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[Newegg's FB] Best Buy Cease & Desist - Page 4

post #31 of 149
Yea I saw that FB post and had a good chuckle over it hehe. The Newegg commercial is pure lulz too!!!
    
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post #32 of 149
This is absolutely hilarious! Newegg is just awesome.
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post #33 of 149
Quote:
Originally Posted by Murlocke View Post
Definitely not worthy of a "news spot", but interesting/funny none the less.
Most interesting piece of news I've read in a while.
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post #34 of 149
I can understand the BB reps on the floors not knowing much about laptops, but the Geek Squad... That's ANOTHER story... How is it possible that they can be so bad at their job when they're getting PAID to do it?!?!
 
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post #35 of 149
I also work at Best Buy. I work on the computer repair side of things now, but i did sell pc for a number of years.

I buy alot of stuff from newegg, even with my discount I can get from work.

Becuase im a geek, and 100% of all you guys are geeks as well.

Thats why neweggs slogan is "geek".

Unfortunatley Except some of you who have computer illiterate family members you have had to help or a number of us who work retail (see intel retail edge thread)

You HAVE no idea, the people who shop here. Period. These are people who call linksys ....linksees'. 80% of american consumers know nothing about technology, unlike the people here.

Couple it with the fact that there are very low margins on products compared to years past and how online buinesses, have very low operating costs. BB has to pay it rent, pay its employees, pay its operating costs, and make a bit of money somehow .

Now back to the Service plans,credit cards. What retailer doesnt do this? Yes its makes money for the company. Part of the reason its so pushy is due to very pushy managment trying to make sales bonues.

Have you been screamed at when a customers' $299 toshiba special breaks, after the 1 yr warranty and they declined the service plan the associate offered, or how a virus from limewire is a software issue not covered under warranty.Yes BB makes a few dollars on theese service plans, but for alot people its worth it.

Mabey if the manufactures would start increasing the warranties on theese bricks coming from the factory, then BB would need to offerd clients a service plan.

Because sadly your cheap hp or toshiba is gunna crap out

Allot of the machines that I have to fix everyday are due to customers not understanding how to use a computer. But BB does offered them 1,2,3 years and physical damage coverage, at thier choice.

and for $99...we'll fix all the viruses on 3 of your compuetrs for a full year as well.......thats a deal to me

You just dont understand, how far behind technology the general populations actually iscompared to us on OCN

Edit: I do have no comment about HDMI Cables....I just walk away when I hear an associate trying to sell one
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Edited by Bigo1087 - 6/9/11 at 5:02pm
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post #36 of 149
Quote:
Originally Posted by Siigari View Post
I work at Best Buy. Associates are given "e-learnings" which are often "required" to take in order to maintain employment. The e-learnings offer training on various new lines of products. They are generally fairly in-depth (more so than the bestbuy.com website EVER is) and cover features, accessories and uses. Being an enthusiast it is easy for me to sell just about any sort of computer product to a customer and know that the product will suit them.

The issue is at Best Buy you wind up with a lot of consumer level product on the sales floor. Same parts, different box, if you know what I mean. Toshiba and Sony and Asus and Samsung can all offer their own version of an i7-2630 with 8GB DDR3, a 640GB HDD, 15.6" screen, chiclet keys, 3 USB ports, HDMI out, SD slot etc. THEY ARE ALL THE SAME AT THE HARDWARE LEVEL. The subtle differences would be knowing the individual manufacturer of the parts, or how they perform over time (usually by knowing the track record of the company or their history with customer service.) But a customer who comes in and asks the difference between the above laptop between Asus or Toshiba are going to be met with my response looking somewhat like: "The difference is which one you like better is the one you'll take home. They both have very similar features, just put in different colored cases by two different manufacturers."

At the end of the day, I know my hardware. Unfortunately some employees wind up looking at the tags and don't go much further than that and I acknowledge that. I must say though even I have to glance at tags to be sure I am giving correct information. If they want any information beyond that I direct them to a manufacturer's website or the device manager.
Best buy goes out of their way to hire people who don't know anything about computers and 99% of the time the hiring managers are even more so idiots. You tell them you build computers and they somehow think your some antisocial basement dweller and completely ignore your resume.

I think that's another reason we all hate Best Buy, we apply for a job there and out of anyone else they choose to hire the idiots that they actually have to put through training about computer parts.

I mean the job is basically this: sell as much crap (accessories) to the customers as we can. Would it not make sense to hire computer enthusiasts who spend their free time and money on those things?

I'm a 4th year university student in communications with relevant job experience and the woman at Stables hasn't even called me back. So now I'm working making about 3$ more at a bakery. At least I got a free pen out of that interview that I walked out with.
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post #37 of 149
Quote:
Originally Posted by james_ant View Post
Best buy goes out of their way to hire people who don't know anything about computers and 99% of the time the hiring managers are even more so idiots. You tell them you build computers and they somehow think your some antisocial basement dweller and completely ignore your resume.

I think that's another reason we all hate Best Buy, we apply for a job there and out of anyone else they choose to hire the idiots that they actually have to put through training about computer parts.

I mean the job is basically this: sell as much crap (accessories) to the customers as we can. Would it not make sense to hire computer enthusiasts who spend their free time and money on those things?

I'm a 4th year university student in communications with relevant job experience and the woman at Stables hasn't even called me back. So now I'm working making about 3$ more at a bakery. At least I got a free pen out of that interview that I walked out with.
Ya...true....But .......dont take it personally.
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post #38 of 149

Neweggs trollin...
 
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post #39 of 149
Regarding the last couple posts, I really don't think they go out of their way to hire certain kinds of people. They hire who they think can sell their products. When it comes down to it, they're looking for salespeople, not tech enthusiasts.

In addition, the HDMI cable thing is like this: a higher quality HDMI cable will improve the strength of the audio signal over a long distance. THAT IS ALL. It will not make your video or audio better. It will simply retain more of the data over a longer distance.
     
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post #40 of 149
When I first saw this commercial I thought it was so well thought out. I couldn't sum up Best Buy better myself.
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