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WD MyBook 3.0 Essential problems

post #1 of 5
Thread Starter 
Hey guys.
So I bought this external harddrive and so far I'm pretty disappointed with it.

First issue
When I connect the drive to my USB 3.0 ports on the IO of the motherboard, it doesn't show up in windows. I can find it under devices but it isn't recognized. Any solutions? It works with USB 2.0, but... that is my

Second issue If I connect my camera (by USB 2.0), the harddisc disconnects. What's up with that?! I figured that it may be a conflict with my motherboard but man I dunno. Any ideas?

Also: I have failed to find any drivers for the hard drive, but I don't know if that's needed. I found the software for it, but it didn't seem very useful.

Can y'all help me out?
Edited by ScurK - 6/7/11 at 3:19pm
Dommedagsmonstret
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Dommedagsmonstret
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post #2 of 5
Have you tried the hdd on another pc? Maybe you need the USB 3.0 ports' drivers for your mobo.
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AMD Heater
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1155 POWER
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post #3 of 5
5 seconds of Google searching found this:

http://support.wdc.com/product/download.asp?groupid=125&lang=en
  1. Download and install WD SES Driver.
  2. You might have to reconnect the HDD.
  3. Then download WD Universal Firmware Updater for Windows and make sure you have the latest firmware.
post #4 of 5
Thread Starter 
Quote:
Originally Posted by SimpleTech;13786200 
5 seconds of Google searching found this:

http://support.wdc.com/product/download.asp?groupid=125&lang=en
  1. Download and install WD SES Driver.
  2. You might have to reconnect the HDD.
  3. Then download WD Universal Firmware Updater for Windows and make sure you have the latest firmware.

I actually tried googling quite a lot of things, wonder what went wrong here... confused.gif

I have tried what you suggested but it still won't run in USB 3.0, although I installed new drivers. This is really annoying me but I'm appreciating the help.
Dommedagsmonstret
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Dommedagsmonstret
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post #5 of 5
Thread Starter 
After installing the drivers I get the message that "This device can perform faster" but nothing happens when I plug it into USB 3.0.

Also: each time I try to eject it with windows it refuses, since it is in use. However, I am not using it for anything and no matter which task I shut down, it still won't eject. I think we could get far if we figured out that problem.
Dommedagsmonstret
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i7 920 D0 @ 4000mhz 1.29V Asus Rampage III Extreme Pallit GTX 580 950/1900/2100 3 * 2GB OCZ Platinum 1532mhz 7-7-7-24 
Hard DriveOSMonitorPower
2 x 250gb Caviar Blue RAID0 Windows 7 64-bit Samsung 2233RZ Corsair TX 850 
Case
Cooler Master CM 690 II Advanced w/ custom window 
  hide details  
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Dommedagsmonstret
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 D0 @ 4000mhz 1.29V Asus Rampage III Extreme Pallit GTX 580 950/1900/2100 3 * 2GB OCZ Platinum 1532mhz 7-7-7-24 
Hard DriveOSMonitorPower
2 x 250gb Caviar Blue RAID0 Windows 7 64-bit Samsung 2233RZ Corsair TX 850 
Case
Cooler Master CM 690 II Advanced w/ custom window 
  hide details  
Reply
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