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Father's Custom Computer Won't Boot to Windows

post #1 of 9
Thread Starter 
I built a PC for my family 2 years back. My mother said something about clicking on a "virus scanner" while she was surfing the web. Said the computer wouldn't work. I come home and it's stuck in a loop where when it's booted up, it goes into system recovery mode and will not boot into windows. It's not a hardware issue, as the hard drive is plugged into my pc now. I'm copying the files over incase I have to format. Any ideas on how to get this thing to boot into windows? Windows 7 btw. Thanks guys!
post #2 of 9
That virus scanner is definitely one of the malware. You should run malwarebytes and one of the real anti-virus/spyware scanner to clean up.
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~|Nanpa|~
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post #3 of 9
Would be too much of a hassle probably. I'd just copy over the files they want to keep and then reformat their PC.
    
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post #4 of 9
Thread Starter 
Yeah I did the malwarebytes and such on the HDD, looks like a reformat. I just don't understand how dangerous surfing the web can be. How can some people just attract there kind of things?
post #5 of 9
If a virus is preventing you from booting into windows, you can burn a Linux live bootable cd and boot your windows computer into linux using that. Once in linux download Avast or another free antivirus/malware program of choice, then scan the windows partition of your drive, repeat as neccesary using different programs as a lot of times using different programs catch different viruses that others miss. ClamAV is another antivirus that can be used in linux. If that fails, then a full format might be your best/easiest option.
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post #6 of 9
Quote:
Originally Posted by Smykster View Post
Yeah I did the malwarebytes and such on the HDD, looks like a reformat. I just don't understand how dangerous surfing the web can be. How can some people just attract there kind of things?
I should ask my parents that. I have to format their PC once every two weeks.
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post #7 of 9
Save the files that are crucial, format the drive, and scan the saved files before placing the back on the drive. Easiest and quickest solution.
    
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post #8 of 9
Thread Starter 
Thanks everyone, gunna be a long day.
post #9 of 9
Quote:
Originally Posted by Smykster View Post
Thanks everyone, gunna be a long day.
What else do you have to do on a Saturday in the Summer.... oh.... sorry mate.
    
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