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[Newegg's FB] Best Buy Cease & Desist - Page 3

post #21 of 149
Quote:
Originally Posted by Newegg
Dear Best Buy,

What bothers you more:

a. We dressed an actor like one of your employees on our commercial.
b. Our actor's portrayal of your employees was spot on.

We'd just love to know!

Best regards,

Newegg
I hereby give Newegg full rights to use this as their actual reply.
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post #22 of 149
Quote:
Originally Posted by Murlocke View Post
Definitely not worthy of a "news spot", but interesting/funny none the less.
Oh this is very worthy, becuase 99% of ocners do all there year round shopping on newegg.
    
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post #23 of 149
It's not called Worst Buy for no reason...

Newegg reviewers aren't exactly cream of the crop either.
post #24 of 149
Quote:
Originally Posted by PoopaScoopa View Post
It's not called Worst Buy for no reason...

Newegg reviewers aren't exactly cream of the crop either.
They know enough to go digging around in there own cases. That puts them at least 5 steps ahead of BB employees.
post #25 of 149
I work at Best Buy. Associates are given "e-learnings" which are often "required" to take in order to maintain employment. The e-learnings offer training on various new lines of products. They are generally fairly in-depth (more so than the bestbuy.com website EVER is) and cover features, accessories and uses. Being an enthusiast it is easy for me to sell just about any sort of computer product to a customer and know that the product will suit them.

The issue is at Best Buy you wind up with a lot of consumer level product on the sales floor. Same parts, different box, if you know what I mean. Toshiba and Sony and Asus and Samsung can all offer their own version of an i7-2630 with 8GB DDR3, a 640GB HDD, 15.6" screen, chiclet keys, 3 USB ports, HDMI out, SD slot etc. THEY ARE ALL THE SAME AT THE HARDWARE LEVEL. The subtle differences would be knowing the individual manufacturer of the parts, or how they perform over time (usually by knowing the track record of the company or their history with customer service.) But a customer who comes in and asks the difference between the above laptop between Asus or Toshiba are going to be met with my response looking somewhat like: "The difference is which one you like better is the one you'll take home. They both have very similar features, just put in different colored cases by two different manufacturers."

At the end of the day, I know my hardware. Unfortunately some employees wind up looking at the tags and don't go much further than that and I acknowledge that. I must say though even I have to glance at tags to be sure I am giving correct information. If they want any information beyond that I direct them to a manufacturer's website or the device manager.
     
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post #26 of 149
Quote:
Originally Posted by PoopaScoopa View Post
It's not called Worst Buy for no reason...

Newegg reviewers aren't exactly cream of the crop either.
Certainly not, but you can weed out the bad reviews/biased ones quite simply.

Also, Go Newegg.
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post #27 of 149
Newegg >>>>>>>>> best buy
post #28 of 149
Next they will want to sue Microsoft because the XBOX 360 power button infringes their design LOL.

Also, this is EXACTLY what it's like at BB.
post #29 of 149
Quote:
Originally Posted by cuad View Post
"expert reviews" on newegg? Ha ha ha.
+1
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post #30 of 149
I worked at BB as well in the past...I actually ended up leaving because I found that even when we were told there was no pressure to make sales, or to advise customers we were not on commission, we had to do whatever it took to sell the product and shove that PSP down their throat..although it has some value to some, I found that management cried a lot if we didn't try and coerce people into taking it..I couldn't deal with that...I actually started feeling like a scum bag..I'll admit, at the time I knew very little about processors, motherboards, and he various technology compared to now..and when I think back to the BS I used tell customers I feel so embarrassed..I'm a good salesman so I definitely got a lot of upsells, but couldn't stay after realizing that I was screwing people over only to have them come back and point the finger at me...
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