Originally Posted by ekg84
Just to let u guys know whatever open box Asus part i ordered was a REFURB. Apparently newegg considers Open Box same as Refurb. Which is complete bs cause they have the whole section for refurbs, yet they still sell refurbs as Open Boxes. Stick to msi OB products if u can.
I am not saying this applies to anyone but here my exp.
So I am waiting for ASUS to put it in writing but I documented my conversation with them last night. They say:
1. The 90 day warranty sticker on the refurb open box is the warranty I get from Newegg.
2. My serial number has a 3 year warranty from ASUS.
I called newegg and the person I confronted said ASUS is telling them these cards are open box and not refurbished. So they are blaming ASUS.
I don't like what is going on and we should keep calling them on this. There is a section for refurbished cards if they are refurbished. Since mine works great and ASUS says I have a 3 year warranty I will keep mine.