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Official EK statement - Nickel Plating Issues - Page 4

post #31 of 691
Man I am glad i did not get ek block for my 590s. Koolance all the way heatkiller for my cpu. Will not buy a ek product period. Should I start a club?
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post #32 of 691
It would be interesting to repeat the same tests using other manufacturers blocks to confirm repeatability. The report doesn't mention that any further examination of the blocks was undertaken e.g. presence of contaminants not explained by the materials used.
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post #33 of 691
Quote:
Originally Posted by H4rd5tyl3 View Post
Is this with EVERY nickel plated block? Or was there like a bad batch or something and only a certain amount are affected? Still don't agree with what EK is doing though. I literally put my blocks up for sale a few days ago too LOL F me.
This is from new batch. Old nickle blocks seems to be fine.
Mostly the new series GPUs (6xxx, 5xx) and new CPU blocks.
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post #34 of 691
Hahaha, amazing. What a load of rubbish. It's the users fault, of course!

Until you (EK) can assure me that I wont be shipped a block with completely second rate, shoddy, half-arsed plating as seen here you will not see a single cent from me period.

I was really hoping to see some admittance of bad plating. I doubt these fluids would harm blocks if there was no exposed copper. The images in that link are quite literally scary.
post #35 of 691
Thread Starter 
Hi,

There is no refund possible.
The blocks that there is no copper version we are about to release it, and we can do it per customers request.

We have no idea, why other brands don't have problems. I can say that we are investigating it.

I forgot to enable statement on our webpage, thanks for reminding me.

In all my history there wasnt a single product that went out fomr EK that looked like this.

Blue Destroyer: of course we can. We will refuse the RMA like we could with all these cases and the reason is already explained.

_AKIMbO_: All EK products are nickel plated the same.

coolhandluke41: I am not dictating. We are suggesting. We could also sell our own coolant and make warranty on our products only with it's use, but we dont play like this. You can use whatwver yu want, but if you get a corrosion of nickel plating block we will not replace the product under RMA per our announcement.

Quote:
Originally Posted by tsm106 View Post
What the hell, they will only replace blocks until 7/31?

What the FIVE do you do if your block hasn't started to deteriorate then, and after 7/31? Are you up the creek then, what the five Ek?

Then there's the shipping costs, what the hell. It's going to cost us a lot of cash due to their poor products???
Use coolant with nickel plating additive and the corrosion will stop and will not extend. Simple as that.

So far from my side.
Edited by Eddy_EK - 6/6/11 at 12:37pm
post #36 of 691
^Are we getting hardcore trolled?
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post #37 of 691
Quote:
Originally Posted by Eddy_EK View Post
Hi,
_AKIMbO_: All EK products are nickel plated the same.
wow, glad to hear ALL your nickel plated products will suffer the same fate
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post #38 of 691
Quote:
We will refuse the RMA like we could with all these cases
what? maybe you should already say that you will not replace anything.

you are looking at the wrong thing, when you are searching the cause of those problems. coolants are not it. why every other brand do not have any problems with nickle palted blocks with all those coolants?? change your platter.
post #39 of 691
^^Yea, don't mess around with a rma refusal with the amount of outlay of money involved on the customers end!!

What type of coolant or product is Ek recommending to use instead of distilled water??
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post #40 of 691
Quote:
Originally Posted by tsm106 View Post
What type of coolant or product is Ek recommending to use instead of distilled water??
Nice avatar LOL.
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