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Roasted Ripjaws

post #1 of 20
Thread Starter 
Thought I should put this on the forums to advise anyone who is looking at buying G.Skill ram. Be warned, its a bit of a rant...

Three days ago I went to my local computer parts distributor and I dont really want to say who but anyone who lives in Brisbane Australia knows who im talking about. I bought three parts, a P8P67 mobo, an i5 2500k and the best part an 8gb set of G.Skill Ripjaws @1600 i believe it was. Two hours later i got home and found that the RAM was not working, i thought it may have been a compatibility issue so i tried different configurations in the DIMM slots and about the third combination i tried, one of the sticks began to SMOKE! I turned off the power pretty quickly and managed to get the RAM out with no damage to anything else. I took the RAM back to my supplier and it turns out that the burned stick counts as damaged goods rather than DOA even though it never worked and there was no human error involved in it. They seem adamant that they have to send it to their supplier for either 'repair or replacement' even though I just wanted my new set of RAM right there and then. I let them send it off to their supplier much to my anger and went home that night after buying some other RAM that i should not have had to only so my PC would work that day. I have since looked on the net and found that G.Skill do not cover this in their warranty as it is damaged goods. It turns out G.Skill have screwed people out of their money even though it was no fault of their own. Now the place that I bought it from are going to try to screw me out of my money because of it, but thankfully they have a legal obligation to give me my money back due to retailer laws. But if this were to happen to someone outside of the retailers warranty period, they cant do anything about it.... I will never buy G.Skill again after this and I hope this was at least a heads up to some.

Misso.
post #2 of 20
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The Dark Knight
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Rebirth
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CPUMotherboardGraphicsRAM
i5 2500K. 4.5Ghz (Summer Clocks) ASUS P8P67 Pro ( Rev 3.0 ) MSI 6970 Lightning (downclocked) CFX with MSI 6... 8GB G.Skill Sniper 1600Mhz 
Hard DriveOptical DriveOSMonitor
1 TB Spinpoint F3 +2TB F4(backups) Random LG drive Win7 SP1 64bit ASUS VH236H @1080p 
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Saitek Gaming keyboard ... >_> Corsair TX750 Rosewill Gear x3 
CPUMotherboardGraphicsRAM
C2D P8600 @ 2.4Ghz (undervolted) Crappy dell Studio XPS one 4670M (1GB) I don't remember... 
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Crucial M4 4x Blu-ray ROM Win7 SP1 64bit 15.6" WLED @ 1080p 
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post #3 of 20
you wont find many g.skill haters around here.
Ive had nothing but good experiences with them. Weather it be an RMA, or overclocking my 1600 mhz ram to 2200 mhz +
post #4 of 20
Sorry to hear that, not sure what happened to your Ram kits in the first place tho? I rma'ed my kit to G.Skill and i received my brand new kit within few days.
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~|Nanpa|~
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post #5 of 20
Sounds to me like user error. First off, you should check your motherboard manual to figure out which slots to populate. On Intel the memory controller is very picky (at least on 1366 CPUs) and my board won't even POST if the RAM is in the wrong slots. Secondly, I don't see why memory would do this without you doing something wrong. The RAM could've been improperly seated, there could have been a grounding issue, motherboard fault, or even power supply.
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Beast
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Dell XPS Faptop
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Alura :)
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Hard DriveOptical DriveCoolingOS
2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
MonitorKeyboardPowerCase
Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
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OCZ Summit 60GB SSD Slot Load DVD-RW Windows 7 Ultimate x64 13.3 inch 1280x800 
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i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
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Mushkin Enhanced Chronos 240GB and WD Black 1TB Asus DRW-24B1ST Cooler Master Hyper 212 EVO Windows 7 Ultimate x64 
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post #6 of 20
Lifetime Warranty. <3
Closet Computer.
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Closet Computer.
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i5-2500k. MSI P67A-G43. Asus DirectCU Radeon HD 6870. G.skill RipjawX (2x2) 1333Mhz. 
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WD Blue 500GB. Windows 7 Home Premium. hp f2304 @ 1980x1200. Old DELL @ 1280x1024 Corsair HX850. 
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post #7 of 20
I'm still stuck at the smoke coming from the RAM part - can someone smarter than I explain how that could happen?
    
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post #8 of 20
Yeah, sorry for the stuff that happened. That sucks :/ but G. Skill is one of my favorite companies, and it'd take a lot of evidence to convince me differently about the company.
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post #9 of 20
Thread Starter 
Quote:
Originally Posted by Dopamin3 View Post
Sounds to me like user error. First off, you should check your motherboard manual to figure out which slots to populate. On Intel the memory controller is very picky (at least on 1366 CPUs) and my board won't even POST if the RAM is in the wrong slots. Secondly, I don't see why memory would do this without you doing something wrong. The RAM could've been improperly seated, there could have been a grounding issue, motherboard fault, or even power supply.
Was seated fine and in the right slots. I came home and put my new corsair vengeance in exactly the same way and didnt have an issue... everything runs perfectly now
post #10 of 20
Was it MSY? Also please don't make a huge wall of txt. I didn't finish reading the whole thing.
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Frank
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Dominatrix
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Samsung 256gb 850 Pro 2Tb WB Black Corsair H100i GTX Win 10 x64 
MonitorKeyboardPowerCase
AOC U3477PQU Leopold Cherry Browns  EVGA 850W SuperNOVA G2 Fractal Design Define R5 
Audio
Asus Xonar D2X  
CPUMotherboardGraphicsRAM
i3 4370 Maximus VII Impact Asus 960 Strix 4gb Vengeance Pro 2400 2x8Gb 
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