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Antec Kühler H2O 920 - USB Connection Issue, any help is appreciated. - Page 5

post #41 of 164
I have exactly the same problem you have and have spoken to Antec customer support and gone through all the steps you have come through. I believe this is just a driver compatibility issue with some versions of Windows 7. I hope Antec/Microsoft fixes this.. until then, I don't see a point in selling my 920...although the fans do make my PC sound like a vacuum cleaner.

If you guys figure anything out please post in this thread because I am also looking for a solution!
post #42 of 164
I had problems at the begining but I just changed out the USB connector to another slot on my mobo and it works like a charm. I think its mostly driver issues. I am runing Windows 7 HP 64-bit.
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Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
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750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
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LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
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post #43 of 164
i also have the unknown device issue. tried to install it through device manager but its saying that its not compatible. im using ASUS Z68 mobo
post #44 of 164
Try to download it from antec see if it works.
My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
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LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
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Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
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Sennheiser HD 598 NZXT Hue+ 
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My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
MouseMouse PadAudioAudio
Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
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Sennheiser HD 598 NZXT Hue+ 
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post #45 of 164
still no luck do i need .net 3.5? or .net 4 is fine too
post #46 of 164
try pluggin it in another USB pin on your mobo, first time didnt work, then used another pin and it worked. Make sure the black wire is on he right like the picture in the manual shows
My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
MouseMouse PadAudioAudio
Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
AudioOther
Sennheiser HD 598 NZXT Hue+ 
  hide details  
Reply
My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
MouseMouse PadAudioAudio
Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
AudioOther
Sennheiser HD 598 NZXT Hue+ 
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post #47 of 164
still doesn't work man i hope they will actually do sth about this
post #48 of 164
I'm also having the same problem, and it's ****ing me off.

Maximus Extreme Z, 2600k, win7 64bit

I tried everything, every usb port, Installing before hardware and after, spent 2 days trying everything.

Bought something that doesn't even work, what a load of bull:sozo:
post #49 of 164
Hello All,
I found this thread as I was having the same problem. I found a solution that worked for me...hopefully it will work for you too. Go into Device Manager, open the Antec CC heading. If your drivers installed, there should be a device labelled Antec CC. I right clicked the device and clicked disable. Went back into program and it once again gave me the standard fail not connect notice. Went back to Device manager, right click, and click enable. This time Antec ChillControl worked!

I hope this works for you!
post #50 of 164
I didn't know this CPU cooler plugs into a USB header redface.gif
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F-U-B-A-R
(29 items)
 
HTPC
(17 items)
 
 
CPUMotherboardGraphicsGraphics
Intel 3930k Asus Sabertooth X79 Sapphire R9 290 Sapphire R9 290 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 8GB 1600mhz (9-9-9-24) 1.4v Samsung 830 128gb Samsung 850 EVO 500gb WD Green 2TB 
CoolingCoolingCoolingCooling
Koolance CPU-380I BitsPower Fittings PrimoChill Advanced LRT Koolance R9 290 Waterblock 
CoolingCoolingCoolingCooling
Koolance R9 290 Waterblock XSPC Dual 5.25'' Bay Laing D5 Lamptron FC5-V2 AlphaCool NexXxos ST30 240mm 
CoolingCoolingCoolingCooling
AlphaCool NexXxos ST30 120mm AlphaCool NexXxos XT45 180mm x3 NoiseBlocker E-Loop B12-3 Silverstone Air Penetrator AP181 
CoolingOSMonitorKeyboard
Alphacool VPP655 Windows 7 Pro 64bit Dell Ultrasharp U2711 Ducky Shine 2 Red Cherry MX 
PowerCaseMouseMouse Pad
SeaSonic X-Series 1050w Corsair 650D Razer Mamba Razer Vespula 
Audio
Klipsch ProMedia 4.1's 
CPUMotherboardGraphicsRAM
Intel 3570k Asrock Z77E-ITX EVGA GTX 670 Samsung DDR3 4gb x2 
Hard DriveCoolingCoolingCooling
Crucial MSata 256gb Aqua Computer Cuplex Kryos HF Aqua Computer AquagraFX Alphacool NexXxoS ST30 240mm 
CoolingCoolingCoolingCooling
Swiftech MCP655 Gentle Typoon's AP-13 x2 Koolance Threaded Acetal Pump Base W/ Reservoir Bitspower 3/8-5/8 Matte Black Fittings 
OSMonitorKeyboardPower
Windows 7 Home 64bit LG Electronics 47LM7600 Razer Lycosa SeaSonic X-750w 
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Arctic BitFenix Prodigy 
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Overclock.net › Forums › Cooling › Water Cooling › Antec Kühler H2O 920 - USB Connection Issue, any help is appreciated.