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Problem with stock mouse in my laptop

post #1 of 11
Thread Starter 
Sorry for putting this theme here but i would like to ask.What is the problem with my touchpad. I mean it stopped working for an unknown reason! Can anyone have any ideas about how to fix it or i have to return it back with guarantee
Edited by george9400 - 6/9/11 at 3:22pm
    
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CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
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Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
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post #2 of 11
Perhaps you could tell us what you see in the Device Manager. You will find the device manager by right clicking on 'Computer' in the start menu and clicking on 'Manage'. If you see a triangle with an exclamation mark in it next to your touchpad, there perhaps is a problem with your touchpad driver. It is unlikely that a driver suddenly stops functioning by itself. What was the last thing you installed on your notebook before the touchpad stopped working? At this moment it is not safe to assume it is hardware related, returning it may result in a bad experience for you (and your wallet) if it is indeed software related (which does not fall under warranty).
Edited by Sonolegolas - 6/9/11 at 3:50pm
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post #3 of 11
Thread Starter 
i followed your instructions but nothing happened
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
Mouse Pad
None 
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CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
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None 
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post #4 of 11
Could you elaborate on, 'nothing happened'? Do you mean the Device Manager did not show up or that you could not find the Device Manager using my instructions? Or perhaps something else.
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Samsung F1 Windows 10 Pro 64-Bit iiyama ProLite XB2380HS Logitech UltraX Premium Keyboard 
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Corsair TX750 Lian Li PC-V351 Logitech G5 
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Hard DriveOSMonitorKeyboard
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post #5 of 11
Thread Starter 
not any triagle seems everything perfect but no result, i also update the driver but the result is the same no response from touchpad
Edited by george9400 - 6/9/11 at 4:00pm
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
Mouse Pad
None 
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Reply
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
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None 
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post #6 of 11
Once you click on 'Manage' a new screen should pop up. In that screen you will find 'Device Manager' on the left side. Once you click on this you can see a list of hardware that is detected. If nothing happens once you click on 'Manage' then there is another problem, unrelated to your touchpad problem.
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CPUMotherboardGraphicsRAM
Intel i5 2500k Asus Maximus IV Gene-z ASUS GTX 660 TI Corsair Vengeance LP 
Hard DriveOSMonitorKeyboard
Samsung F1 Windows 10 Pro 64-Bit iiyama ProLite XB2380HS Logitech UltraX Premium Keyboard 
PowerCaseMouse
Corsair TX750 Lian Li PC-V351 Logitech G5 
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CPUMotherboardGraphicsRAM
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Hard DriveOSMonitorKeyboard
Samsung F1 Windows 10 Pro 64-Bit iiyama ProLite XB2380HS Logitech UltraX Premium Keyboard 
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post #7 of 11
Thread Starter 
i did that and i can see every hardware device in laptop but no error or anything else
Edited by george9400 - 6/9/11 at 4:07pm
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
Mouse Pad
None 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
Mouse Pad
None 
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post #8 of 11
Possibly stupid question but is the touchpad disabled? Try pressing "Fn" and some other key (whichever has the mouse picture over it, in my case with my Toshiba it's "Fn + F9" to enable/disable the touchpad).
GISX-R
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GISX-R
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post #9 of 11
and this in computer-cases because?

I have the same on my laptop using it without the battery seems to fix the problem for me
my grandfather also has the touchpad not working but there was nothing I could do to fix that (he never uses it anyways so I didn't bother opening up the laptop)
post #10 of 11
Thread Starter 
that it thank you amor fn+f7 was the key combination. thank you every one
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
Mouse Pad
None 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9400 @3.6Ghz Asus Maximus Formula Asus 6950 Unlocked 2GB @ 900/1400, 1.2v Kingston, Transcend 3GB DDR2 @ 900Mhz 
Hard DriveOptical DriveOSMonitor
Seagate 7200.8 360GB, WD10EADS 1TB Sony DVD-RW IDE Windows 7 Ultimate x64 Sony SDM-A7E 17" 1280x1024 
KeyboardPowerCaseMouse
Logitech Ultra Flat Corsair GS700 700w Coolermaster Elite 334 Nvidia Edition Microsoft Optical Basic 1.0 White 
Mouse Pad
None 
  hide details  
Reply
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