Frozencpu should definitely take care of their customers better. That being said, you admitted it was your mistake and now you want Frozencpu to take a loss on opened parts because you ordered the wrong size. I can see both sides....
It was one!!!!! out of 6 come on man not like I open all of them. Then to charge %20 for 5 that have not been open is just silly. I'M eatting cost of shipping as I should.
I bet my left nut There are few online store that would exchange them with out any problems. hell I had another $100.00 buck in my save wish list and spent 145.00 already on xspc rs240 kit. It will cost them more in the end.