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Random BSOD - Gigabyte 870A-UD3 Rev3.1

post #1 of 13
Thread Starter 
Hello everyone,

I built a new computer for our receptionist today and it has been nothing short of a nightmare. I have experienced all sorts of random BSOD on 64bit Windows 7 Home.

The BSOD errors have ranged from "bad pool header", "IRLQ not less or equal", "NTFS.sys", "bug code USB driver" to random corruption of Windows 7 after BIOS update.

The hardware configuration is as follows:

Everything listed here:
http://bit.ly/lwu1Sw
+
Gigabyte 8400GS

After I managed to update the BIOS and reinstall Windows 7 the frequency of the BSOD dropped off considerably. I thought I had all but solved the issue when I got another BSOD after plugging in a USB thumb drive.

I have applied all Windows 7 SP1 updates and can patch no further. I ran the Windows memory diagnostic tool off the Windows 7 install DVD and it showed no errors after 2 passes.

Does this sound like the motherboard is the culprit? A quick glance at the reviews on Newegg plus Google shows this motherboard has some stability issues. I think Googling for problems will most certainly return results for even the most stable of hardware so I do not know if the results I see are above average? There is definitely something wrong here.

What do you guys think? I am in a bind here because our receptionist needs a computer ASAP. I hope Newegg can do something about expedited shipping. I intend to call them tomorrow and see what they say.

I plan on initiating an RMA tomorrow. Any suggestions for STABLE/PROVEN motherboard that supports AMD Phenom II X2 Socket AM3 and G.Skill DDR3 1333 for ~$100.
Edited by Internets - 6/14/11 at 3:02am

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post #2 of 13
Quote:
Originally Posted by Internets View Post
Hello everyone,

I built a new computer for our receptionist today and it has been nothing short of a nightmare. I have experienced all sorts of random BSOD on 64bit Windows 7 Home.

The BSOD errors have ranged from "bad pool header", "IRLQ not less or equal", "NTFS.sys", "bug code USB driver" to random corruption of Windows 7 after BIOS update.
It s the RAM.It s defective.Test each stick via Memtest for several hours.
Have fun !

At least this is what it points to.
Had similar issues quite recently it was the RAM.Practically that RAM is killing the OS installation as well ,corrupting drivers.
Please re update BIOS, if the RAM seems defective ,once you replace it.
   
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post #3 of 13
Thread Starter 
I should mention that sometimes after the PC has a BSOD it stops dumping the memory at 85 - 95% and just sits there. When I do a hard reset the computer starts to hum again but I never get a video signal. I usually have to unplug everything and reset the CMOS to get video signal again. I will run memtest for the next 4 - 5 hours before I have to go back into the office. I need to have a resolution here soon, this sucks!
post #4 of 13
RAM issues can lead to unexpected behaviours.
I even had BIOS corruption ,board starting BIOS recovery by itself ,after a nice BSOD ,that ended with a black screen.
So start testing each stick in each memory slot using memtest.
Download memtest ,burn the iso on a blank disk ,run full test once.
Afterwards do 25 passes in test 5 and then 25 in test 7.Do again a full pass after ending .This should reveal memory stick failures or RAM slot failures or even bad CPU IMC pins contacts to the socket.
It takes some time so enjoy !
   
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post #5 of 13
Thread Starter 
I installed Memtest86+ to USB thumb drive. I booted to drive and Memtest automatically started running. What test is it running when it automatically begins? It already found over 200,000+ errors and counting.

I have never had to use this application before so I do not understand what I am looking at. Here is my screen:

http://i.imgur.com/sazoe.jpg

I just went to configuration > error report mode > error summary > and it appears to be continuing new passes without any scrolling errors. It says "Error Confidence Value: 118"

Edit: I restarted the standard test from the beginning again. It has gone 7 minutes without error now. I guess this should be expected since I managed to run the OS for an hour or so without BSOD at times... correct? Do all signs seem to be pointing at the RAM now or could it be a possible motherboard RAM slot failure?
Edited by Internets - 6/14/11 at 3:51am
post #6 of 13
The pictures shows a huge amount of errors.
Isolate the stick that makes them.It s enough even if only one of the sticks errors to RMA the kit
Try the stick that errors in all memory slots and then test in in another PC.At stock it should work at the Auto voltage setting.
I would RMA the RAM.
Now you know what is the problem .your RAM fails

LE:There are 8 tests there keep in mind.Errors may pop up in only one of them or more ,it depends.Test should be done for 3-4 hours minimum even if there is no error shown (it s not your case).One error that persist is enough to send your OS to kingdom come.You should have 0 errors in Memetest and even then you may not be memory error free.For more testing beeing used Prime or similar .
This software shows errors doesn t repair RAM.
RMA the RAM.
Edited by Dromihetes - 6/14/11 at 3:59am
   
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post #7 of 13
Thread Starter 
I will RMA the RAM in a few hours once Newegg call center opens. We can be sure it is the RAM then? The only reason I ask is because I started the standard test over and it has gone for 20 minutes without error.

It is 6AM and I have to be in the office by 10AM. I have been trouble shooting this PC since 8PM off and on. Time for some sleep. I will let this standard test keep going and see where it is once I wake up.

Hopefully it is just the RAM and not a bigger issue with the motherboard. I am already a little frustrated that I have to wait on the RMA/shipping process again.
post #8 of 13
Thread Starter 
Hello again,

I just woke up and Memtest has ran for 6 hours, done 6 passes, found NO errors, on standard memory test after finding those errors the first time. Is it still likely after these results that the RAM is the root cause of all my problems here?
post #9 of 13
Thread Starter 
After running memtest for 6 hours last night it never found an error. I took the PC to the office and it ran fine all day without a single BSOD or error. I am not entirely convinced so before we left for the day I started running prime95.

If all is well I hope to find a running computer in the morning. Bizarre.
post #10 of 13
Thread Starter 
The computer ran a blend test on prime95 without error for over 12 hours. About 20 minutes after restarting it this morning it BSOD while web browsing. The BSOD read "IRLQ not less or equal" does this sound like the RAM again or maybe the motherboard too?
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