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Formated system, BF:BC2 problem now! Help

post #1 of 4
Thread Starter 
Long story short, a friend of mine had his BF:BC2 downloaded and installed by steam, he needed to format his PC and do a fresh windows install since he was tired of Vista.

He downloaded the game again and when hes asked to type the game serial #, it says that serial # is already in use !

What can be done?

Suggestions? Ideas?

Thanks
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My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4590 Gigabyte Z97N-WiFi EVGA GTX 690 16 Gb Corsair L.P. Vengeance 
Hard DriveCoolingOSMonitor
Crucial M4 SSD Sata 3  Noctua NH-L9I Win 10 x64 LG 34um68 
KeyboardPowerCaseMouse
Logitech Ultraslim Corsair AX760 CM Elite 130 Logitech G5 
Mouse PadAudioOther
Func Hardware Sony HT-CT150 HT as speakers Coolermaster Sirus Headset 
  hide details  
Reply
post #2 of 4
My friend has the same problem, he used a backup saved file from before the reinstall, the files in my documents...

If he dosent have that then I suggest maybe contacting EA support as they are normally quite helpful with their game purchase, if they can't solve it then contact Steam support as they may help with the account problems.
O'Hai There :D
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O'Hai There :D
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 3.8ghz ASUS P6X58D-E MSI Nvidia GTX 480 6GB 2000mhz Kingston DDR3 XMP @ 1700mhz 
Hard DriveMonitorPowerCase
1TB Western Digital LG E2250V Coolermaster 850W Silent Pro Coolermaster Storm Scout 
Mouse
Logitech G700 
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post #3 of 4
You must create a ticket with Steam. This is a Steam issue. This issue does not occur with retail disk!
post #4 of 4
Thread Starter 
Thanks guys, ill let him know!
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4590 Gigabyte Z97N-WiFi EVGA GTX 690 16 Gb Corsair L.P. Vengeance 
Hard DriveCoolingOSMonitor
Crucial M4 SSD Sata 3  Noctua NH-L9I Win 10 x64 LG 34um68 
KeyboardPowerCaseMouse
Logitech Ultraslim Corsair AX760 CM Elite 130 Logitech G5 
Mouse PadAudioOther
Func Hardware Sony HT-CT150 HT as speakers Coolermaster Sirus Headset 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4590 Gigabyte Z97N-WiFi EVGA GTX 690 16 Gb Corsair L.P. Vengeance 
Hard DriveCoolingOSMonitor
Crucial M4 SSD Sata 3  Noctua NH-L9I Win 10 x64 LG 34um68 
KeyboardPowerCaseMouse
Logitech Ultraslim Corsair AX760 CM Elite 130 Logitech G5 
Mouse PadAudioOther
Func Hardware Sony HT-CT150 HT as speakers Coolermaster Sirus Headset 
  hide details  
Reply
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