Overclock.net › Forums › Intel › Intel Motherboards › [Resolved]PISSED at newegg open box Mobo RMA!
New Posts  All Forums:Forum Nav:

[Resolved]PISSED at newegg open box Mobo RMA!

post #1 of 32
Thread Starter 
I just received my open box Asus P8p67 Pro mobo from newegg yesterday. I hooked it up and it would not post or boot. I tried everything i heard on many forums and it would not work. So since it's a open item, I can only refund it. I could of done it through asus but that would take awhile and I can't be without my computer for that long.

I just filled out the rma sheet and this is making me mad.So there's a $16 restocking fee, then I had to pay $14 to ship it back to them. Also you don't get the $8 back from the shipping to you. So that's $38 and I haven't even done anything.

I'm contemplating whether to test my luck again and try another open box P8P67 Pro because I already spent my money on the cpu and ram. It would be another $8 for shipping making the final price through this process $157 making it $18 less then a new one and i might not get the accessories.

Is it worth it?
This is my first open box item and my first rma through newegg. I'm loosing my faith in newegg. I read lots of other posts with this mobo not booting so they they probably returned it. It seems like newegg is just plugging them in to see if the green light turn on then selling them as open box. I'm pretty sure they said they tested to see if it is working but it seems they are not checking if they can boot. Newegg's quality has hit rock bottom in my eyes

What a waste of time and money...
Edited by ExplosiveBacon - 6/10/11 at 7:51pm
post #2 of 32
If Newegg cannot provide a replacement, they should refund you in full or offer a comparable product. It seems they can..... so what is the big deal? You read the Terms & Conditions for Open Box items, right?
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
post #3 of 32
Well, that is why there is that extra warning message when you buy an Open Box item.

I typically reserve my Open box purchases only for cheap GPUs. It isn't often that some one will all of a sudden change their mind after they bought a mother board. Lots of people will realize they want something more than a HD5450 to go with their I7 CPU though.

Also return shipping on a small GPU is not much...though I've never had to return one.

If I was you I would just get a new one. Chances are there was a slug of bad boards of that model and bunch were returned.
My System
(16 items)
 
  
CPUMotherboardGraphicsGraphics
2600K @ 4.7GHz Asus P8P67 B3 GTX 580 EVGA Hydro Copper 2 GTX 580 EVGA  
RAMHard DriveOptical DriveOS
4x4GB G.Skill Ripjaws bunch of 'em Blu-Ray For movies Windows 8.1 
MonitorMonitorKeyboardPower
24.4" Hans G HH251 X2 Yamakasi DS270  Blah 1000watt Super Flower 
CaseMouseMouse PadAudio
Built into Desk Microsoft SideWinder X8 Comfy one... Creative Extreme Gamer 
  hide details  
Reply
My System
(16 items)
 
  
CPUMotherboardGraphicsGraphics
2600K @ 4.7GHz Asus P8P67 B3 GTX 580 EVGA Hydro Copper 2 GTX 580 EVGA  
RAMHard DriveOptical DriveOS
4x4GB G.Skill Ripjaws bunch of 'em Blu-Ray For movies Windows 8.1 
MonitorMonitorKeyboardPower
24.4" Hans G HH251 X2 Yamakasi DS270  Blah 1000watt Super Flower 
CaseMouseMouse PadAudio
Built into Desk Microsoft SideWinder X8 Comfy one... Creative Extreme Gamer 
  hide details  
Reply
post #4 of 32
if open box items are the same as they were the last time i read the tos... they're just items that were sent back for rma... not even checked if they're still functional.

Newegg just repackages them and sells them as is as 'open box'

amiright?
Galbus
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-6700K 8M Skylake Quad-Core 4.0 G... ASUS ROG MAXIMUS VIII EXTREME LGA 1151 Intel Z1... 3x MSI GeForce GTX 1080 Founders Edition  2x [Trident Z] F4-3600C16D-16GTZKW 16-16-16-36... 
Hard DriveHard DriveOptical DriveOptical Drive
Plextor M8Pe AIC 1TB PCI-Express 3.0 x4 MLC Int... Plextor M8Pe AIC 1TB PCI-Express 3.0 x4 MLC Int... LG BH16NS40 Blu-ray Card Reader: Rosewill RDCR-11003 - 3.5" 74-in-1... 
CoolingOSMonitorKeyboard
Custom Ultra cool passive heatsink Microsoft Windows 10 Pro 64-bit ViewSonic XG2703-GS Black 27" 4ms (GTG) IPS G-S... Das Keyboard 4 Professional Mechanical Keyboard 
PowerCaseMouseMouse Pad
CORSAIR AXi Series AX1500i Digital 1500W 80 PLU... Corsair Obsidian 750D Black Aluminum / Steel AT... Logitech G900 Chaos Spectrum Logitech 
AudioOtherOtherOther
onboard Canon i-SENSYS LBP7680Cx (5089B014) Duplex 9600... Canon imageFORMULA DR-F120 (9017B002) 600 dpi U... Brother Personal Plain Paper Fax Machine, FAX-575 
  hide details  
Reply
Galbus
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-6700K 8M Skylake Quad-Core 4.0 G... ASUS ROG MAXIMUS VIII EXTREME LGA 1151 Intel Z1... 3x MSI GeForce GTX 1080 Founders Edition  2x [Trident Z] F4-3600C16D-16GTZKW 16-16-16-36... 
Hard DriveHard DriveOptical DriveOptical Drive
Plextor M8Pe AIC 1TB PCI-Express 3.0 x4 MLC Int... Plextor M8Pe AIC 1TB PCI-Express 3.0 x4 MLC Int... LG BH16NS40 Blu-ray Card Reader: Rosewill RDCR-11003 - 3.5" 74-in-1... 
CoolingOSMonitorKeyboard
Custom Ultra cool passive heatsink Microsoft Windows 10 Pro 64-bit ViewSonic XG2703-GS Black 27" 4ms (GTG) IPS G-S... Das Keyboard 4 Professional Mechanical Keyboard 
PowerCaseMouseMouse Pad
CORSAIR AXi Series AX1500i Digital 1500W 80 PLU... Corsair Obsidian 750D Black Aluminum / Steel AT... Logitech G900 Chaos Spectrum Logitech 
AudioOtherOtherOther
onboard Canon i-SENSYS LBP7680Cx (5089B014) Duplex 9600... Canon imageFORMULA DR-F120 (9017B002) 600 dpi U... Brother Personal Plain Paper Fax Machine, FAX-575 
  hide details  
Reply
post #5 of 32
Umm... there is always more risk of getting DOA when buying Open Box items.
post #6 of 32
Asus can do an advanced RMA where they send you a new board first, then you send the bad board back. I would do that, it will save you a little more money and probably be just as fast.

As far as saying neweggs quality has hit rock bottom well thats your fault. You know there is risks involved with open box items, just so happens you got a bad one.
Edited by nagle3092 - 6/10/11 at 12:12pm
 
Media Server
(12 items)
 
 
CPUMotherboardGraphicsGraphics
i7 4770K MSI Z97S Krait XFX RX 480 Black Edition XFX RX 480 Black Edition 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2666mhz Intel 530 Sandisk Extreme Pro LG WH14NS40 
Optical DriveCoolingOSMonitor
LG WH16NS40 Noctua NH-D14 Win 10 64-Bit BenQ XL2730Z 
KeyboardPowerCaseMouse
Logitech G710+ Seasonic Platinum 1000w Fractal Design R5 Zowie FK1+ 
Mouse PadOtherOther
XTrac Ripper XXL  4 x Vardar F-4 120mm (2x NH-D14, 2x Bottom Intake) 3 x Vardar F-3 140mm Intake (two front, one side) 
CPUMotherboardGraphicsRAM
Intel Celeron J1800 QNAP Proprietary  Intel HD Graphics Crucial 8GB Kit 
Hard DriveHard DriveHard DriveHard Drive
4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 
CoolingOSPowerCase
Stock Embedded Linux External, 96 W, 100-240 V TS-451 
  hide details  
Reply
 
Media Server
(12 items)
 
 
CPUMotherboardGraphicsGraphics
i7 4770K MSI Z97S Krait XFX RX 480 Black Edition XFX RX 480 Black Edition 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2666mhz Intel 530 Sandisk Extreme Pro LG WH14NS40 
Optical DriveCoolingOSMonitor
LG WH16NS40 Noctua NH-D14 Win 10 64-Bit BenQ XL2730Z 
KeyboardPowerCaseMouse
Logitech G710+ Seasonic Platinum 1000w Fractal Design R5 Zowie FK1+ 
Mouse PadOtherOther
XTrac Ripper XXL  4 x Vardar F-4 120mm (2x NH-D14, 2x Bottom Intake) 3 x Vardar F-3 140mm Intake (two front, one side) 
CPUMotherboardGraphicsRAM
Intel Celeron J1800 QNAP Proprietary  Intel HD Graphics Crucial 8GB Kit 
Hard DriveHard DriveHard DriveHard Drive
4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 
CoolingOSPowerCase
Stock Embedded Linux External, 96 W, 100-240 V TS-451 
  hide details  
Reply
post #7 of 32
Quote:
Originally Posted by badatgames18 View Post
if open box items are the same as they were the last time i read the tos... they're just items that were sent back for rma... not even checked if they're still functional.

Newegg just repackages them and sells them as is as 'open box'

amiright?
Well, I am not buying any open box deal if they work them like that.
The Budget Buster
(17 items)
 
The Furnace
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 4930K 5.0GHz (Unlocked CPU for Ex... ASUS Rampage IV Extreme X79 (Intel X79 Chipset) 2x SLI Dual (NVIDIA GeForce GTX 780 3GB (Includ... 32GB DDR3 1866MHz Corsair Vengeance Pro 
Hard DriveHard DriveOptical DriveCooling
1x SSD (1TB Samsung 840 EVO) 1x Storage (1TB Western Digital - Black Edition) ASUS DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writ... H20: HydroLux Level 3: Exotic Custom Cooling Sy... 
CoolingOSMonitorKeyboard
Strike-X AeroCool Temperature Display & Fan Con... Microsoft Windows 8.1 Professional (64-Bit Edit... Asus PB278 2560 by 1440 G510 
PowerCaseMouseMouse Pad
Corsair 1050 obsidian 900d R.A.T. 7 Razer Vespula 
Audio
T-40s 
CPUMotherboardGraphicsRAM
I7-875K @ 4.13 GHz GA P55A UD3 Galaxy GTX 580 @ 850/1700 16 GBs 1,600Mhz DDR3 XMP Ripjaw X 
Hard DriveOptical DriveOSMonitor
Curcial M4 128GB SSD Boot Drive  Sony DVD RW Windows 7 64 bit Dell 22 In. HD 1080P 
KeyboardPowerCaseMouse
Logitech G510 Thermaltake Black Widow 850 Azza Salano 1000 Tower Mad Catz Cyborg R.A.T 7 
Mouse PadAudioOther
Razor Vespula Dual Sided Gaming Mouse Pad. Creative T-40 Cyborg Fly 5 Joystick 
  hide details  
Reply
The Budget Buster
(17 items)
 
The Furnace
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 4930K 5.0GHz (Unlocked CPU for Ex... ASUS Rampage IV Extreme X79 (Intel X79 Chipset) 2x SLI Dual (NVIDIA GeForce GTX 780 3GB (Includ... 32GB DDR3 1866MHz Corsair Vengeance Pro 
Hard DriveHard DriveOptical DriveCooling
1x SSD (1TB Samsung 840 EVO) 1x Storage (1TB Western Digital - Black Edition) ASUS DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writ... H20: HydroLux Level 3: Exotic Custom Cooling Sy... 
CoolingOSMonitorKeyboard
Strike-X AeroCool Temperature Display & Fan Con... Microsoft Windows 8.1 Professional (64-Bit Edit... Asus PB278 2560 by 1440 G510 
PowerCaseMouseMouse Pad
Corsair 1050 obsidian 900d R.A.T. 7 Razer Vespula 
Audio
T-40s 
CPUMotherboardGraphicsRAM
I7-875K @ 4.13 GHz GA P55A UD3 Galaxy GTX 580 @ 850/1700 16 GBs 1,600Mhz DDR3 XMP Ripjaw X 
Hard DriveOptical DriveOSMonitor
Curcial M4 128GB SSD Boot Drive  Sony DVD RW Windows 7 64 bit Dell 22 In. HD 1080P 
KeyboardPowerCaseMouse
Logitech G510 Thermaltake Black Widow 850 Azza Salano 1000 Tower Mad Catz Cyborg R.A.T 7 
Mouse PadAudioOther
Razor Vespula Dual Sided Gaming Mouse Pad. Creative T-40 Cyborg Fly 5 Joystick 
  hide details  
Reply
post #8 of 32
If you call them or use LiveChat, I 100% guarantee you will not be charged a restocking fee if you tell them it doesn't work. And you might even be able to get a UPS shipping label to send it back to them but that's pushing your luck a little more. Don't ever use the automated RMA thing on the site when you need to send something back.
Beast
(14 items)
 
Dell XPS Faptop
(8 items)
 
Alura :)
(11 items)
 
CPUMotherboardGraphicsRAM
i7 4790k Asus Z97 Pro WIFI-AC Sapphire Nitro Radeon R9 Fury Tri-X OC+  G.Skill 4 x 8GB F3-2133C9D-16GXH 
Hard DriveOptical DriveCoolingOS
2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
MonitorKeyboardPowerCase
Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
MouseMouse Pad
Logitech G500 Xtrac Ripper 
CPUMotherboardGraphicsRAM
Core 2 Duo T5250 @ 1.5ghz Dell 0N6705 Mobile Intel 965 Express 2 x 2GB Hyundai/Kingston DDR2 533mhz 
Hard DriveOptical DriveOSMonitor
OCZ Summit 60GB SSD Slot Load DVD-RW Windows 7 Ultimate x64 13.3 inch 1280x800 
CPUMotherboardGraphicsRAM
i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
Hard DriveOptical DriveCoolingOS
Mushkin Enhanced Chronos 240GB and WD Black 1TB Asus DRW-24B1ST Cooler Master Hyper 212 EVO Windows 7 Ultimate x64 
MonitorPowerCase
Hannspree 24 inch Thermaltake Tough Power TP-750P 750W Gold Cooler Master HAF 932 
  hide details  
Reply
Beast
(14 items)
 
Dell XPS Faptop
(8 items)
 
Alura :)
(11 items)
 
CPUMotherboardGraphicsRAM
i7 4790k Asus Z97 Pro WIFI-AC Sapphire Nitro Radeon R9 Fury Tri-X OC+  G.Skill 4 x 8GB F3-2133C9D-16GXH 
Hard DriveOptical DriveCoolingOS
2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
MonitorKeyboardPowerCase
Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
MouseMouse Pad
Logitech G500 Xtrac Ripper 
CPUMotherboardGraphicsRAM
Core 2 Duo T5250 @ 1.5ghz Dell 0N6705 Mobile Intel 965 Express 2 x 2GB Hyundai/Kingston DDR2 533mhz 
Hard DriveOptical DriveOSMonitor
OCZ Summit 60GB SSD Slot Load DVD-RW Windows 7 Ultimate x64 13.3 inch 1280x800 
CPUMotherboardGraphicsRAM
i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
Hard DriveOptical DriveCoolingOS
Mushkin Enhanced Chronos 240GB and WD Black 1TB Asus DRW-24B1ST Cooler Master Hyper 212 EVO Windows 7 Ultimate x64 
MonitorPowerCase
Hannspree 24 inch Thermaltake Tough Power TP-750P 750W Gold Cooler Master HAF 932 
  hide details  
Reply
post #9 of 32
Quote:
Originally Posted by Dopamin3 View Post
If you call them or use LiveChat, I 100% guarantee you will not be charged a restocking fee if you tell them it doesn't work. And you might even be able to get a UPS shipping label to send it back to them but that's pushing your luck a little more. Don't ever use the automated RMA thing on the site when you need to send something back.
I agree.. they will waive the restocking fee with very little reason. Newegg is still a awesome retailer and I'm sure if you talk to them they will get you squared away. Good luck!
Tu-100
(9 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-3570k Asrock B75M-ITX EVGA GeForce GTX 750 Ti SC G.Skill Ripjaw X  
Hard DriveHard DriveOSPower
SSD - Sandisk Seagate Baracuda Windows 10/Arch SILVERSTONE ST45SF 450W 
Case
Lian Li Tu-100B 
  hide details  
Reply
Tu-100
(9 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-3570k Asrock B75M-ITX EVGA GeForce GTX 750 Ti SC G.Skill Ripjaw X  
Hard DriveHard DriveOSPower
SSD - Sandisk Seagate Baracuda Windows 10/Arch SILVERSTONE ST45SF 450W 
Case
Lian Li Tu-100B 
  hide details  
Reply
post #10 of 32
Newegg is a great retailer, Lesson learned with open box items
Chewy's Chomper
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel I7 6700k Asis Z170 Deluxe MSI GTX 1080 Gaming x 16GB Corsair vengence DDR4 3200 
Hard DriveCoolingOSMonitor
Samsung M2 256gb nvme Custom loop, 360+120 rads Windows 10 64bit Asus 28" MG28UQ 4K 
PowerCase
Seasonic X series 750w gold Corsair 400c 
  hide details  
Reply
Chewy's Chomper
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel I7 6700k Asis Z170 Deluxe MSI GTX 1080 Gaming x 16GB Corsair vengence DDR4 3200 
Hard DriveCoolingOSMonitor
Samsung M2 256gb nvme Custom loop, 360+120 rads Windows 10 64bit Asus 28" MG28UQ 4K 
PowerCase
Seasonic X series 750w gold Corsair 400c 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › [Resolved]PISSED at newegg open box Mobo RMA!