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Newegg $20 off of $100 on almost everything - Page 4

post #31 of 51
Here you go, it's kind of hard to find. http://www.newegg.com/HelpInfo/OverV...x#ContactUsTab
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post #32 of 51
Quote:
Originally Posted by Booty Warrior View Post
Wow, they killed it that fast?

The girl I chatted with credited me even though my order had already shipped. I guess I got lucky.
Haha and the rep I talked to basically said it expired and they can't fulfill all the orders. I said that's a shame and left chat.
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post #33 of 51
Quote:
Originally Posted by dlee7283 View Post
what is the link to Newegg's live chat, I cant find it anywhere
http://www.newegg.com/HelpInfo/OverV...x#ContactUsTab

Bah ninja'd.
>.<
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>.<
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post #34 of 51
I just got my order credited after I already ordered the shell shocker 30 minutes ago.

Thanks whoever posted this!
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post #35 of 51
just did a live chat and they said that the funds for that promo have run out

Quote:
I do apologize. Please kindly note all promotions are valid while funds last. Unfortunately, the promo code is no longer available, as the funds has just ran out. We are sorry for any inconvenience.
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post #36 of 51
this might help some people

17:22:30 : You are number (2) in queue.

17:22:50 : A Customer Service Representative will be with you as soon as one becomes available.

17:23:20 : Thank you for your patience.

17:25:30 : We sincerely apologize for the long wait times today.

17:27:20 : Thank you for your patience.

17:28:45 : You are next in queue...

17:29:00 : Sonia has joined this session!

17:29:00 : Connected with Sonia. Your reference number for this chat session is 2414641.

17:29:00 : Hello my name is Sonia. How may I help you today?

17:29:33 : Chris Lee: how are you today Sonia. I just had a slight issue

17:30:11 : Chris Lee: I received a promo code "20FORFB" through my facebook today on you all site. However it doesn't appear to be working when I check out. I believe it is 20 dollars off an order of 100 dollars.

17:31:15 : Sonia: I would be glad to assist you with this. May I have your order number? I am not able to see it under the pre-chat session area.

17:32:31 : Chris Lee: the problem is that it wouldn't accept the code 20FORFB when I tried to checkout so I did not process it because it was not working

17:33:17 : Chris Lee: Would it be possible to get a 20 dollar credit onto my account on my next order on account of being a valuable customer to Newegg who has spent thousands of dollar at the site over the years?

17:34:25 : Sonia: Thank you for holding. After checking, I noticed that this promo code has been force closed since the funds are used up. However, we are willing to offer you a $20 discount off your order over $100 with us. Can you please provide me with your login email address/

17:34:51 : Chris Lee: sure, my email address is .........

17:36:35 : Sonia: Thanks. I have left a note about this under your account in our internal system. To take advantage of this offer, whenever you place a new order, simply email me with your new order number after the new order is shipped and invoiced. I will issue the credit as promised for you. My email address is Sonia.Z.Zhan@newegg.com.
Edited by dlee7283 - 5/31/11 at 3:38pm
Um Stock....
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Um Stock....
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post #37 of 51
When stuff like this happens I usually park an order at the final page before accepting it.
Once I saw all the replies saying it was dead I clicked submit, I got lucky of course...

Quote:
Status: Charged - Your credit/debit card or other payment has been successfully charged. Please note that you may no longer make changes to your order.

No Memo in SO#--------
My 2x 2TB greens for $140.

Thanks again OP!
>.<
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>.<
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post #38 of 51
They just gave me $20 gift certificate to be used in next 90 days for an order i placed last night...lol...that rocks....thanks OP
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post #39 of 51
Talked to a rep and got 20 taken off my order. Had to order and then it was taken off before my card was charged. Which was fine with me.
post #40 of 51
didn't work with me.. said the funds are out for that promo and there's nothing they could do.

I just wish I had an ego and raging personality.. sigh
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