Overclock.net › Forums › Intel › Intel Motherboards › Really need your help mates! Bizaare issue with my Asus Sabretooth X58 Mobo.
New Posts  All Forums:Forum Nav:

Really need your help mates! Bizaare issue with my Asus Sabretooth X58 Mobo.

post #1 of 19
Thread Starter 
Ok, so I recently picked up another 3 sticks of RAM to accompany my current 3 sticks, totaling 12 GB of memory (1600s). All 6 DIMMS are the exact same model of G.Skill RipJaws, and all 6 have been tested to work.

Now, in the process of installing these, I have come across two problems. The first is that, even though I had 12 Gigs in, Windows and the BIOS were only reading 8. I didn't know this at the time, but this is apparently a problem with the board itself, in that some Sabretooths just don't read RAM properly and will only use 4 GB of 6 installed GB or 8 GB of 12 installed, but only sometimes. If this was the case with my original 3 DIMMS, I never noticed it before. As of now, only the original three cards are slotted, but Windows is only reporting 4 Gigs. That said, I know I've gotten 6 gigs to respond from this machine before while doing memory intensive tasks and watching the task manager.

That's problem 1. Trying to fix that. Here's problem 2, and it's much more critical right now:

One of the first things I did in response to the above memory issue was a BIOS update. Version 0402 was present, and I flashed up to 1006. I cleared defaults, then set it back to ACHI mode. Now, my computer has a problem booting. Whenever I turn it on, it proceeds as follows:

1. Power up for 1-2 seconds. Chassis lights report no HDD activity.
2. Computer powers itself down for 3-4 seconds.
3. Repeat 1 through 2 again precisely once.
4. Power up again, proceed as normal. Neither letting it boot to the HDD and Windows nor entering and then exiting EZ Flash 2 produces any anomalies, but entering the BIOS and then exiting it will send be back to step 1.

Furthermore, my computer can no longer recover from sleep mode. When it goes to do so, it will behave like steps 1 through 3 above, but upon reaching step 4 I will get no indication of HDD activity from the chassis lights. Cold reboot, steps 1 through 3, and then on step 4 present me with an option to either system resume or proceed as normal (both work fine).

Attempts to fix the BIOS issue so far include:

-Switching back to IDE mode and DLing the appropriate controllers (I hope I can go back to ACHI mode once this is resolved, or I will be PISSED). No improvement.
-Load System Defaults via BIOS. No improvement.
-Reset BIOS via CMOS. Upon bootup, does not perform steps 1 through 3, but returns to issue upon BIOS recovery. Have not yet tried doing this without a BIOS recovery.
-Flash back to 0402. Cannot, as EZ Flash 2 will not let me due to it detecting the ROM as an older copy (stupidly; someone would flash back for precisely this purpose of troubleshooting. Why is this restricted? A warning screen is sufficient lads).

Everything is fine and stable on the OS level, once the computer is up and running. Save for the inexplicable missing volatile memory.

Anyone able to help me with either issue? Every mention of this issue with the RAM and this board point to it being a design defect, and an RMA being the remedy. Not an easy option for someone as far off from the mainland as myself.
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
post #2 of 19
Did you increase the VTT voltage when putting in the extra memory? Filling all the dimm slots will work the IMC harder & it would likely need a voltage bump, missing memory is a symptom of too low VTT voltage.
    
CPUMotherboardGraphicsRAM
i7 990x/3930k/3770k/4770k GB x58a-OC/Asus RIVE/x79 gd65/z77 mpower/z77 MV... gtx480s/gtx580s/7970s/680s/Titan Hyper/PSC/BBSE/Hynix/Samsung 
Hard DriveOptical DriveCoolingOS
HDDs/SSDs DVD Air/water/phase/copper pot Windowz 
MonitorKeyboardPowerCase
samsung 2320 Razer Lycosa ax1200 carboard box 
Mouse
Trackball 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i7 990x/3930k/3770k/4770k GB x58a-OC/Asus RIVE/x79 gd65/z77 mpower/z77 MV... gtx480s/gtx580s/7970s/680s/Titan Hyper/PSC/BBSE/Hynix/Samsung 
Hard DriveOptical DriveCoolingOS
HDDs/SSDs DVD Air/water/phase/copper pot Windowz 
MonitorKeyboardPowerCase
samsung 2320 Razer Lycosa ax1200 carboard box 
Mouse
Trackball 
  hide details  
Reply
post #3 of 19
Thread Starter 
I haven't touched the voltage. Didn't think I'd need to, especially with the problem persisting even on three chips. Some reading up has told me that reseating the CPU may be a fix, something I'd rather not do if avoidable because, well, it's a pain in the ass.

Worth noting that pressing the MemOK button while booted to Windows produced an immediate splash of a successful tweak (meaning it didn't tweak at all) and booting from windows here with recovered BIOS settings produced no anomalies. Upon shutting down, however, it returned to the same old steps 1 through from earlier.

I need to shelve the memory issue for now. The system boot issue needs to be fixed first.
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
post #4 of 19
you should follow his advice and increase the qpi/dram voltage.
X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
  hide details  
Reply
X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
  hide details  
Reply
post #5 of 19
Thread Starter 
I've already increased it by 0.1v, with no result. As I said, I'm not keen on tuning the BIOS settings any more extensively than that yet until I have the boot issue resolved, as this is an independent problem from the undetected RAM and interfering with my ability to do any BIOS tweaks or the latter problem. Plus it simply adds in plenty of other variables that I have to factor in when attempting to isolate the cause of my system bootup/sleep recovery issue.
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
post #6 of 19
Try disconnecting External Drive, Flash Drive or any other device with memory from USB ports. STX58 BIOS sometimes detects them and decides to rearrange boot sequence and tries to boot from them.

As to the RAM issue, is the MemOK lamp lit? If so, there is a button you can press that ASUS claims will detect installed RAM and set compatible settings in BIOS.
post #7 of 19
Thread Starter 
Quote:
Originally Posted by Albatross1991 View Post
Try disconnecting External Drive, Flash Drive or any other device with memory from USB ports. STX58 BIOS sometimes detects them and decides to rearrange boot sequence and tries to boot from them.
Keep in mind that there is nothing wrong with he computer after the initial series of power ups/power cuts. It will boot up to windows and the correct drive as if nothing happened, unless I enter BIOS and then exit. It can't be a boot order thing either, because the anomaly appears before your boot order can be chosen. It happens even before the mobo's splash screen.

Flashing the same 1006 ROM of the BIOS over the current one has not produced a remedy either. Just to add to the list.

Quote:
As to the RAM issue, is the MemOK lamp lit? If so, there is a button you can press that ASUS claims will detect installed RAM and set compatible settings in BIOS.
No, if the light wasn't on, the computer wouldn't boot. Even so, I tried the MemOK button with Windows up to see if it would produce a solution. It did not.
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
post #8 of 19
"It can't be a boot order thing either, because the anomaly appears before your boot order can be chosen."

I do not know how you can possibly determine what exactly is happening during the first moments of your POST. The BIOS can probably handshake with and health check all attached components in miliseconds.

But that is a moot point. Your power up and other issues appeared after you updated BIOS. So it is logical to infer the BIOS update is corrupt.

"Flashing the same 1006 ROM of the BIOS over the current one has not produced a remedy either. Just to add to the list."

I know that you are inconveniently located at present. Me too. My shipping costs of an RMA exceed the value of the component in most cases. Maybe you should visit the ASUS STX58 motherboard forum (I did.) and tech support for a solution or negotiate an RMA that is satisfactory.
post #9 of 19
Thread Starter 
Quote:
Originally Posted by Albatross1991 View Post
"It can't be a boot order thing either, because the anomaly appears before your boot order can be chosen."

I do not know how you can possibly determine what exactly is happening during the first moments of your POST. The BIOS can probably handshake with and health check all attached components in miliseconds.
Just by stripping the variables, which is why I'm hesitant to add more variables by juggling both issues at once. For a while I was suspecting that there might have been some kind if disagreement between one of the new changes the BIOS update brought and my currently installed OS configuration (requiring a reinstall) . I am planning to test this for certain later, actually, by sticking an HDD with nothing on it to see if the anomaly continues.

Quote:
But that is a moot point. Your power up and other issues appeared after you updated BIOS. So it is logical to infer the BIOS update is corrupt.

"Flashing the same 1006 ROM of the BIOS over the current one has not produced a remedy either. Just to add to the list."

I know that you are inconveniently located at present. Me too. My shipping costs of an RMA exceed the value of the component in most cases. Maybe you should visit the ASUS STX58 motherboard forum (I did.) and tech support for a solution or negotiate an RMA that is satisfactory.
Thanks. I'm looking for more places to feel this issue out to, see if someone out there has had this. I'll drop a topic there when I get home. I'm also going to call ASUS tech support this evening and see what I get, but I don't have my fingers crossed on that one for obvious reasons.

As for shipping, the RMA costs and time/business delays arent just the problem for me. Canada Post just went on strike
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
post #10 of 19
Thread Starter 
Update:

1. Downloaded a different ROM of BIOS 1006, and flashed that over the old ROM. No improvement.
2. Booted computer with no HDD or other bootable drive installed at all. No improvement. HDD and anything on it is 100% decisively not the problem.

I did notice something interesting, however. Does the X58 have any kind of mobo list sequence during bootup? When booting up, I noticed that the board's DRAM_LED light was on (the red light above the MemOK button that indicates a problem). This caught my attention, of course. However, upon the third (and successful powerup that always works, the light was still on. It remained on until passing the BIOS screen, ater which the light went out a d the VGA_LED light went on. It then cut out, and the BOOT_DEVICE_LED light went on.

Is this normal operation? At first I suspected the Ram light was shining due to an error, but after seeing the lights register in rough sequence with how their representative properties should be booting up (Ram, then the graphics card, and then the HDD). Is this so? I've never noticed what these red lights do when there is no problem before.
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 Sabertooth X58 GTX 470 6x2Gb G.Skill Ripjaws DDR3-1600 
Hard DriveOptical DriveOSMonitor
1TB Western Digital Caviar Black 7200RPM ASUS 24x Windows 7 HP 64x 2x ASUS VH242H 
KeyboardPowerCaseMouse
Logitech G15/Logitech G13 Antec 650w Cooler Master Stormscout Logitech G9x 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › Really need your help mates! Bizaare issue with my Asus Sabretooth X58 Mobo.