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Opinions about bad card?

post #1 of 9
Thread Starter 
So to keep it simple, I had to RMA my Good reference 5870 back in November. And after 3 months of waiting I finally got a brand new card back from HIS(With whom I will NEVER buy from again). Once I installed the card, I noticed that randomly, these weird colored squares would pop up in game and flicker everywhere then go away. Occasionally coming back up again. This also happens on the desktop. I figured maybe a driver issue, so after driver sweeper and ccleaner both showed no results, I did a full format and reinstall. First few days seemed fine, but after that I started noticing these squares popping up again on the desktop. Today I was playing L4d2, and these artifacts were poping in game a lot, and my game even froze up(with repeating in game sound loop) for a good minute then finally came back on. And it did a few more freeze sessions like that as well as artifacts showing up everywhere. Im on the desktop and its fine for now. However I know something is wrong of course. GPU is not overclocked and temps are around the 50C area.

So, as much as I doubt this, a bad cpu overclock would not produce artifacts such as these would it? Iv been running this cpu overclock for over a year now. What do you guys think is the problem? Bad card? If it is a bad card is there a way I can fix it? Because there is no way in Davy Jones's locker I am going to RMA this crap again and wait another 3 months. Suggestions? Info?
post #2 of 9
I never heard of a bad CPU OC causing artifacts but you should try running at stock just to be sure, and try to put the card in another PCI-e slot to see if that makes any difference.
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post #3 of 9
Have you tried resetting your CMOS to eliminate all possibilities that it could be overclock related? That would be my first step, use it for a couple days, it if doesn't pop up again, try overclocking again and seeing what happens.
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post #4 of 9
That sounds like you gave them a bad card and they gave you one right back. Very poor performance on HIS's part....

A CPU overloaded should lock up a system, not really cause occasional crashes. If it were just occasional hangs I'd say try running at stock and try a round of memtest, but artifacts can only be created by videocard errors as far as I've ever heard (or corrupted textures, but you'd notice if it were one texture corrupted). I would contact HIS, tell them *** since you just got another card with a 3 month turn-around time (unbelievable and embarrassing on their part), and hopefully you can get it resolved....
post #5 of 9
Thread Starter 
Quote:
Originally Posted by appleg33k85;13725692 
Have you tried resetting your CMOS to eliminate all possibilities that it could be overclock related? That would be my first step, use it for a couple days, it if doesn't pop up again, try overclocking again and seeing what happens.

But would a cpu overclock really cause artifacts in games? The freezing I could maybe understand, but the artifacts everywhere....
Quote:
Originally Posted by Dr.GumbyM.D.;13725737 
That sounds like you gave them a bad card and they gave you one right back. Very poor performance on HIS's part....

A CPU overloaded should lock up a system, not really cause occasional crashes. If it were just occasional hangs I'd say try running at stock and try a round of memtest, but artifacts can only be created by videocard errors as far as I've ever heard (or corrupted textures, but you'd notice if it were one texture corrupted). I would contact HIS, tell them *** since you just got another card with a 3 month turn-around time (unbelievable and embarrassing on their part), and hopefully you can get it resolved....

It has been a few months since I got this card. Been taking most of this time trying to figure out what was wrong, and just plain not wanting to deal with another 3 month wait time for another crap card. IDK if they would really do anything for me since I already contacted them about any BIOS fixes for this issue and they said they couldn't give me a bios update.


Do you think HIS would even consider fixing this since its been a few months?
Edited by Timlander - 6/2/11 at 9:44am
post #6 of 9
Not sure why HIS took so long to RMA your card tho. They sent me a brand new in box 6950 replacement within a week of my RMA. I would think it's your OC.
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post #7 of 9
rma\tech support department no help wouldn't even give me the vga bios when i requested it, they say they don't got it. mad.gif at first i thought it was related to the vga bios having problem with hardware acceleration with adobe(green screen on youtube etc). Which ever it was they still refused give me any sort of vga bios as i couldn't rma my card at that time either. It even on their website advertised that they would support this issue with a new updated vga bios as long as you email them about it.

source
Quote:
HIS has received valuable suggestions from the general public about the HIS 5850 Turbo / 5870 Turbo / 5870 Turbo X iCooler V graphics cards.

Taken immediate action, HIS has upgraded the graphics card BIOS and therefore gamers would enjoy a even better HD experience with our graphics cards. On the other hand, for those gamers who have been supporting HIS and purchased the graphics card with specific serial number, and would like to upgrade their BIOS:

don't think ill be enjoying that better hd experience any time soon.
Edited by ITaoI - 6/2/11 at 9:50am
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post #8 of 9
Thread Starter 
Cant even run Kombustor now...???
post #9 of 9
Thread Starter 
Ok thanks to Tao I got kombustor working. I ran a burn test and no artifacts showed. I just did the benchmark. Is this a typical score? Im about to open prime and give that a whirl just to check again as its been well over a year since I did this overclock.


EDIT: Just ram prime blend to see if the cpu was at least mostly stable. No errors. Doing a max intel burn test now.

EDIT: And Intel burn test finished fine. So now its down to GPU or MAYBE the PCIe slot somehow?
Edited by Timlander - 6/2/11 at 11:43am
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