WAN cable and unplug the power cables and you should be good to go. Now back to your problem. Can you communicate from one computer to the other via the router? what about directly or via a switch or hub? Note if you did take a lightning hit it could be the router is fried.
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post #5 of 28
Thread Starter 
No, the house did not get struck by a lightning although they were close (within 5km or so).
I simply forgot to disconnect the WAN cable this one time, but as I said we didn't get hit and the internet is working fine if connected directly.

I don't have any switches or hubs right now, but I can see the other computer through the router.

My biggest concern is damaged hardware rather than the connection itself, we're moving out in a month anyway so I could juggle the cable until then.
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post #6 of 28
I would recommend doing a hard reset of your modem. Take your router back to factory defaults and start from scratch. The problem is 1 of those 2 devices, especially when you can get each computer individually to work.

If after taking the router back to factory defaults and it still continues to fail you will probably need to get your ISP involved.
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post #7 of 28
Thread Starter 
Resetting the modem to might be a problem seeing as I don't have access to it. I did take the router to factory settings couple of times already with no avail.

Right now I can't connect through my Intel interface anymore, DNS errors just like with router even though using this port to connect with other computer works flawlessly.
Is there any chance my motherboard NIC's are damaged, or then it wouldn't work at all and the issue is on my ISPs side?
Edited by Thewaster - 5/31/11 at 1:41pm
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post #8 of 28
Please do a Ipconfig /all from the cmd prompt and post it here
Just XXX your mac addy
post #9 of 28
Quote:
Originally Posted by Spooony View Post
Please do a Ipconfig /all from the cmd prompt and post it here
Just XXX your mac addy
this.
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post #10 of 28
Thread Starter 
From router on Intel NIC
Code:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : 
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Realtek LAN:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Intel LAN:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7ddf:bc7d:18ac:f0a7%16(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, 01 June, 2011 00:05:40
   Lease Expires . . . . . . . . . . : Wednesday, 08 June, 2011 00:05:39
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234122500
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-41-26-58-F4-6D-04-97-F2-2D

   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:470:2451:3f57:ff9a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::470:2451:3f57:ff9a%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{5DEE1269-C54D-4560-9961-4B79AA3DE63D}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{26E5E211-1403-4B37-A5DA-BCD0CBDF3DC7}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes


From router to Realtek NIC
Code:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : 
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Realtek LAN:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8903:c4e4:85f2:d7b3%17(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, 31 May, 2011 23:58:55
   Lease Expires . . . . . . . . . . : Tuesday, 07 June, 2011 23:58:55
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 385117444
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-41-26-58-F4-6D-04-97-F2-2D

   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Intel LAN:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Rest same.


Straight to Realtek NIC, working properly.
Code:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : 
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Realtek LAN:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8903:c4e4:85f2:d7b3%17(Preferred)
   IPv4 Address. . . . . . . . . . . : XXXXXXX(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : XXXXXXX
   DHCPv6 IAID . . . . . . . . . . . : 385117444
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-41-26-58-F4-6D-04-97-F2-2D

   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Intel LAN:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:835:1663:b2b9:e198(Preferred)
   Link-local IPv6 Address . . . . . : fe80::835:1663:b2b9:e198%11(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{5DEE1269-C54D-4560-9961-4B79AA3DE63D}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:4d46:1e67::4d46:1e67(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{26E5E211-1403-4B37-A5DA-BCD0CBDF3DC7}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes


Should I cut out IPv6 as well? My ISP doesn't support it as far as I know.


Additionally, while I connected the router to Intel port, I managed to load two websites halfway-through. It's like there IS connection but something is blocking/throttling it.
Edited by Thewaster - 5/31/11 at 2:23pm
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[Intel] i5 2500k [4500MHz @ 1.312V] [ASUS] P8P67 Deluxe B3 [ASUS] GTX 570 DirectCU II [900/2000 @ 1.05V] [Corsair] 2x 4GB Vengeance [1600MHz CL9 @ 1.5V] 
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Internet Browser
(15 items)
 
775 forever!
(14 items)
 
Franktechstein
(7 items)
 
CPUMotherboardGraphicsRAM
[Intel] i5 2500k [4500MHz @ 1.312V] [ASUS] P8P67 Deluxe B3 [ASUS] GTX 570 DirectCU II [900/2000 @ 1.05V] [Corsair] 2x 4GB Vengeance [1600MHz CL9 @ 1.5V] 
Hard DriveHard DriveCoolingOS
[Samsung] 3x F3 500GB in Raid0 [Samsung] F4 2TB [Thermalright] Venomous X Windows 7 
MonitorPowerCase
[HP] ZR24w [Corsair] AX 750 [Corsair] 500R 
CPUMotherboardGraphicsRAM
[Intel] Q9300 @ 3375MHz [ASUS] P6QD Turbo [ASUS] HD 4850 @ 700/1100 [Kingston] 2x2GB HyperX 800MHz CL4 
Hard DriveHard DriveOSPower
[Samsung] F3 1TB [Samsung] F3 2TB Windows 7 x64 [OCZ] ModXStream 650W 
Case
[CM] 690 II Advanced 
CPUMotherboardGraphicsRAM
[AMD] Athlon 64 3000+ [Gigabyte] K8N51GMF-9 [Sapphire] X800GTO2 @ x850XT PE [A-Data] 4x 512MB DDR [@400MHz] 
CoolingMonitorPower
[Thermaltake] POLO 735 Extreme [ASUS] VB191 [no-name] 
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