Originally Posted by phaseshift View Post
Actually I have been underwater, I sold my rig to reap3r. So yes I know how it feels to be in YOUR shoes. The company is taking steps to resolve this issue although it's not under the terms you guys would like, they are still trying to correct this problem.
Sorry I just don't think it's a big deal to send your blocks in, pay for shipping and wait a bit to get your blocks back. Maybe it's just me, maybe I have thicker skin and more stuff to worry about, years in the Marine Corps will do that to you.
Yes it's an inconvenience, crap happens get over it.
Okay, you can disassemble your whole computer to get the gpu blocks out.. and then have at least $1000 worth of equipment sitting there unable to be used because of a mistake that is not your own. A mistake EK is unwilling to admit and fix properly. Not to mention, still trying to sell the nickel blocks as if nothing is wrong, instead of stop selling them till they figure out a solution.
Its a huge inconvenience to have to do this, plus these blocks arent light. Theyre a block of copper. So to ship it overseas is even more costly.
Not to be mean spirited, but walk a mile in someone elses shoes first.
I was without a computer for 3-4months while I built my current rig. It wasnt half as bad, since i was working toward getting it to run. With this, you dont know how long itll take till you get a replacement block.