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Windows 7 started showing NOT genuine?

post #1 of 9
Thread Starter 
I just turned on my computer to be greated with a message from Microsoft stating my copy of Windows 7 might be a counterfeit and is not genuine. I have a GENUINE copy of Windows 7 64 bit Home Premium, disk and key that was with a computer I purchased from Alienware/Dell. I've had the computer for 3 months now and everything has been great until today. Does anyone know how to fix this? Microsoft wants me to buy Windows 7 again.....ha...ha...not hardly. Is there anyway I can use my key to reactivate. I've never seen a issue like this before.
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post #2 of 9
If it was from an OEM machine, it is supposed to stay with that machine as far as I know, its licensed to them, then the machine is sold to you.
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post #3 of 9
1) Is the computer your sig rig? or another computer?

2) Would you know if the disk is an OEM windows version?
2a) If it IS an OEM version have you done any recent upgrades to your computer?

and I assume you've already tried to re-enter the key included with the disk?
remember that's: Controll Panel / System / scroll all the way down to see where you can re-enter your key.

Good luck!
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post #4 of 9
Call Dell! If you updated the bios, you will have a problem. but it can be fixed through MS!
 
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post #5 of 9
Thread Starter 
Quote:
Originally Posted by Anton338;13876194 
1) Is the computer your sig rig? or another computer?

2) Would you know if the disk is an OEM windows version?
2a) If it IS an OEM version have you done any recent upgrades to your computer?

and I assume you've already tried to re-enter the key included with the disk?
remember that's: Controll Panel / System / scroll all the way down to see where you can re-enter your key.

Good luck!

No its not my sig rig, It's a Alienware M17x. It is a OEM version I would assume since it came with the machine. The only hardware upgrade was about 1 month ago and that was going from 4GB to 8GB of RAM. There have been no software/BIOS upgrades other then Windows updates on a daily basis. Other then that no.

I have not tried re-entering the key since I could not find where it went in Windows 7, I will try that and see if it works.
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Bloods i7
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post #6 of 9
just do the "call to activate windows" thing, is works pretty much all the time
   
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post #7 of 9
Use jellybean product key viewer and check your current key and windows version. Then compare it to the key printed on the pc and disk you have.
post #8 of 9
Windows 7 seems to have this issue every so often. I've seen it on my laptop (free education copy), desktop ($9 education copy), my Mom's desktop (OEM/Newegg), and two office PCs (Microsoft Action Pack).

Try rebooting as this clears the issue most of the time. If that doesn't work, try "Activate Windows" in your start menu.

Edit: I've also seen spontaneous deactivations with XP and Vista. It's not a new problem.
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post #9 of 9
Built to detect and prevent installation of pirated or illegal copies of software, WGA failed genuine copies of Windows in large numbers for reasons never explained.
One in five PCs running Windows XP have failed WGA tests since July 2005, but less than 0.5 per cent were reported to be running counterfeit software, according to figures from Microsoft released in January 2007. In 2006, Microsoft said that more than 20 per cent of WGA failures had been caused by something other than piracy of the keys used to activate the software.
Along the way, alerts would pop up. If WGA found your copy of Windows to be not genuine, unauthorized or not validated, you got repeated warnings of: "This copy of Windows is not genuine".
Despite these failures, Microsoft remains committed to the idea of WGA - hence the name change to break from the past as it introduces a brand new operating system.
If you chose not to activate your copy of Windows 7 immediately, the company said Thursday, you're still going to get an annoying alert - but more in the vein of a peppy and irritating health and safety manager than a harsh headmaster ready with the cane. According to Microsoft, it hasupdated the Windows Vista SP1 reminder so: "When customers choose to activate later they will see a dialog box highlighting how activation helps them identify if their copy of Windows is genuine and be allowedto proceed immediately without a 15-second delay."

http://www.theregister.co.uk/2009/05/07/microsoft_wga_rebranding/
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